METHOD AND SYSTEM FOR REFUNDS AND/OR CREDITS RESPONSIVE TO CONSUMER DISSATISFACTION WITH SOFTWARE DOWNLOADS
First Claim
1. A method for providing buyer protection for purchased software, comprising:
- from an input device, receiving input to initialize buyer protection applicable to purchased software;
providing the purchased software to the input device;
by a processor, processing payment of a fee for a return of the purchased software;
by the processor, determining that a request for return of purchased software has been received from the input device;
by the processor, approving the return of the purchased software;
by the processor, at least one of returning, as a refund, at least a portion of a price paid for the purchased software or providing a credit against a future software purchase; and
by the processor, at least one of disabling or removing the purchased software from the input device.
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Accused Products
Abstract
A method for providing buyer protection for purchased software includes receiving input, from an input device, to initialize buyer protection applicable to purchased software and providing the purchased software to the input device. The method also includes processing payment, by a processor, of a fee for a return of the purchased software, determining that a request for return of purchased software has been received from the input device, and approving the return of the purchased software. By the processor, the method also encompasses steps of at least one of returning, as a refund, at least a portion of a price paid for the purchased software or providing a credit against a future software purchase and at least one of disabling or removing the purchased software from the input device.
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Citations
20 Claims
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1. A method for providing buyer protection for purchased software, comprising:
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from an input device, receiving input to initialize buyer protection applicable to purchased software; providing the purchased software to the input device; by a processor, processing payment of a fee for a return of the purchased software; by the processor, determining that a request for return of purchased software has been received from the input device; by the processor, approving the return of the purchased software; by the processor, at least one of returning, as a refund, at least a portion of a price paid for the purchased software or providing a credit against a future software purchase; and by the processor, at least one of disabling or removing the purchased software from the input device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A method for providing buyer protection for purchased software, comprising:
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from an input device, receiving input to initialize buyer protection applicable to purchased software; providing the purchased software to the input device; by a processor, processing payment of a fee for a return of the purchased software; by the processor, determining that a request for return of purchased software has not been received from the input device; and by the processor, transmitting at least one incentive for non-receipt of the return of the purchased software. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification