METHOD AND SYSTEM FOR THE COLLECTION OF VOICE CALL STATISTICS FOR A MOBILE DEVICE

• US 20120302203A1
• Filed: 08/08/2012
• Published: 11/29/2012
• Est. Priority Date: 10/20/2006
• Status: Abandoned Application

• Current Assignee: Malikie Innovations Limited (Key Patent Innovations Limited)
• Original Assignee: Blackberry Limited
• Inventors: Heit, David L., Asthana, Atul, Gibsy, Douglas Michael
• Application Number:
  US13/570,069
• Publication Number:
  US 20120302203A1
• Time in Patent Office: Days
• US Class Current: 455/405
• CPC Class Codes: G06Q 10/0637 Strategic management or analysis, e.g. setting a goal or target of an organisation; Planning actions based on goals; Analysis or evaluation of effectiveness of goals
• CPC Class Codes: H04M 3/2218 Call detail recording
• CPC Class Codes: H04W 24/00 Supervisory, monitoring or testing arrangements
• CPC Class Codes: H04W 24/08 Testing, supervising or monitoring using real traffic
• CPC Class Codes: H04W 24/10 Scheduling measurement reports ; Arrangements for measurement reports
• CPC Class Codes: H04W 88/02 Terminal devices

Abstract

A method and system for collecting and tracking statistics of a mobile device having the steps of: adding a call statistics server at an enterprise, the call statistics server adapted to receive call statistics information from one or more mobile devices or adapted to gather call statistics information directly through monitoring call setup, throughput and disconnection traffic; and providing call statistics information to a recipient. The mobile device can then obtain and display the call statistics.

Claims

1. A method at a mobile device, comprising:

after a call has ended, requesting, at the mobile device, statistics from a call statistics server;

receiving the statistics at the mobile device from the call statistics server; and

updating a call statistics information repository stored on the mobile device.

2. The method of claim 1, wherein the received statistics only relate to the call that has ended.

3. The method of claim 1, wherein the repository contains statistics for more than one communications mode.

4. The method of claim 3, wherein the repository contains one or more of:

a number of minutes of voice over wireless local area network ‘

WLAN’

as compared with the number of minutes of voice over a circuit switched network service;

statistics for calls dropped from a WLAN and reconnected on a circuit switch network;

information about circuit switched call set-ups that are re-routed to WLAN network services; and

ongoing circuit calls automatically switched to WLAN network services.

5. The method of claim 3, wherein the repository contains one or more of:

a number of calls made from the mobile device;

a duration, time, date and cost of each call;

a total number of minutes and total costs of all calls made by the mobile device;

calls made to a specific number, showing time, date, duration and cost for that specific number;

showing calls made using specific network service; and

showing calls handed over across network services.

6. The method of claim 1, further comprising displaying, on a user interface of the mobile device, the statistics contained in the repository.

7. The method of claim 6, wherein the user interface displays one or more of:

a duration, time, date and cost of each call;

a total number of minutes and a total cost;

calls made to a selected number;

calls made using a specific network service;

calls handed over across network services.

8. A mobile device comprising:

a communications subsystem;

a memory; and

a processor;

wherein the communications subsystem, the memory and the processor are configured to;

after a call has ended, request statistics from a call statistics server;

receive the statistics from the call statistics server; and

update a repository stored in the memory with the received statistics.

9. The mobile device of claim 8, wherein the received statistics only relate to the call that has ended.

10. The mobile device of claim 9, wherein the repository contains statistics for more than one communications mode.

11. The mobile device of claim 10, wherein the repository contains one or more of:

a number of minutes of voice over wireless local area network ‘

WLAN’

as compared with the number of minutes of voice over a circuit switched network service;

statistics for calls dropped from a WLAN and reconnected on a circuit switch network;

information about circuit switched call set-ups that are re-routed to WLAN network services; and

ongoing circuit calls automatically switched to WLAN network services.

12. The mobile device of claim 10, wherein said repository contains one or more of:

a number of calls made from the mobile device;

a duration, time, date and cost of each call;

a total number of minutes and total costs of all calls made by the mobile device;

calls made to a specific number, showing time, date, duration and cost for that specific number;

showing calls made using specific network service;

and showing calls handed over across network services.

13. The mobile device of claim 8, further comprising a user interface, and wherein the communications subsystem, the memory and the processor further cooperate to display, on the user interface, the statistics contained in the repository.

14. The mobile device of claim 13, wherein the user interface displays one or more of:

a duration, time, date and cost of each call;

a total number of minutes and a total cost;

calls made to a selected number;

calls made using a specific network service;

calls handed over across network services.