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Routing Communications to a Person within a Facility

  • US 20120274464A1
  • Filed: 06/29/2012
  • Published: 11/01/2012
  • Est. Priority Date: 04/30/2008
  • Status: Active Grant
First Claim
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1. A method for tracking a person at a facility to enable communications, the method comprising:

  • automatically detecting, for communication management, a presence of a person at a location, from a plurality of locations within a facility, as the person moves throughout the facility, without interaction from the patient;

    storing information, with a computer, about the location of the person in a database, the storing comprising updating a profile of the person to designate the location as a current location of the person for managing communications intended for the person;

    automatically associating, with a computer, communications intended for the person with the location; and

    automatically routing, with the computer, the communications to a telecommunications device located at the location in response, based on associating the communications with the location.

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