LOCATION SPECIFIC PERSONALIZED ENTERPRISE SERVICES USING VIDEO SIGNATURE OF AN ELECTRONIC DISPLAY

• US 20120314090A1
• Filed: 12/07/2011
• Published: 12/13/2012
• Est. Priority Date: 06/10/2011
• Status: Active Grant

• Current Assignee: Zone24X7, Inc.
• Original Assignee: Zone24X7, Inc.
• Inventors: Fernando, Llavanya, Jallow, Schayne, Dissanayake, Manjula, Karunathilaka, Ushan, Alwis, Asanka
• Granted Patent: US 9,094,454 B2
• Time in Patent Office: Days
• US Class Current: 348/207.1
• CPC Class Codes: G06K 7/1095 the scanner comprising adaptations for scanning a record carrier that is displayed on a display-screen or the like
• CPC Class Codes: H04L 63/18 using different networks or channels, e.g. using out of band channels cryptographic mechanisms or cryptographic arrangements for key distribution involving distinctive intermediate devices or communication paths H04L9/0827; cryptographic mechanisms or cryptographic arrangements for authentication using a plurality of channels H04L9/3215
• CPC Class Codes: H04W 4/80 Services using short range communication, e.g. near-field communication [NFC], radio-frequency identification [RFID] or low energy communication

Abstract

Readily available mobile computing devices and electronic display signs that are associated with particular locations are used to provide enhanced location specific services to customers in a secure manner. A customer at enterprise premises can access the available services published by the enterprise by capturing information from an electronic display sign using an authentic mobile computing device application. Non-reproducible content is displayed on the electronic display signs to enable authentication of a mobile computing device application, where the mobile computing device application once authenticated acts as a trusted end point to publish the enterprise services. Hardware investment for the enterprise is reduced, and shortcomings of existing network based location specific services are overcome.

Claims

1. A computer-implemented method of verifying presence of a user of a mobile electronic device at a location of a display device, the method comprising:

displaying on at least a portion of the display device a video sequence;

receiving video information from the mobile electronic device, to have been obtained from video capture of the video sequence displayed on the display device; and

determining whether the video information matches the video sequence displayed on the display device.

2. The method of claim 1, comprising randomizing the video sequence.

3. The method of claim 2, wherein the video sequence includes a video frame having encoded therein an identifier, wherein the identifier identifies the display device.

4. The method of claim 2, wherein the identifier is encoded in the form of a graphic pattern.

5. The method of claim 4, wherein the video sequence comprises other graphic patterns.

6. The method of claim 5, wherein the other graphic patterns are using at least one of the following:

a root key, and a real time clock value.

7. The method of claim 5, wherein determining whether the video information matches the video sequence displayed on the display device comprises:

processing data of a plurality of video frames to obtain predicted data of a succeeding video frame; and

comparing actual data of the succeeding video frame with the predicted data.

8. A method of ensuring physical presence or proximity of a customer to a display to provide location-specific services, comprising:

producing a visual effect on the display, the visual effect being difficult to reproduce or non-reproducible; and

prompting the customer to cause an interaction of the customer with the visual effect using a mobile electronic device.

9. The method of claim 8, wherein the interaction comprises using the mobile electronic device to perform image capture of the visual effect.

10. The method of claim 9, comprising verifying the visual effect.

11. The method of claim 8, wherein the display is an electronic display sign.

12. The method of claim 11, wherein the electronic display sign comprises a display of at least one of the following types:

LCD, CRT, OLED, electrophoretic, cholesteric LCD, electrochromic.

13. The method of claim 11, wherein the electronic display sign comprises a bistable display.

14. The method of claim 11, wherein the electronic display sign is network connected.

15. The method of claim 11, wherein the visual effect is a one-time video signature displayed by the electronic display sign, and wherein the one-time video signature is captured by the mobile electronic device.

16. The method of claim 11, wherein verifying comprising:

processing video information received from the mobile electronic device, wherein the video information is to have been obtained from video capture of the one-time video signature displayed by the electronic display sign; and

based on said processing, verifying a specific display pattern.

17. The method of claim 16, wherein:

the one-time video signature is represented as a sequence of video frames;

processing the video information comprises reading the video frames; and

verifying a specific display pattern comprises verifying an expected sequence of video frames.

18. The method of claim 15, wherein the video information comprises identity information identifying the electronic sign.

19. The method of claim 18, wherein the identify information comprises a graphic pattern displayed on the electronic display, comprising decoding the identity information using an algorithm.

20. A method of verifying presence of a customer, comprising:

capturing customer specific biometric information using a mobile computing device, the mobile computing device being provided with a mobile computing device ID;

capturing at least one of an enterprise ID and a location ID using the mobile computing device; and

the mobile computing device using said biometric information, said mobile computing device ID, and said at least one of an enterprise ID and a location ID to generate a signature using an algorithm.

21. A system for verifying presence of a user of a mobile electronic device at a location, comprising:

a display device for displaying on at least a portion thereof a video sequence; and

a service for receiving video information from the mobile electronic device, to have been obtained from video capture of the video sequence displayed on the display device;

wherein said service is configured for determining whether the video information matches the video sequence displayed on the display device.

22. The apparatus of claim 21, wherein the video sequence is randomized.

23. The apparatus of claim 22, wherein the video sequence includes a video frame having encoded therein an identifier, wherein the identifier identifies the display device.

24. The apparatus of claim 22, wherein the identifier is encoded in the form of a graphic pattern.

25. The apparatus of claim 24, wherein the video sequence comprises other graphic patterns.

26. The apparatus of claim 25, wherein the other graphic patterns are using at least one of the following:

a root key, and a real time clock value.

27. The apparatus of claim 25, wherein said service is configured for:

processing data of a plurality of video frames to obtain predicted data of a succeeding video frame; and

comparing actual data of the succeeding video frame with the predicted data.

28. An electronic sign configured to display a randomized display sequence, wherein the randomized display sequence comprises a graphic pattern encoded to convey location information concerning the electronic sign.

29. A software application configured to run on a mobile electronic device, comprising:

a video capture routine for capturing a video signature displayed by an electronic sign, the video capture routine being configured to identify and discard repeated video frames and to send a resulting video signature to a remote location for verification.

30. The apparatus of claim 29, further comprising customization information for binding the software application to a particular instance of a mobile electronic device.