Guidance System and Method for Identifying a Component of a Complex Product or System
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Accused Products
Abstract
A system for local client stations connected to a web server connecting with a database server enables a local client station to identify a necessity in a complex product or system, such as a detail or a spare part, in a commercially available store or stock storage of an arbitrary location, in order to provide guidance and replacement parts to a user. Any combination of verbal or figurative overview is presented to the user at an overarching structural level from which the user interactively can choose, via an interactive interface and based on memorizable facts, to a next, less over-arching structural level, in at least two steps, until at a level corresponding to a detail level (target level) at which an item sought for is found. Choices can be made based on facts corresponding to the memorizable facts carried along and displayed on the actual detail level.
5 Citations
36 Claims
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1-18. -18. (canceled)
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19. A system for enabling a user to obtain information relating to a complex system or product, the system comprising:
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a plurality of local client stations configured for connecting to a core system that communicates with a number of central information holders configured for holding information relating to the complex system or product, wherein the core system includes a web server having or communicating with a database server that includes or communicates with the central information holders, each local client station includes a web reader and a user interface having an interactive screen, and is configured for communicating with the web server and running an information retrieval application, and at least one local client station is configured for presenting, upon running the information retrieval application, an audio/visual overview to the user at an overarching structural level of the complex system or product;
for enabling the user to interactively choose from the overview at least one less over-arching structural level until a structural level at which a user-desired information is presented; and
for extracting and providing, using the information retrieval application and the web reader, to the user either instructive audio/video sequences or images with or without audio descriptions relating to disassembly, assembly, or use of the complex system or product. - View Dependent Claims (20, 21, 22, 23, 24, 25)
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26. A local client station for enabling a user to obtain information about relating to a complex product or system, the local client station being configured for communicating with a core system a number of information holders with information about a number of complex products or systems, the local client station comprising:
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a web reader configured for running an information retrieval application for downloading information from the core system, and a user interface, comprising an interactive display screen, wherein the local client station is configured for presenting, upon running the information retrieval application, an audio/visual overview to the user at an overarching structural level of the complex product or system;
for enabling the user to interactively choose from the overview at least one less over-arching structural level until a structural level at which a user-desired information is presented; and
for extracting and providing, using the information retrieval application and the web reader, to the user either instructive audio/video sequences or images with or without audio descriptions relating to disassembly, assembly, or use of the complex product or system. - View Dependent Claims (27, 28, 29, 30, 31, 32, 33, 34)
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35. A method of enabling a user to obtain information relating to a complex product or system from a local client station running an information retrieval application and having an interactive user interface, the method comprising:
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activating the information retrieval application; presenting, based on a choice by the user in the interactive user interface, an audio/visual overview on a display screen such that the user interactively can choose at least one less overarching structural level; and upon user-identification of a structural level at which user-desired information is presented, displaying either instructive audio/video sequences or images with or without audio descriptions relating to disassembly, assembly, or use of the complex product or system. - View Dependent Claims (36)
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Specification