SYSTEM AND METHOD FOR ENHANCING PRODUCTIVITY OF SALES AND MARKETING OPERATIONS OF PHARMACEUTICAL COMPANIES
First Claim
1. A system for implementing productivity enhancement of sales and marketing operations of a pharmaceutical organization, the system comprising:
- an input module configured to collect data pertaining to the sales and marketing operations from one or more data sources;
a customer segmentation module configured to form one or more customer segments, wherein each customer segment comprises a plurality of individuals who are similar in specific ways relevant to marketing such as age, gender, medical history, profiles and patient compliance;
a processing module configured to receive segmentation information from the customer segmentation module and further configured to process the information for evaluating performance of sales and marketing operations of the pharmaceutical organization;
a marketing decision and content management module configured to generate marketing content for one or more market segments and to modify existing marketing content for driving sales and marketing operations of the organization; and
a campaign management module configured to generate and deploy the campaigns, and track the impact of campaigns.
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Abstract
A system and method for enhancing productivity of sales and marketing operations of pharmaceutical companies is provided. The method includes collecting information pertaining to pharmaceutical sales and marketing operations from all available sources. The method further includes processing the collected information to identify a plurality of market segments, to determine performance of sales representatives, and to determine impact of sales and marketing efforts. Further, the method includes generating marketing content based on the processed information. Marketing content is generated based on feedback on previous sales and marketing materials, specific questions asked during sales interactions and new research on pharmaceutical medicines. Ultimately, pharmaceutical sales and marketing campaigns are generated based on the generated marketing content.
30 Citations
15 Claims
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1. A system for implementing productivity enhancement of sales and marketing operations of a pharmaceutical organization, the system comprising:
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an input module configured to collect data pertaining to the sales and marketing operations from one or more data sources; a customer segmentation module configured to form one or more customer segments, wherein each customer segment comprises a plurality of individuals who are similar in specific ways relevant to marketing such as age, gender, medical history, profiles and patient compliance; a processing module configured to receive segmentation information from the customer segmentation module and further configured to process the information for evaluating performance of sales and marketing operations of the pharmaceutical organization; a marketing decision and content management module configured to generate marketing content for one or more market segments and to modify existing marketing content for driving sales and marketing operations of the organization; and a campaign management module configured to generate and deploy the campaigns, and track the impact of campaigns. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method for implementing productivity enhancement of sales and marketing operations of a pharmaceutical organization, the method comprising:
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collecting information pertaining to sales and marketing operations from one or more data sources, wherein the information is collected from a plurality of information channels; processing the collected information to identify one or more market segments; determining performance of sales and marketing operations for the one or more market segments; generating marketing content based on the determined performance of sales and marketing operations; and generating sales and marketing campaigns based on the generated content. - View Dependent Claims (12, 13, 14, 15)
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Specification