NON-TRANSITORY COMPUTER READABLE INFORMATION RECORDING MEDIUM, LOG COUNTING APPARATUS AND PACKAGE CREATION METHOD

• US 20130014100A1
• Filed: 06/22/2012
• Published: 01/10/2013
• Est. Priority Date: 07/08/2011
• Status: Active Grant

• Current Assignee: Ricoh Company Limited
• Original Assignee: Ricoh Company Limited
• Inventors: AKIYAMA, Toshio
• Granted Patent: US 8,832,680 B2
• Time in Patent Office: Days
• US Class Current: 717/176
• CPC Class Codes: G06F 11/3612 by runtime analysis performance monitoring G06F11/3466
• CPC Class Codes: G06F 8/61 Installation

Abstract

A log counting program causes a computer to function as a log counting apparatus, and function as a log collection part collecting log information from a client apparatus in which an installer package operates; and a log counting part carrying out counting concerning the collected log information. The installer package causes the client apparatus to function as one or more installers for installing software; a log obtaining part obtaining logs that are output by the one or more installers and system information of the client apparatus; and a log transmission part transmitting log information including the logs and the system information to the log counting apparatus according to a setting in the installer package. The log counting part uses the system information and counts events concerning the installation while distinguishing an execution environment of the client apparatus.

Claims

1. A non-transitory computer readable information recording medium storing a computer executable log counting program which, when executed by a computer, functions as a log counting apparatus that is capable of communicating with a client apparatus via a communication network, the log counting program causing the computer to function as:

a log collection part that collects log information from the client apparatus in which an installer package operates; and

a log counting part that carries out counting concerning the collected log information, wherein

the installer package causes the client apparatus to function as one or more installers for installing software;

a log obtaining part that obtains logs that are output by the one or more installers, respectively, and system information of the client apparatus; and

a log transmission part that transmits log information that includes the logs and the system information to the log counting apparatus according to a setting in the installer package, and

the log counting part uses the system information included in the log information, and counts events concerning a process of installing the software while distinguishing an execution environment of the client apparatus.

2. The non-transitory computer readable information recording medium as claimed in claim 1, wherein

the installer package causes the client apparatus to further function as:

a transmission screen page display part that, after the completion of the process of the one or more installers, displays on a display unit of the client apparatus a transmission screen page for receiving an instruction to transmit the log information; and

an uninstall part that, in a case where the transmission has not been completed and the process of installing the software has been interrupted, returns to a previous state before the installation of the software by the one or more installers.

3. The non-transitory computer readable information recording medium as claimed in claim 1, wherein

the log obtaining part collects the one or more logs that are output by the one or more installers, the system information and a general log provided by the installer package, and creates the log information.

4. The non-transitory computer readable information recording medium as claimed in claim 1, wherein

the installer package further includes:

authentication information that is issued at a time of delivery of the installer package, which is encrypted and embedded, and

the log transmission part transmits the log information, attaching the authentication information thereto.

5. The non-transitory computer readable information recording medium as claimed in claim 1, wherein

the log transmission part transmits license authentication information including the log information, and

the log counting apparatus includes a license allowing part that allows issuance to the client apparatus which has transmitted the license authentication information a license code for making at least one of one or more sets of the software that have been installed by the one or more installers valid.

6. The non-transitory computer readable information recording medium as claimed in claim 1, wherein

the log transmission part transmits license authentication information including the log information as an electronic mail, and

the log counting apparatus includes a mail transmission part that, in a case of having received the electronic mail of the license authentication information, transmits to a return address of the electronic mail an electronic mail including a license code for making at least one of one or more sets of the software that have been installed by the one or more installers valid.

7. The non-transitory computer readable information recording medium as claimed in claim 1, wherein

the log counting program further causes the computer to function as a reporting part that, in a case where previously set reporting conditions are met as a result of the log counting part carrying out counting concerning the log information, reports to a registered contact address that the reporting conditions are met.

8. A log counting apparatus that is capable of communicating with a client apparatus via a communication network, comprising:

a log collection part that collects log information from the client apparatus in which an installer package operates; and

a log counting part that carries out counting concerning the collected log information, wherein

the installer package causes the client apparatus to function as one or more installers for installing software;

a log obtaining part that obtains logs that are output by the one or more installers, respectively, and system information of the client apparatus; and

a log transmission part that transmits log information that includes the logs and the system information to the log counting apparatus according to a setting in the installer package, and

the log counting part uses the system information included in the log information, and counts events concerning the installation while distinguishing an execution environment of the client apparatus.

9. A package creation method, executed by a computer, for creating an installer package executable by a client apparatus, the package creation method comprising:

receiving a setting that includes selection of one or more sets of software to be installed, carried out by the computer; and

reading out a package installer control program and one or more installers corresponding to the one or more sets of software, respectively, including them and creating the installer package, carried out by the computer, wherein

the package installer control program is executed by the client apparatus and causes the client apparatus to function as;

a control part that starts the one or more installers;

a log obtaining part that obtains logs output by the respective one or more installers and system information that describes an execution environment of the client apparatus; and

a log transmission part that transmits, according to a setting included in the installer package, log information including the logs and the system information to a log counting apparatus.