POTENTIAL COMMUNICATION RECIPIENT PREDICTION

• US 20120260188A1
• Filed: 04/06/2011
• Published: 10/11/2012
• Est. Priority Date: 04/06/2011
• Status: Abandoned Application

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Park, Seung-Hae, Sierra, Piero, Samaranayake, Suraj, Kantor, Arcadiy Gregory, Filman, Sarah, Shahine, Omar H., Liffick, Stephen, Frey, Anthony, Parmar, Siddhartha
• Application Number:
  US13/080,778
• Publication Number:
  US 20120260188A1
• Time in Patent Office: Days
• US Class Current: 715/739
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/52 for supporting social networking services

Abstract

One or more techniques and/or systems are provided for identifying potential recipients for a communication (e.g., email, instant message, content sharing platform, etc.) a user is presently preparing based at least in part upon a user'"'"'s communication history. That is, information about the user'"'"'s interactions with past recipients of his/her communications are compared with information known about the present communication and potential recipients of the present communication are identified based upon this comparison. Moreover, in one embodiment, based upon the past interactions of the user with others, one or more communication groups can be identified and presented to the user. In this way, a user may select a communication group and recipients included in the communication group can be added as recipients for the communication the user is presently preparing without the user having to manually create such groups, for example.

Claims

1. A method for suggesting one or more potential recipients of a communication a user is preparing, comprising:

identifying one or more potential recipients of the communication based at least in part on something other than a match between one or more characters inputted by a user and one or more corresponding characters of one or more past recipients of communications from the user; and

providing the identified potential recipients to the user for incorporation into the communication the user is preparing.

2. The method of claim 1, one or more potential recipients identified based at least in part on a particular type of communication the user is preparing and a frequency with which the user has that particular type of communication with respective past recipients of communications from the user.

3. The method of claim 1, identifying one or more potential recipients, comprising:

comparing a particular type of communication the user is preparing with information related to the types of communications the user frequently has had with respective past recipients of communications from the user; and

identifying one or more potential recipients whose past communications with the user are of a communication type that corresponds with the particular type of communication the user is preparing.

4. The method of claim 1, one or more potential recipients identified based at least in part upon at least one of a frequency of communication, how recently the user last communicated with a past recipient of communications from the user, and a type of communication the user is preparing.

5. The method of claim 1, identifying one or more potential recipients, comprising:

identifying a communication group associated with two or more past recipients based at least in part upon one or more common past communications with the two or more past recipients.

6. The method of claim 5, comprising

storing the identified communication group as a single entry for later identification as a potential recipient.

7. The method of claim 1, comprising:

identifying as a potential recipient a communication group comprising at least a first past recipient and a second past recipient of communications from the user and not identifying either the first past recipient or the second past recipient individually as potential recipients of the communication that the user is preparing.

8. The method of claim 7, the communication group associated with a communication type corresponding to a communication type of the communication the user is preparing and the first past recipient and second past recipient not individually associated with a communication type corresponding to the communication type the user is preparing.

9. The method of claim 1, comprising analyzing previous behaviors of the user in relation to respective past recipients of communications from the user to identify potential recipients for a communication the user is presently preparing.

10. A system, comprising:

a suggestion engine configured to identify one or more potential recipients of a communication a user is presently preparing, the identification based at least in part on something other than a match between one or more characters inputted by a user and one or more corresponding characters of one or more past recipients of previous communications from the user.

11. The system of claim 10, comprising a database comprising information related to a communication history of the user with the one or more past recipients, the suggestion engine configured to use the information in the database to identify the one or more potential recipients of the communication the user is presently preparing.

12. The system of claim 11, the suggestion engine configured to compare information about the communication the user is presently preparing with the information comprised in the database.

13. The system of claim 12, the suggestion engine configured to compare a communication type of the communication the user is presently preparing with information about a type of communication the user has had with respective past recipients.

14. The system of claim 13, the suggestion engine configured to identify a communication type of the communication the user is presently preparing based at least in part upon at least one of a subject matter of the communication and an attachment to the communication.

15. The system of claim 10, the suggestion engine configured to identify one or more potential recipients from a collection of past recipients based at least in part upon at least one of a frequency with which respective past recipients and the user communicate, how recently respective past recipients and the user have communicated, and a type of communication the user is presently preparing.

16. The system of claim 10, a probability that a past recipient is a potential recipient of the communication the user is presently preparing increasing if the user has had one or more communications with the past recipient that are of a same or similar communication type as a communication type of the communication the user is presently preparing.

17. The system of claim 10, the suggestion engine configured to identify one or more potential recipients before the user inputs one or more characters.

18. The system of claim 10, the suggestion engine configured to create a communication group comprising a plurality of past recipients based at least in part upon the user'"'"'s previous interactions with the plurality of past recipients.

19. A computer implemented graphic user interface, comprising:

a recipient field for displaying recipients of a communication that is user is presently preparing; and

a potential recipient field for displaying one or more potential recipients of the communication that may be incorporated into the recipient field, the potential recipient field populated with one or more potential recipients that have been identified based at least in part on something other than a match between one or more characters inputted by a user and one or more corresponding characters of one or more past recipients of communications from the user.

20. The computer implemented graphic user interface of claim 19, the potential recipient field displaying one or more potential recipients before the user inputs one or more characters.