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CUSTOMER CONTROLLED MANAGEMENT OF SHIPMENTS

  • US 20120303541A1
  • Filed: 06/30/2011
  • Published: 11/29/2012
  • Est. Priority Date: 05/25/2011
  • Status: Abandoned Application
First Claim
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1. A method for providing information regarding the delivery of at least one item to a customer, the method comprising:

  • storing communication preferences for providing information to a customer regarding an item to be delivered to the customer, wherein the communication preferences (1) identify at least one communication format and at least one corresponding electronic destination address to be used in providing the information to the customer, and (2) define a time period prior to a first delivery attempt of the item in which a message providing the information is to be transmitted to the at least one corresponding electronic destination address;

    automatically generating a message providing the information regarding the item to be delivered to the customer; and

    automatically transmitting the message to the at least one corresponding electronic destination address within the defined time period prior to the first delivery attempt of the item to the customer.

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