SYSTEMS AND METHODS FOR TAKE-OUT ORDER ANALYTICS

• US 20120290390A1
• Filed: 05/09/2012
• Published: 11/15/2012
• Est. Priority Date: 05/10/2011
• Status: Active Grant

• Current Assignee: RRT Holdings, LLC
• Original Assignee: Restaurant Revolution Technologies, Inc.
• Inventors: Harman, Brett
• Granted Patent: US 9,842,342 B2
• Time in Patent Office: Days
• US Class Current: 705/14.53
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 20/202 Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR
• CPC Class Codes: G06Q 20/29 characterised by micropayments
• CPC Class Codes: G06Q 20/3224 Transactions dependent on location of M-devices
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data
• CPC Class Codes: G06Q 30/0255 based on user history
• CPC Class Codes: G06Q 30/0269 based on user profile or attribute
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0605 Supply or demand aggregation
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

Systems and methods for take-out order management and analysis. In an embodiment, for each of a plurality of restaurants, an interactive menu associated with the restaurant is provided to a plurality of users, a plurality of orders are received from the plurality of users, and the plurality of orders are sent to the restaurant. Order information related to the plurality of orders and the plurality of users is stored in at least one database, and analyzed.

Claims

1. A system for take-out order management and analysis, the system comprising:

at least one hardware processor;

at least one database; and

at least one executable software module that, when executed by the at least one hardware processor,

for each of a plurality of restaurants,

provides an interactive menu associated with the restaurant to a plurality of users,

receives a plurality of orders from the plurality of users, and

sends the plurality of orders to the restaurant,

stores order information related to the plurality of orders and the plurality of users in the at least one database, and

analyzes the order information.

2. The system of claim 1, further comprising at least one application interface to one or more social networking sites for sharing information between the at least one executable software module and the one or more social networking sites.

3. The system of claim 2, wherein the at least one executable software module further analyzes information received from the one or more social networking sites.

4. The system of claim 3, wherein the at least one executable software module further generates one or more metrics or offers based on the analysis of the order information and the information received from the one or more social networking sites.

5. The system of claim 1, wherein the order information comprises order histories for the plurality of users.

6. The system of claim 5, wherein the at least one executable software module further provides offers to the plurality of users based on the analysis of the order information.

7. The system of claim 6, wherein the offers comprise one or more of restaurant promotions and up-sell options.

8. The system of claim 6, wherein the offers are provided to the plurality of users through the interactive menu.

9. The system of claim 6, further comprising at least one application interface to one or more social networking sites, wherein the offers are provided to the plurality of users through the one or more social networking sites using the at least one application interface.

10. The system of claim 1, wherein the at least one executable software module further generates one or more metrics based on the analysis of the order information, wherein the one or more metrics comprises one or more of a set of one or more most-ordered menu items and a set of one or more most-popular ones of the plurality of restaurants.

12. The method of claim 1, further comprising sharing information with one or more social networking sites via at least one application interface.

13. The method of claim 12, further comprising analyzing information received from the one or more social networking sites.

14. The method of claim 13, further comprises generating one or more metrics or offers based on the analysis of the order information and the information received from the one or more social networking sites.

11. A method for take-out order management and analysis, the method comprising, by at least one hardware processor:

for each of a plurality of restaurants,

providing an interactive menu associated with the restaurant to a plurality of users,

receiving a plurality of orders from the plurality of users, and

sending the plurality of orders to the restaurant,

storing order information related to the plurality of orders and the plurality of users in at least one database, and

analyzing the order information.

15. The method of claim 11, wherein the order information comprises order histories for the plurality of users.

16. The method of claim 15, further comprising providing offers to the plurality of users based on the analysis of the order information.

17. The method of claim 16, wherein the offers comprise one or more of restaurant promotions and up-sell options.

18. The method of claim 16, wherein the offers are provided to the plurality of users through the interactive menu.

19. The method of claim 16, wherein the offers are provided to the plurality of users through one or more social networking sites using at least one application interface.

20. The method of claim 11, further comprising generating one or more metrics based on the analysis of the order information, wherein the one or more metrics comprises one or more of a set of one or more most-ordered menu items and a set of one or more most-popular ones of the plurality of restaurants.