REMOTE CABLE ACCESS POINT RESET

• US 20120278654A1
• Filed: 05/01/2012
• Published: 11/01/2012
• Est. Priority Date: 05/01/2011
• Status: Active Grant

• Current Assignee: Ruckus IP Holdings LLC
• Original Assignee: ARRIS Enterprises LLC (CommScope Holding Company, Inc.)
• Inventors: Miu, Allen, Shen, Ming-Jye
• Granted Patent: US 9,792,188 B2
• Time in Patent Office: Days
• US Class Current: 714/23
• CPC Class Codes: G06F 11/0748 in a remote unit communicating with a single-box computer node experiencing an error/fault remote testing G06F11/2294
• CPC Class Codes: G06F 11/0793 Remedial or corrective actions recovery from an exception in an instruction pipeline G06F9/3861; by retry G06F11/1402; for recovering from a failure of a protocol instance or entity H04L69/40
• CPC Class Codes: G06F 11/2005 using redundant communication controllers
• CPC Class Codes: H04L 41/0661 by reconfiguring faulty entities

Abstract

The system monitors a wireless device, detects when the device has failed or is not operating properly, and is able to remotely reset the device. The device may be reset remotely without a technician required to physically attend to the device. This out of band management allows for quicker, cheaper and more efficient handling of undesired states of a device, such as failure to operate. For a modem, the system may detect that the modem is not broadcasting a signal or is not communicating with the Internet or other network. The reset may be implemented through an access point in communication with the malfunctioning modem. For an access point, the system may detect that the access point is not communicating with a modem or another access point. The reset may be implemented by a neighboring access point or modem.

Claims

1. A method for rebooting a remote device, comprising:

receiving an indication of a service failure for a remote device, the indication received from a second device in communication with the remote device; and

transmitting a reboot command to the second device, the reboot command executable by the second device to cause the second device to initiate a reboot in the remote device.

2. The method of claim 1, wherein the remote device is a cable modem and the second device is an access point.

3. The method of claim 2, wherein the access point is in indirect communication with the cable modem via a second access point.

4. The method of claim 2, wherein the indication is received from the access point via a second cable modem.

5. The method of claim 2, wherein the indication includes status information for the remote device.

6. The method of claim 2, wherein the indication is received by an application on a wireless device.

7. The method of claim 2, wherein the reboot is initiated via a secure communication between the second device and the cable modem.

8. The method of claim 2, wherein the indication and reboot command are transmitted over the internet between the access point and the remote server.

10. The computer readable storage medium of claim 8, wherein the remote device is a cable modem and the second device is an access point.

9. A computer readable storage medium having embodied thereon a program, the program being executable by a processor to perform a method for rebooting a remote device, the method comprising:

receiving an indication of a service failure for the remote device, the indication received from a second device in communication with the remote device; and

transmitting a reboot command to the second device, the reboot command executable by the second device to cause the second device to initiate a reboot in the remote device.

11. The computer readable storage medium of claim 9, wherein the access point is in indirect communication with the cable modem via a second access point.

12. The computer readable storage medium of claim 9, wherein the indication is received from the access point via a second cable modem.

13. The computer readable storage medium of claim 9, wherein the indication is received by an application on a wireless device.

14. The computer readable storage medium of claim 9, wherein the reboot is initiated via a secure communication between the second device and the cable modem.

15. The computer readable storage medium of claim 9, wherein the indication and reboot command are transmitted over the internet between the access point and the remote server.

17. The system of claim 15, wherein the remote device is a cable modem and the second device is an access point.

18. The system of claim 15, wherein the indication is received from the access point via a second cable modem.

19. The system of claim 15, wherein the system is a mobile device which communicates with the second device over the Internet.

21. The method of claim 19, further comprising establishing a connection with a second cable modem, the indication and reboot command communicated through the second modem.

22. The method of claim 19, wherein the remote device is a mobile device.

23. The method of claim 21, wherein the reboot command is received from the mobile device via Wi-Fi signal.

16. A system for rebooting a remote device, the system comprising:

a processor;

a memory; and

one or more modules stored in memory and executable to;

receive an indication of a service failure for the remote device, the indication received from a second device in communication with the remote device; and

transmit a reboot command to the second device, the reboot command executable by the second device to cause the second device to initiate a reboot in the remote device.

20. A method for rebooting a cable modem, comprising:

detecting a cable modem has failed by an access point;

transmitting an indication of the cable modem failure to a remote device by the access point;

receiving a reboot command for the cable modem by the access point from the remote device; and

initializing reboot of the cable modem by the access point.