Mobile Based Voiceless Drive Through Ordering System and Method

• US 20130024299A1
• Filed: 07/12/2012
• Published: 01/24/2013
• Est. Priority Date: 07/19/2011
• Status: Abandoned Application

• Current Assignee: Tao Shen, Thomas Wong
• Original Assignee: Tao Shen, Thomas Wong
• Inventors: Wong, Thomas, Shen, Tao
• Application Number:
  US13/547,578
• Publication Number:
  US 20130024299A1
• Time in Patent Office: Days
• US Class Current: 705/15
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

A mobile-based voiceless drive-through ordering system and method in a downloadable mobile application, used in conjunction with a wireless network of a restaurant, Bluetooth wireless personal area network at the drive-through of a restaurant, and a back-end data server at the restaurant. The user opens the downloaded mobile-based application and, when in range of the restaurant'"'"'s WiFi, makes an order from the restaurant menu, which is displayed on the mobile device. As the user approaches the drive-through kiosk of the restaurant, the mobile device detects the signal from the Bluetooth transmitter in the drive-through kiosk and allows the user to submit the order through the mobile-based application. The order is transmitted through the restaurant'"'"'s wireless network to the restaurant'"'"'s back-end server and is immediately available for kitchen and cashier processing. Further embodiments allow for ordering from a remote location and producing a QR code representing the order number.

Claims

1. A method for mobile based voiceless drive-through ordering, the method comprising:

a. displaying menu product information from a server;

b. generating a product order from the menu product information;

c. storing the product order;

d. sensing the proximity of a drive-through facility of a destination;

e. detecting a queue position and transmitting the queue position to a back-end data server;

f. transmitting the product order and submitting the product order to the back-end data server;

g. transmitting the product order to a kitchen and a cashier from the back-end data server;

h. transmitting payment information to the cashier; and

i. delivering the product order.

2. The method of claim 1, wherein sensing the proximity of a drive-through facility further comprises transmitting a Bluetooth signal and detecting the Bluetooth signal.

3. The method of claim 1, wherein the destination further comprises WiFi to detect order submission and queue position.

12. The method of claim 1, wherein the payment information comprises one of credit card information, debit card information and cash.

4. A mobile device for mobile based voiceless drive-through ordering, the mobile device communicatively coupled to a server, the mobile device comprising:

a. a downloadable drive-through ordering mobile application capable of presenting menu product information from the server via the interface;

b. the downloadable drive-through ordering mobile application capable of receiving a product order via the interface;

c. the downloadable drive-through ordering mobile application capable of storing the product order;

d. the downloadable drive-through mobile application capable of sensing the proximity of a drive-through facility;

e. the downloadable drive-through mobile application capable of transmitting and submitting the product order to a back-end data server; and

f. the downloadable drive-through mobile application capable of transmitting payment information.

5. A system for mobile-based voiceless drive-through ordering, the system comprising:

a. an interface adapted to be used on different mobile device platforms on the mobile device to exchange information between the mobile device and a server;

b. a short range communication system selectively connectable to a wireless personal area network;

c. a flexible data communication system selectively connectable to a wireless local area network; and

d. a back end data server receiving and processing the information from the interface.

6. A method for mobile based voiceless drive-through ordering, the method comprising:

a. displaying menu product information from a server;

b. choosing a destination;

c. generating a product order from the menu product information;

d. inputting payment information;

e. calculating an estimated time of arrival at the destination;

f. transmitting the product order to a back-end data server;

g. receiving the product order and the estimated time of arrival;

h. sensing the proximity of a drive-through facility at the destination;

i. detecting a queue position and transmitting the queue position to a back-end data server;

j. transmitting the product order to a kitchen from the back-end data server at the estimated time of arrival;

k. transmitting payment information to a cashier; and

l. delivering the product order.

7. The method of claim 6, wherein sensing the proximity of a drive-through facility further comprises transmitting a Bluetooth signal and detecting the Bluetooth signal.

8. The method of claim 6, wherein the destination further comprises WiFi to detect order submission and queue position.

13. The method of claim 8, wherein the payment information comprises one of credit card information, debit card information and cash.

9. A method for mobile based voiceless drive-through ordering, the method comprising:

a. displaying menu product information from a server;

b. generating a product order from the menu product information;

c. inputting payment information;

d. transmitting the product order and payment information to a back-end data server;

e. generating a QR code with the product order;

f. displaying a confirmation text on the mobile device;

g. presenting QR code to be scanned at a drive-through facility;

h. displaying a confirmation text on the drive-through facility;

i. notifying a destination store of customer'"'"'s arrival;

j. matching QR code with order in the back-end data server;

k. transmitting the product order to a kitchen from the back-end data server;

l. transmitting payment information to a cashier; and

m. delivering the product order.

10. The method of claim 9, wherein sensing the proximity of a drive-through facility further comprises transmitting a Bluetooth signal and detecting the Bluetooth signal.

11. The method of claim 9, wherein the destination further comprises WiFi to detect order submission and queue position.

14. The method of claim 9, wherein the payment information comprises one of credit card information, debit card information and cash.