Risk Portal Including Social Media

• US 20120296693A1
• Filed: 10/28/2011
• Published: 11/22/2012
• Est. Priority Date: 05/19/2011
• Status: Abandoned Application

• Current Assignee: Aon Global Operations Limited (Singapore Branch) (Aon Plc (Spain))
• Original Assignee: Aon Global Risk Research Limited (Aon Plc (Spain))
• Inventors: McGill, Steve, Cross, Stephen, van Heukelum, Hans H., Burns, Kathleen M., Disborough, Jason
• Application Number:
  US13/284,518
• Publication Number:
  US 20120296693A1
• Time in Patent Office: Days
• US Class Current: 705/7.28
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

Risk information portal systems and methods are provided. The portal allows business managers and others to track, organize and review risks. One or more social media news feeds may provide risk information that is found from social media sources. The portal may also provide research tools and interactive tools to locate industry pricing information. A risk maturity index tool also allows users to obtain a risk maturity score.

Claims

1. A method of providing information, the method comprising:

(a) receiving results of a search of social media content that identify filtered search results relevant to a business entity;

(b) receiving reputation risk news relevant to the business entity;

(c) generating at a computer device a news feed of the filtered search results;

(d) generating at a computer device a news feed of the reputation risk news relevant to the business entity; and

(e) transmitting the news feed of the filtered search results and the news feed of the reputation risk news.

2. The method of claim 1, further including transmitting one or more search templates.

3. The method of claim 1, further including ranking the importance of elements of the filtered search results and assigning color codes to elements according to importance rankings.

4. The method of claim 1, further including inserting hyperlinks to social media sources into the news feed of the filtered search results.

5. The method of claim 1, further including:

(i) generating categories of news events;

(ii) generating counts of mentions of the news events by a plurality of social media sources over a predetermined time period; and

(iii) generating at a computer device a graphical representation of the counts of mentions of the news events.

6. The method of claim 5, wherein the graphical representation comprises a bar graph.

7. The method of claim 5, further including transmitting the graphical representation of the counts of mentions of the news events.

8. The method of claim 1, further including compiling industry risk news relating to a business entity and transmitting the industry risk news.

9. The method of claim 1, further including compiling supply chain risk news relating to a business entity and transmitting the supply chain risk news.

10. The method of claim 9, wherein the supply chain risk news identifies a labor dispute with a supplier

11. The method of claim 10, wherein (e) comprises transmitting the news feed of the filtered search results and the news feed of the reputation risk news in a format configured for display on an Internet portal.

12. The method of claim 11, wherein (e) comprises transmitting data with at least one hyperlink that provides a link to a source of data.

13. The method of claim 1, further including:

(f) transmitting economic data relating to an industry of the business entity.

14. The method of claim 13, wherein the economic data comprises insurance pricing data.

15. A computer device comprising:

a processor;

a memory containing computer-executable instructions that when executed by the processor cause the computer device to perform the steps comprising;

(a) receiving results of a search of social media content that identify filtered search results relevant to a business entity;

(b) receiving reputation risk news relevant to the business entity;

(c) generating at a computer device a news feed of the filtered search results;

(d) generating at a computer device a news feed of the reputation risk news relevant to the business entity; and

(e) transmitting the news feed of the filtered search results and the news feed of the reputation risk news.

16. The computer device of claim 15, wherein the computer-readable medium includes further computer-executable instructions that cause the computer device to perform the steps comprising:

(i) generating categories of news events;

(ii) generating counts of mentions of the news events by a plurality of social media sources over a predetermined time period; and

(iii) generating a graphical representation of the counts of mentions of the news events.

17. The computer device of claim 16, further including transmitting the graphical representation of the counts of mentions of the news events.

18. The computer device of claim 15, wherein (e) comprises transmitting data over a wide area network.

19. A non-transitory computer-readable medium containing computer-executable instructions that when executed cause a computer device to perform the steps comprising:

(a) receiving results of a search of social media content that identify filtered search results relevant to a business entity;

(b) receiving reputation risk news relevant to the business entity;

(c) generating at a computer device a news feed of the filtered search results;

(d) generating at a computer device a news feed of the reputation risk news relevant to the business entity; and

(e) transmitting the news feed of the filtered search results and the news feed of the reputation risk news.

20. The non-transitory computer-readable medium of claim 19, further including computer executable instructions that when executed cause a computer device to perform the steps comprising:

(i) generating categories of news events;

(ii) generating counts of mentions of the news events by a plurality of social media sources over a predetermined time period; and

(iii) generating a graphical representation of the counts of mentions of the news events.