SYSTEM AND METHOD FOR MANAGING AND IMPLEMENTING PROCEDURES AND PRACTICES
First Claim
1. A method of implementing a procedure in one or more organizations, comprising:
- storing, in a memory of a computer system, one or more content messages relating to one or more procedures;
identifying a procedure to be performed by one or more responsible persons;
generating, by the computer system, a workflow timeline for the procedure, wherein the workflow timeline comprises one or more actions for the procedure, a sequence for at least one of the one or more actions, and one or more responsible persons assigned to one or more of the actions;
receiving, by the computer system, from a timeline initiator, an activation for the workflow timeline;
automatically determining, by the computer system, after receiving the activation for the workflow timeline;
a time or a due date for performing one or more actions on the workflow timeline;
a responsible person to perform at least one of the one or more actions; and
one or more content messages for at least one of the actions, wherein the content message provides information relating to the procedure, wherein the content message is based on at least one of the content messages stored in the computer system; and
automatically sending, by the computer system, at least one of the content messages to the responsible person determined for the one or more actions.
1 Assignment
0 Petitions
Accused Products
Abstract
A method of implementing a procedure in one or more organizations includes storing content messages relating to procedures (such as best practices). A procedure to be performed by one or more responsible persons is identified. A workflow timeline for the procedure is generated. The workflow timeline includes actions for the procedure, a sequence for the actions, and responsible persons assigned to the actions. An activation for the workflow timeline is received from a timeline initiator. Times or due dates for performing actions on the workflow timeline, a responsible person to perform at least one of the actions, and content messages for at least one of the actions are automatically determined. The content messages provide information relating to the procedure. Content messages for one or more of the actions are automatically sent to the responsible person determined for the one or more actions.
-
Citations
54 Claims
-
1. A method of implementing a procedure in one or more organizations, comprising:
-
storing, in a memory of a computer system, one or more content messages relating to one or more procedures; identifying a procedure to be performed by one or more responsible persons; generating, by the computer system, a workflow timeline for the procedure, wherein the workflow timeline comprises one or more actions for the procedure, a sequence for at least one of the one or more actions, and one or more responsible persons assigned to one or more of the actions; receiving, by the computer system, from a timeline initiator, an activation for the workflow timeline; automatically determining, by the computer system, after receiving the activation for the workflow timeline; a time or a due date for performing one or more actions on the workflow timeline; a responsible person to perform at least one of the one or more actions; and one or more content messages for at least one of the actions, wherein the content message provides information relating to the procedure, wherein the content message is based on at least one of the content messages stored in the computer system; and automatically sending, by the computer system, at least one of the content messages to the responsible person determined for the one or more actions. - View Dependent Claims (2, 3, 4, 5, 6, 8, 10, 11, 12, 13, 14)
-
-
7. (canceled)
-
9. (canceled)
-
15. A method of modifying a standard for actions in a procedure, comprising:
-
retrieving, from a memory of a computer system, a message relating to a standard for one or more actions in the procedure; sending, to one or more responsible persons within the organization, at least one message relating to one or more actions to be carried out by at least one of the responsible persons; receiving, in the computer system, at least one feedback item from the at least one responsible person about at least one of the actions; modifying, in the computer system, at least one standard based on the at least one feedback item received from the responsible person; and storing, in the memory of the computer system, the modified standard. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30)
-
-
31-32. -32. (canceled)
-
33. A method of carrying out a procedure, comprising
retrieving, from a memory of a database, information content relating to a standard for one or more actions in the procedure; -
automatically generating, by a computer system, at least one message based on the retrieved information content, wherein the message relates to a standard for one or more actions to be carried out by at least one of the responsible persons in the procedure; and automatically sending, by the computer system, to the at least one responsible person, the at least one message relating to one or more actions to be carried out by at least one of the responsible persons in the procedure. - View Dependent Claims (34, 35, 36)
-
-
37-41. -41. (canceled)
-
42. A method for providing information to clients for carrying out procedures, comprising:
-
storing, in a memory coupled to a computer system, content relating to one or more actions to be carried out by one or more clients in one or more procedures; determining one or more milestones for at least one of the procedures; retrieving content relating to at least one of the milestones; generating, by the computer system, at least one content message relating to at least one of the milestones; and sending the at least one content messages to one or more of the clients. - View Dependent Claims (43)
-
-
44-50. -50. (canceled)
-
51. A system for managing standards for procedures in one or more organizations, comprising:
-
a memory comprising a database configured to store data relating to one or more standards for one or more procedures of one or more organizations, wherein each of at least one of the procedures is associated with one or more content owners; a procedure engine configured to; automatically send, to one or more content users, one or more content messages associated with a workflow timeline for one or more procedures, wherein at least part of the content messages are based, at least in part, on one or more of standards for the procedure; and automatically receive, from one or more of the content users, feedback about one or more of the content messages associated with the workflow timeline for the procedure, wherein the information relating to the at least one standard is based, at least in part, on the feedback from at least one of the content users. - View Dependent Claims (52, 53)
-
-
54-56. -56. (canceled)
Specification