HIGH VALUE DISPLAY CASE SYSTEM
First Claim
Patent Images
1. A display case system comprising:
- a display case configured to house a product;
a gateway coupled to the display case, the gateway configured to communicate with a client device associated with the product in the display case; and
a communication device coupled to the gateway, the communication device configured to enable a communication session between the communication device and the client device associated with the product, the client device configured to remotely lock and unlock the display case to allow access to the product based on the communication session.
1 Assignment
0 Petitions
Accused Products
Abstract
A display case system has a display case, a gateway, and a communication device. The display case houses a product. The gateway is coupled to the display case and communicates with a client device associated with the product in the display case. A communication device is coupled to the gateway and enables a communication session between the communication device and the client device associated with the product. The client device remotely locks and unlocks the display case to allow access to the product based on the communication session.
-
Citations
18 Claims
-
1. A display case system comprising:
-
a display case configured to house a product; a gateway coupled to the display case, the gateway configured to communicate with a client device associated with the product in the display case; and a communication device coupled to the gateway, the communication device configured to enable a communication session between the communication device and the client device associated with the product, the client device configured to remotely lock and unlock the display case to allow access to the product based on the communication session. - View Dependent Claims (2, 3, 4)
-
-
5. A gateway comprising:
-
a service call button identifier module configured to identify a service call button in a store; a display case identifier module configured to identify a display case associated with the service call button in the store; a product identifier module configured to identify a product associated with the display case; a customer service client device locator module configured to identify a remote client device outside the store, the remote client device associated with the product inside the display case in the store; a communication module configured to enable a video communication session between a communication device at the display case and the remote client device; and a display case switch module configured to control a lock of the display case in response to the remote client device to allow access to the product. - View Dependent Claims (6, 7, 8)
-
-
9. A computer-implemented method comprising:
-
receiving a call service from a service call button in a store; identifying the service call button in the store; identifying a display case associated with the service call button in the store; identifying a product associated with the display case; identifying a remote client device outside the store, the remote client device associated with the product inside the display case in the store; establishing a video communication session between a communication device at the display case and the remote client device; and controlling a lock of the display case in response to the remote client device to allow access to the product. - View Dependent Claims (10, 11)
-
-
12. A non-transitory computer-readable storage medium storing a set of instructions that, when executed by a processor, cause the processor to perform operations, comprising:
-
receiving a call service from a service call button in a store; identifying the service call button in the store; identifying a display case associated with the service call button in the store; identifying a product associated with the display case; identifying a remote client device outside the store, the remote client device associated with the product inside the display case in the store; establishing a video communication session between a communication device at the display case and the remote client device; and controlling a lock of the display case in response to the remote client device to allow access to the product. - View Dependent Claims (13, 14)
-
-
15. A method comprising:
-
providing a display case for housing a product in a retail store; associating the product in the display case with a client device, the client device located outside the store; enabling a two-way audio and video communication between a customer at the display case and a customer service representative at the client device, the customer service representative associated with the product; and enabling the customer service representative at the client device to control a lock at the display case to allow the customer access to the product in the display case based on the two-way audio and video communication. - View Dependent Claims (16)
-
-
17. A method comprising:
-
activating a service call button of a display case at a retail store; communicating via audio and video conference with a remote customer service representative associated with a product housed in the display case in response to the service call button being activated; and retrieving the product from the display case in response to the remote customer service representative unlocking the display case. - View Dependent Claims (18)
-
Specification