METHOD AND SYSTEM FOR GIVING SERVICE REQUESTS TO A CONVEYANCE SYSTEM

• US 20120305339A1
• Filed: 07/09/2012
• Published: 12/06/2012
• Est. Priority Date: 01/07/2010
• Status: Active Grant

• Current Assignee: Kone Corporation
• Original Assignee: Kone Corporation
• Inventors: Korhonen, Pekka, Haipus, Ilpo
• Granted Patent: US 8,544,612 B2
• Time in Patent Office: Days
• US Class Current: 187/380
• CPC Class Codes: B66B 1/468 Call registering systems
• CPC Class Codes: B66B 2201/4615 Wherein the destination is registered before boarding
• CPC Class Codes: B66B 2201/4623 Wherein the destination is registered after boarding
• CPC Class Codes: B66B 2201/463 Wherein the call is registered through physical contact with the elevator system
• CPC Class Codes: B66B 2201/4661 for priority users
• CPC Class Codes: G07C 9/27 with central registration

Abstract

The present invention discloses a solution for giving service requests to the conveyance system of a building. The conveyance system comprises at least one user interface, comprising at least one service request pushbutton for giving service requests to the conveyance system. An identifier device is given into the possession of a passenger, in which identifier device data is recorded for determining the service profile of the identifier device. The data contained in the identifier device is read when a passenger presses or touches a service request pushbutton of the user interface. On the basis of the data read from the identifier device the service profile of the identifier device is determined. On the basis of the service profile a service request connected to the service request pushbutton is activated.

Claims

1. Method for giving service requests to the conveyance system of a building, which conveyance system comprises at least one user interface, which user interface comprises at least one service request pushbutton for giving service requests to the conveyance system, wherein the method comprises the phases:

an identifier device is given into the possession of a passenger, in which identifier device data is recorded for determining the service profile of the identifier device;

the data contained in an identifier device is read when a passenger presses or touches the aforementioned service request pushbutton;

the service profile of the identifier device is determined on the basis of the data read from the identifier device;

one or more service requests connected to the aforementioned service request pushbutton are activated on the basis of the service profile of the identifier device.

2. Method according to claim 1, wherein transfer technology, in which the body of the passenger functions at least partly as a transmission path of the data to be transmitted, is used for reading the data contained in an identifier device.

3. Method according to claim 1, wherein before activation of a service request the execution right of the passenger for the service request is checked on the basis of the service profile of the identifier device.

4. Method according to claim 1, wherein a user interface and/or a service connected to a service request to be activated is personified on the basis of the service profile of the identifier device.

5. Method according to claim 1, wherein usage data about one or more special services used by a passenger is recorded on the basis of the service requests given by the passenger.

6. Method according to claim, wherein the method comprises the phases:

a usage limit for a special service is set in advance; and

use of the special service is prevented if the aforementioned usage limit is exceeded.

7. System for giving service requests to the conveyance system of a building, which conveyance system comprises at least one user interface, comprising at least one service request pushbutton for giving service requests to the conveyance system, wherein the system comprises:

at least one identifier device, which is given into the possession of a passenger using the conveyance system;

a reader device connected to a service request pushbutton, which reader device is arranged to read the data contained in an identifier device when a passenger presses or touches the service request pushbutton;

a back-end system, which is arranged to receive the aforementioned data, to determine the service profile of the identifier device on the basis of the data, and to activate one or more service requests connected to a service request pushbutton on the basis of the aforementioned service profile.

8. System according to claim 7, wherein transfer technology, in which the body of the passenger functions at least partly as a transmission path of the data to be transmitted, is used for transferring data between an identifier device and a reader device.

9. System according to claim 7, wherein the back-end system is arranged to record into connection with the service profile of the identifier device usage data about the special services used by a passenger on the basis of the service requests given by the passenger.

10. System according to claim 9, wherein the back-end system is arranged to prevent the use of a special service if the usage limit connected to the special service, which limit is set in advance for the service profile of the identifier device, is exceeded.

11. System according to claim 7, wherein the identifier device comprises a memory means, in which the identifier code of an identifier device and/or at least a part of the data of the service profile of the identifier device is recorded.

12. System according to claim 7, wherein the user interface comprises at least one contact surface that is in connection with a service request pushbutton, which surface is connected to a reader device.

13. System according to claim 7, wherein the user interface is a touch-sensitive display.

14. System according to claim 7, wherein the service request pushbutton is a mechanical pushbutton.

15. System according to claim 7, wherein the back-end system is arranged to personify a user interface and/or a service Connected to a service request on the basis of the service profile of an identifier device.