PERSONAL SAFETY APPLICATION FOR MOBILE DEVICE AND METHOD

• US 20120329420A1
• Filed: 11/11/2010
• Published: 12/27/2012
• Est. Priority Date: 11/12/2009
• Status: Abandoned Application

• Current Assignee: Myforce Incorporated
• Original Assignee: Soteria Systems, Inc.
• Inventors: Zotti, Bradly Michael, Dixon, David D., Groves, Charles Richardson
• Application Number:
  US13/508,953
• Publication Number:
  US 20120329420A1
• Time in Patent Office: Days
• US Class Current: 455/404.2
• CPC Class Codes: H04M 1/72424 with manual activation of emergency-service functions
• CPC Class Codes: H04M 2203/30 related to audio recordings in general
• CPC Class Codes: H04M 2242/04 for emergency applications
• CPC Class Codes: H04M 3/5116 for emergency applications
• CPC Class Codes: H04M 3/5183 Call or contact centers with computer-telephony arrangements
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]

Abstract

A method of notifying an intermediary located remote from a user of an emergency service requested by the user associated with a mobile communication device includes receiving, at the intermediary, an alarm signal generated by a user interaction with a safety application on the mobile communication device. Upon receipt, an audio communication link or a video communication link is activated between the mobile communication device and the intermediary based on the user'"'"'s interaction with the safety application. Information, such as static personal user information and dynamic location information of the mobile communication device, is presented to the intermediary. The intermediary may then contact a third party based on a communication between the user and the intermediary and a location of the mobile communication device.

Claims

1. A method of notifying an intermediary located remote from a user of an emergency service requested by the user associated with a mobile communication device, the method comprising:

receiving, at the intermediary, an alarm signal generated by a user interaction with a safety application on the mobile communication device;

activating at least one of an audio communication link and a video communication link between the mobile communication device and the intermediary based on the user'"'"'s interaction with the safety application;

presenting to the intermediary a static personal information regarding the user;

presenting to the intermediary a dynamic location information of the mobile communication device; and

contacting a third party based on at least one of (a) a communication between the user and the intermediary and (b) a location of the mobile communication device.

2. The method of claim 1, further comprising activating a text communication link between the mobile communication device and the intermediary.

3. The method of claim 2, further comprising:

receiving, at the intermediary, an arm signal from the mobile communication device; and

receiving, at the intermediary, dynamic location information of the mobile communication device.

4. The method of claim 3, further comprising:

receiving, at the intermediary, a cancel signal from the mobile communication device,

wherein the cancel signal deactivates at least one of the audio communication link, the video communication link, and the text communication link between the mobile communication device and the intermediary, and

wherein the cancel signal terminates presentation of dynamic location information of the mobile communication device.

5. The method of claim 1, further comprising storing information received from at least one of the audio communication link, the video communication link, the text communication link, and the dynamic location information.

6. The method of claim 1, wherein the static personal information comprises at least one of a physical description, a vehicle description, a medical information description, a safety description, an emergency contact description, and an associated third party description.

7. The method of claim 1, wherein the static personal information is stored at the intermediary.

8. The method of claim 1, further comprising storing comments prepared by the intermediary.

9. The method of claim 1, wherein the activating step comprises calling a number associated with the mobile communication device.

10. A personal safety system comprising:

a storage device;

a computing device in communication with the storage device; and

a subscriber personal safety application located on a mobile communication device located remote from the storage device and the computing device, wherein the personal safety application is in communication with the computing device, and wherein data regarding the mobile communication device and a user of the mobile communication device is sent from the subscriber personal safety application to the computing device.

11. The personal storage system of claim 10, wherein the data comprises at least one of a mobile communication device location and a subscriber identifier.

12. The personal safety system of claim 10, wherein the storage device sends information to the computing device based at least in part on the data, wherein the information comprises at least one of a physical description, a vehicle description, a medical information description, a safety description, an emergency contact description, and an associated third party description.

13. The personal safety system of claim 10, wherein the data comprises at least one of a video communication, an audio communication, and a text communication.

14. A mobile communication device comprising a software program having computer-readable program portions, the program portions comprising:

instructions for sending an alarm signal to an intermediary located remote from a user of the mobile communication device;

instructions for automatically permitting activation of at least one of an audio communication link and a video communication link between the mobile communication device and the intermediary, based on a request from the intermediary; and

instructions for dynamically updating a location of the mobile communication device.

15. The mobile communication device comprising a software program having computer-readable program portions of claim 14, the program portions further comprising instructions for permitting activation of a text communication link between the mobile communication device and the intermediary, based on a request from the intermediary.

16. An article of manufacture having computer-readable program portions embedded thereon for responding to an emergency request notification from a user utilizing a mobile communication device, the program portions comprising:

instructions for receiving, by the article, an alarm signal from the mobile communication device;

instructions for activating automatically at least one of an audio communication link and a video communication link between the mobile communication device and the intermediary;

instructions for presenting to the intermediary a static personal information regarding the user;

instructions for presenting to the intermediary a dynamic location information of the mobile communication device; and

instructions for contacting a third party based on at least one of (a) a communication between the user and the intermediary and (b) a location of the mobile communication device.