CONTEXTUAL COLLABORATION

• US 20120265808A1
• Filed: 04/15/2011
• Published: 10/18/2012
• Est. Priority Date: 04/15/2011
• Status: Abandoned Application

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: Ezell, Joel M., Gartner, Jeffrey G.
• Application Number:
  US13/087,657
• Publication Number:
  US 20120265808A1
• Time in Patent Office: Days
• US Class Current: 709/204
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 12/1822 Conducting the conference, e.g. admission, detection, selection or grouping of participants, correlating users to one or more conference sessions, prioritising transmission
• CPC Class Codes: H04L 65/1086 session scope modification
• CPC Class Codes: H04L 65/403 Arrangements for multi-party communication, e.g. for conferences data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15
• CPC Class Codes: H04L 67/30 Profiles
• CPC Class Codes: H04M 3/567 Multimedia conference systems

Abstract

An activity stream is created in a first medium. The activity stream is a mechanism where participants can collaborate on a subject. Participants are added to the activity stream. A participant in the activity stream initiates a communication in a second medium. The status of the communication is determined. If the status of the communication is active, the status of the communication is indicated in the activity stream.

The status can be information that is parsed from the communication, an invitation to join the communication, a link to a recording of the communication, a link to the communication, a conversion of a voice communication to text, an indication to create a second communication in a second medium, and the like. How participants interact can be controlled by default parameters or based on a profile.

Claims

1. A method comprising:

creating an activity stream in a first medium;

adding a plurality of participants to the activity stream;

initiating a communication in a second medium by a participant of the activity stream based on the activity stream;

determining a status of the communication; and

in response to the status being active, indicating the status of the communication in the activity stream.

2. The method of claim 1, wherein the status of the communication contains information that is parsed from the communication.

3. The method of claim 1, wherein the status of the communication further comprises:

creating an indication in the activity stream to a participant of the plurality of participants who is not in the communication, wherein the indication presents an option to join the communication.

4. The method of claim 3, further comprising the steps of:

receiving a request from the participant of the plurality of participants who is not in the communication requesting to join the communication;

in response to the request to join the communication, doing one of the following;

a. automatically joining the participant of the plurality of participants who is not in the communication into the communication;

or

b. notifying a participant in the communication of the request to join the communication;

in response to the notifying step, receiving;

i. an indication to join the communication;

or

ii. an indication not to join the communication; and

in response to receiving the indication to join the communication, joining the participant of the plurality of participants who was not in the communication into the communication.

5. The method of claim 4, wherein the participant in the communication is a plurality of participants in the communication and the indication to join the communication is approved by the plurality of participants in the communication.

6. The method of claim 1, further comprising a profile, wherein the profile defines rules on which the plurality of participants in the activity stream are allowed to see the status.

7. The method of claim 1, further comprising the step of sending a notice to a participant in the activity stream who is not part of the communication, wherein the notice is based on the initiation of the communication, the notice is sent in a medium that is not part of the activity stream, and the notice contains an indication that allows the participant in the activity stream who is not part of the communication to automatically join the communication.

8. The method of claim 1, wherein the first medium is a text medium, the second medium is a voice medium, and the status of the communication comprises a real-time conversion of the communication to text.

9. The method of claim 1, wherein the first medium is a text medium, the second medium is a video medium, and the status of the communication comprises at least one of the following:

a link to a recording of the communication, a link to a recording of an audio portion of the communication, a real-time conversion of the audio portion of the communication to text, an indication to join the communication, and an indication to initiate a second communication in a non-video medium.

10. The method of claim 1, wherein the first medium is a video medium, the second medium is a text medium, and the status of the communication comprises a text message displayed in the first medium or displayed in conjunction with the first medium.

11. The method of claim 1, wherein the first medium is a voice medium, the second medium is a text medium, and the status of the communication comprises an audio indication that the communication has been initiated.

12. The method of claim 1, wherein the first medium is a text medium, the second medium is a text medium, and the status of the communication comprises at least one of the following:

an indication to initiate a second communication in an audio medium, an indication to initiate the second communication in a video medium, and an indication to join the communication.

13. The method of claim 1, wherein the activity stream is created based on a prior communication.

14. A system comprising:

an activity stream manager operable to create an activity stream in a first medium, add a plurality of participants to the activity stream, and indicate in the activity stream, a status of a communication in a second medium, wherein the status of the communication is indicated in response to the status of the communication being active; and

a media system operable to determine the status of the communication and initiate the communication in the second medium, wherein the communication is initiated by a participant of the activity stream based on the activity stream.

15. The system of claim 14, wherein the status of the communication contains information that is parsed by a parser, wherein the information is parsed from the communication.

16. The system of claim 14, wherein the activity stream manager is further operable to indicate the status of the communication by creating an indication in the activity stream to a participant of the plurality of participants who is not in the communication, wherein the indication presents an option to join the communication.

17. The system of claim 16, wherein:

the activity stream manager is further operable to receive a request from the participant of the plurality of participants who is not in the communication requesting to join the communication and in response to the request to join the communication, the media system is operable to do one of the following;

c. automatically join the participant of the plurality of participants who is not in the communication into the communication;

or

d. notify a participant in the communication of the request to join the communication;

in response to notifying the participant, receiving;

i. an indication to join the communication;

or

ii. an indication not to join the communication; and

in response to receiving the indication to join the communication, joining the participant of the plurality of participants who was not in the communication into the communication.

18. The system of claim 17, wherein the participant in the communication is a plurality of participants in the communication and the indication to join the communication is approved by the plurality of participants in the communication.

19. The system of claim 14, further comprising a profile, wherein the profile defines rules on which the plurality of participants in the activity stream are allowed to see the status.

20. The system of claim 14, further comprising a notification system operable to send a notice to a participant in the activity stream who is not part of the communication, wherein the notice is based on the initiation of the communication, the notice is sent in a medium that is not part of the activity stream, and the notice contains an indication that allows the participant in the activity stream who is not part of the communication to automatically join the communication.

21. The system of claim 14, wherein the first medium is a text medium, the second medium is a voice medium, and the status of the communication comprises a real-time conversion of the communication to text.

22. The system of claim 14, wherein the first medium is a text medium, the second medium is a video medium, and the status of the communication comprises at least one of the following:

a link to a recording of the communication, a link to a recording of an audio portion of the communication, a real-time conversion of the audio portion of the communication to text, an indication to join the communication, and an indication to initiate a second communication in a non-video medium.

23. The system of claim 14, wherein the first medium is a video medium, the second medium is a text medium, and the status of the communication comprises a text message displayed in the first medium or displayed in conjunction with the first medium.

24. The system of claim 14, wherein the first medium is a voice medium, the second medium is a text medium, and the status of the communication comprises an audio indication that the communication has been initiated.

25. The system of claim 14, wherein the first medium is a text medium, the second medium is a text medium, and the status of the communication comprises at least one of the following:

an indication to initiate a second communication in an audio medium, an indication to initiate the second communication in a video medium, and an indication to join the communication.

26. The method of claim 14, wherein the activity stream is created based on a prior communication.