PERSONALIZED AND DYNAMIC RESTAURANT INTERFACES AND SYSTEMS

• US 20120287281A1
• Filed: 07/17/2012
• Published: 11/15/2012
• Est. Priority Date: 03/22/2011
• Status: Abandoned Application

• Current Assignee: Restaurant Application Development International, LLC
• Original Assignee: Restaurant Application Development International, LLC
• Inventors: Williams, Kimberly D., Pollock, Richard A.
• Application Number:
  US13/551,465
• Publication Number:
  US 20120287281A1
• Time in Patent Office: Days
• US Class Current: 348/148
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

A consumer profile can store consumer presence data and restaurant transaction data, as well as financial data and other secondary data. The consumer presence data can used to detect a consumer presence at a restaurant. A corresponding transaction between the restaurant and the consumer can be automatically initiated at the restaurant in response to the detected consumer presence at the restaurant and without requiring the consumer to explicitly request the transaction be initiated. A consumer can also be presented with a personalized interface for initiating a transaction at the restaurant in response to the consumer'"'"'s presence being detected at the restaurant.

Claims

1. A method for automating processes during a transaction between a restaurant and a consumer, the consumer being associated with a consumer vehicle and the restaurant having at least two drive-through lanes and at least one pick-up lane, the method comprising:

obtaining, using an image-capturing device, a first set of license plate information from the consumer vehicle when the consumer vehicle is located within a predefined proximity of a drive-through lane at the restaurant;

receiving consumer transaction information from an interface device associated with the drive-through lane;

associating within a restaurant computer system the received consumer transaction information with the first set of license plate information;

obtaining, using an image-capturing device, a second set of license plate information when the consumer vehicle is located within a predefined proximity of a pick-up lane at the restaurant; and

identifying the consumer transaction information that is associated with the consumer vehicle at the pick-up lane by comparing within the restaurant computer system the second set of license plate information with the first set of license plate information.

2. The method of claim 1, wherein the first set of license plate information and the second set of license plate information are obtained from the same image-capturing device.

3. The method of claim 1, wherein the first set of license plate information is obtained from a first image-capturing device and the second set of license plate information is obtained from a second image-capturing device.

4. The method of claim 1, wherein the step of obtaining the first set of license plate information includes capturing a first image of a license plate of the consumer vehicle with the image-capturing device.

5. The method of claim 1, wherein the step of obtaining the second set of license plate information includes capturing a second image of a license plate of the consumer vehicle with the image-capturing device.

6. A system for automating processes during a transaction between a restaurant and a consumer, the consumer being associated with a consumer vehicle and the restaurant having at least two drive-through lanes and at least one pick-up lane, the system comprising:

one or more image-capturing devices configured to obtain (a) a first set of license plate information from the consumer vehicle when the consumer vehicle is located within a predefined proximity of a drive-through lane of the restaurant and (b) a second set of license plate information from the consumer vehicle when the consumer vehicle is located within a predefined proximity of a pick-up lane of the restaurant;

an interface device associated with the drive-through lane and configured to receive consumer transaction information from the consumer; and

a processor in electronic communication with the one or more image-capturing devices and the interface device, the processor being configured to;

obtain the first set of license plate information from the one or more image-capturing devices,

receive the consumer transaction information from the interface device,

associate the consumer transaction information with the first set of license plate information,

obtain the second set of license information from the one or more image-capturing devices, and

identify the consumer transaction information that is associated with the consumer vehicle in the pick-up lane by comparing the second set of license plate information with the first set of license plate information.

7. The system of claim 6, wherein the system includes one image-capturing device for obtaining both the first set of license plate information and the second set of license plate information.

8. The system of claim 6, wherein the system includes a first image-capturing device for obtaining the first set of license plate information and a second image-capturing device for obtaining the second set of license plate information.

10. The system of claim 6, wherein the one or more image-capturing devices capture a second image of a license plate of the consumer vehicle to obtain the second set of license plate information.

9. The system of claim 34, wherein the one or more image-capturing devices capture a first image of a license plate of the consumer vehicle to obtain the first set of license plate information.