METHOD AND APPARATUS FOR DETERMINING AND ALERTING AVAILABILITY OF PREFERRED AUTOMATED TELLER MACHINES

• US 20120303448A1
• Filed: 05/26/2011
• Published: 11/29/2012
• Est. Priority Date: 05/26/2011
• Status: Abandoned Application

• Current Assignee: Cardtronics Incorporated (NCR Voyix Corporation)
• Original Assignee: Cardtronics Incorporated (NCR Voyix Corporation)
• Inventors: Psillas, Benjamin, Malan, Jurie, Bregman, Benjamin
• Application Number:
  US13/116,162
• Publication Number:
  US 20120303448A1
• Time in Patent Office: Days
• US Class Current: 705/14.49
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03
• CPC Class Codes: G07F 19/20 Automatic teller machines [ATMs]
• CPC Class Codes: G07F 19/206 Software aspects at ATMs

Abstract

An alert process and apparatus employs a geo-coding database to find geographic coordinates corresponding to a street address of a fee-based ATM terminal for which one or more transaction fees or charged to a cardholder to use, employs a terminal locations data store to obtain a street address of an ATM terminal for which no fees or relatively lower fees, would be charged to the cardholder to use, having geographic coordinates closely matching those of the fee-based ATM terminal, and generates alert information including the street address of the non fee-based terminal. Cardholders can be alerted with locations of other ATM'"'"'s that could have been used for lesser fees or for free, and that are in the vicinity of the ATM that originated the transaction subject to fees. The alert can also present the cardholder with additional benefits or incentives such as discount coupons and/or fee reimbursements.

Claims

1. An apparatus for generating an alert for a cardholder who utilizes an automated teller machine (ATM) terminal, for which a transaction fee is charged, the apparatus comprising:

a geo-coding data store having recorded therein geographic coordinates corresponding to street addresses;

a terminal locations data store having recorded therein locations of alternate ATM terminals, for which the cardholder would be charged a reduced transaction fee, as compared to the transaction fee that was charged, or no transaction fee;

at least one computer processor interfaced with said geo-coding data store and said terminal locations data store, wherein said at least one computer processor is operatively connected to employ said geo-coding database to determine geographic coordinates for an acquiring ATM terminal used by the cardholder to conduct a transaction, for which a transaction fee is incurred, corresponding to a street address obtained as part of transaction data received from the acquiring ATM terminal in connection with the transaction, employ said terminal locations data store to search for, using one or more predetermined search parameters, at least one of the alternate ATM terminals, having geographic coordinates within a predetermined geographic proximity to those of the fee-based ATM terminal, and generate alert information including a street address of the at least one of the alternate ATM terminals.

2. The apparatus of claim 1, wherein said at least one computer processor is operatively connected to receive from a card issuer of the cardholder an alert request specifying the street address of the acquiring ATM terminal, and generate an alert response to the issuer containing the alert information.

3. The apparatus of claim 2, wherein the alert request further species an identity of an acquirer, an identity of the acquiring ATM terminal, a surcharge fee, a foreign fee, a number of desired search results, and a search radius.

4. The apparatus of claim 3, wherein the alert request further specifies at least one business rule for tagging transactions dependent on presence of at least one of the surcharge fee or the foreign fee, and said at least one computer processor is operatively connected to tag transactions according to the business rules.

5. The apparatus of claim 1, wherein the alert information includes two or more of the alternate ATM terminals nearest to the acquiring ATM.

6. The apparatus of claim 1, wherein said at least one computer processor is operatively connected to generate the alert information at least in part by constraining search of said terminal locations data store by at least one of radius or number of terminals.

7. The apparatus of claim 1, wherein said at least one computer processor is operatively connected to maintain an ATM location look-up history data store.

8. The apparatus of claim 1, wherein said at least one computer processor is operatively connected to maintain an ATM usage history data store.

9. The apparatus of claim 1, further comprising:

a merchant offers data store recording one or more current merchant offers extended by one or more merchants hosting one or more on-us ATM terminals.

10. The apparatus of claim 9, wherein said at least one computer processor is operatively connected to employ said merchant offers data store to add a merchant offer to the alert information, wherein the merchant offer pertains to at least one of goods or services available to a cardholder at a merchant location at which the non fee-based terminal is located.

11. The apparatus of claim 1, further comprising:

a financial institution offers data store recording one or more current financial institution offers extended by one or more financial institutions providing one or more of the alternate ATM terminals.

12. The apparatus of claim 11, wherein said at least one computer processor is operatively connected and programmed to employ said financial institution offers data store to add a financial institution offer to the alert information, wherein the financial institution offer pertains to future rebates of ATM transaction fees.

13. The apparatus of claim 1, wherein said at least one computer processor is operatively connected to perform delivery of an alert containing the alert information to a cardholder, including delivery of the alert via one of more of the following:

(a) online banking application;

(b) third party authenticated application;

(c) mail;

(d) email;

(e) smart phone application;

(f) text message;

or

(g) interactive voice response.

14. The apparatus of claim 13, further comprising:

a cardholder delivery preferences data store, wherein said at least one computer processor is operatively connected to employ said cardholder alert delivery preferences data store to perform delivery of the alert to the cardholder as specified by one or more preferences of the cardholder recorded therein.

15. The apparatus of claim 13, wherein said online banking application operatively displays summaries of fees at least one of paid or avoided.

16. A method of generating alerts for cardholders who conduct a transaction at an automated teller machine (ATM) terminal, for which at least one transaction fee was incurred, the method comprising:

accessing with a specially programmed computer a geo-coding data store having recorded therein geographic coordinates corresponding to street addresses, and employing said geo-coding database to determine geographic coordinates for an acquiring ATM terminal used by the cardholder to conduct a transaction, for which a transaction fee is incurred, that correspond to a street address obtained as part of transaction data received from the acquiring ATM terminal in connection with the transaction;

accessing a terminal location'"'"'s data store having recorded therein location information for alternate ATM terminals for which the cardholder would be charged a lower transaction fee or would not be charged the at least one transaction fee, and employing said locations data store to obtain a street address of at least one of the alternate ATM terminals having geographic coordinates within a predetermined geographic vicinity of the acquiring ATM terminal; and

generating alert information including the street address of the at least one on-us terminal.

17. The method of claim 16, further comprising:

receiving from an issuer an alert request specifying the street address of the acquiring ATM terminal; and

generating an alert response to the issuer containing the alert information.

18. The method of claim 17, wherein the alert request further species an identity of an acquirer, an identity of the acquiring ATM terminal, a surcharge fee, a foreign fee, a number of desired search results, and a search radius.

19. The method of claim 17, wherein the alert request specifies at least one business rule for tagging transactions as fee-based dependent on presence in the alert request of at least one of a surcharge fee or a foreign fee, the method further comprising:

tagging transactions according to the business rules.

20. The method of claim 16, wherein the alert information includes two or more of the alternate ATM terminals nearest to the acquiring ATM terminal.

21. The method of claim 16, further comprising:

generating the alert information at least in part by constraining a search of said terminal locations data store by at least one of radius or number of terminals.

22. The method of claim 16, further comprising:

maintaining an ATM location look-up history data store.

23. The method of claim 16, further comprising:

maintaining an ATM usage history data store.

24. The method of claim 16, further comprising:

accessing a merchant offers data store recording one or more current merchant offers extended by one or more merchants hosting one or more of the alternate ATM terminals.

25. The method of claim 24, further comprising:

employing said merchant offers data store to add a merchant offer to the alert information, wherein the merchant offer pertains to at least one of goods or services available to a cardholder at a merchant location at which at least one of the alternate ATM terminals is located.

26. The method of claim 16, further comprising:

accessing a financial institution offers data store recording one or more current financial institution offers extended by one or more financial institutions providing one or more of the alternate ATM terminals.

27. The method of claim 26, further comprising:

employing said financial institution offers data store to add a financial institution offer to the alert information, wherein the financial institution offer pertains to future rebates of ATM transaction fees.

28. The method of claim 16, further comprising:

performing delivery of an alert containing the alert information to a cardholder, including delivery of the alert via one of more of the following;

(a) online banking application;

(b) third party authenticated application;

(c) mail;

(d) email;

(e) smart phone application;

(f) text message;

or

(g) interactive voice response.

29. The method of claim 28, further comprising:

accessing a cardholder delivery preferences data store; and

employing said cardholder alert delivery preferences data store to perform delivery of the alert to the cardholder as specified by one or more preferences of the cardholder recorded therein.

30. The apparatus of claim 28, further comprising:

displaying summaries of fees at least one of paid or avoided via the online banking application.