VOICE PHONE-BASED METHOD AND SYSTEM TO AUTHENTICATE USERS
First Claim
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1. A method comprising:
- outputting a non-verbal sound from a user device when a user calls a phone number, wherein the non-verbal sound is based on the user;
receiving a vocal response from the user through the user device in response to the non-verbal sound;
outputting an error message from the user device when the vocal response from the user does not match a stored vocal response corresponding to the non-verbal sound; and
outputting a message from the user device indicating user authentication when the vocal response from the user matches the stored vocal response.
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Abstract
Provided is a method and a telephone-based system with voice-verification capabilities that enable a user to safely and securely conduct transactions with his or her online financial transaction program account over the phone in a convenient and user-friendly fashion, without having to depend on an internet connection.
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Citations
18 Claims
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1. A method comprising:
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outputting a non-verbal sound from a user device when a user calls a phone number, wherein the non-verbal sound is based on the user; receiving a vocal response from the user through the user device in response to the non-verbal sound; outputting an error message from the user device when the vocal response from the user does not match a stored vocal response corresponding to the non-verbal sound; and outputting a message from the user device indicating user authentication when the vocal response from the user matches the stored vocal response. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A non-transitory computer readable medium comprising a plurality of machine-readable instructions which when executed by one or more processors are adapted to perform a method comprising:
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outputting a non-verbal sound from a user device when a user calls a phone number, wherein the non-verbal sound is based on the user; receiving a vocal response from the user through the user device in response to the non-verbal sound; outputting an error message from the user device when the vocal response from the user does not match a stored vocal response corresponding to the non-verbal sound; and outputting a message from the user device indicating user authentication when the vocal response from the user matches the stored vocal response. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18)
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Specification