METHOD AND APPARATUS FOR SELECTING REPLACEMENT ITEMS

• US 20130030822A1
• Filed: 07/25/2011
• Published: 01/31/2013
• Est. Priority Date: 07/25/2011
• Status: Abandoned Application

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Mikan, Jeffrey, Basso, Andrea, Hines, Tara, Ivanov, Aleksey, Morris, Nadia
• Application Number:
  US13/189,703
• Publication Number:
  US 20130030822A1
• Time in Patent Office: Days
• US Class Current: 705/1.1
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions

Abstract

A system that incorporates teachings of the present disclosure may include, for example, a method for receiving a signal from a radio frequency identifier tag carried by a first item, identifying from the signal information about the first item, determining from the identified information a measure of wear and tear of the first item, determining a strategy to replace the first item according to a monitored behavior of a user of the first item, and identifying at least one replacement item according to the strategy. Other embodiments are disclosed.

Claims

1. A device, comprising:

a memory; and

a processor coupled to the memory, the processor is operable to;

receive usage information from a radio frequency identifier tag carried by a first item;

detect a need to replace the first item according to the usage information;

responsive to detecting the need to replace the first item, determine a strategy to replace the first item according to a monitored behavior of a user of the first item;

search for one or more replacement items according to the strategy;

identify at least one replacement item from results of the search; and

cause a notice to be transmitted to a device of the user proposing a replacement of the first item with the at least one replacement item.

2. The device of claim 1, wherein the processor is operable to determine the strategy for replacing the first item by predicting from the behavior pattern of the user a desire of the user to replace the first item with one of an upgrade of the first item, a downgrade to the first item, and a substantially similar replacement of the first item.

3. The device of claim 1, wherein the processor is operable to determine the need to replace the first item from at least one of a recommendation of a manufacturer of the first item, a recommendation provided by a third party unaffiliated with the manufacturer of the first item, and an expired warranty.

4. The device of claim 1, wherein the processor is operable to determine the need to replace the first item by retrieving a purchase date of the first item from the usage information.

5. The device of claim 1, wherein the processor is operable to determine the need to replace the first item by retrieving wear and tear information from the usage information.

6. The device of claim 1, wherein the processor is operable to determine the need to replace the first item by determining a measure of wear and tear from the usage information.

7. The device of claim 6, wherein the processor is operable to determine the need to replace the first item by comparing the measure of wear and tear to a threshold.

8. The device of claim 1, wherein the processor is operable to:

transmit prior to the notice a message to the device of the user listing one or more options for replacing the first item;

receive from the device of the user a selection from the options provided in the message; and

search for the one or more replacement items according to the selected option.

9. The device of claim 8, wherein the one or more options comprise at least one of an upgrade of the first item, a downgrade of the first item, or a replacement of the first item with a substantially similar product.

10. The device of claim 1, wherein at a time of purchasing the first item a point of sale terminal of a merchant transmits to the radio frequency identifier tag a radio frequency signal comprising a portion of the usage information for recording in a memory of the radio frequency identifier tag.

11. The device of claim 1, wherein the first item comprises a sensor coupled to the radio frequency tag to determine usage of the first item, and wherein the processor is operable to:

cause a radio frequency signal to be transmitted to the radio frequency identifier tag; and

receive usage information from the sensor responsive to the transmitted radio frequency signal.

12. The device of claim 11, wherein the sensor comprises at least one of a motion sensor, a weight sensor, an orientation sensor, a pressure sensor, and a location sensor, and wherein the usage information comprises at least one of motion data, weight data, orientation data, pressure data, and location data.

13. The device of claim 1, wherein the processor is operable to monitor a behavior pattern of the user by monitoring a consumption of media content supplied by a communication system.

14. The device of claim 1, wherein the processor is operable to determine a behavior pattern of the user by retrieving demographic information from a subscriber account of the user.

15. The device of claim 1, wherein the processor is operable to determine a psychographic behavior pattern of the user from at least one of media consumed by the user, monitoring purchases of goods and services by the user, and behavior patterns of members of a social network for which the user is a member.

16. A method, comprising:

receiving a signal from a radio frequency identifier tag carried by a first item;

identifying from the signal information about the first item;

determining from the identified information a measure of wear and tear of the first item;

determining a strategy to replace the first item according to a monitored behavior of a user of the first item; and

identifying at least one replacement item according to the strategy.

17. The method of claim 16, wherein the radio frequency identifier tag is one of a passive radio frequency identifier tag and an active radio frequency identifier tag, and wherein the method comprises transmitting a notice to a device of the user proposing a replacement of the first item with the at least one replacement item.

18. The method of claim 16, wherein the information identified in the signal comprises at least one of point of sale information and sensor data.

19. A method, comprising:

receiving information from a transmitter coupled to a first consumer item;

determining a measure of usage of the first consumer item according to the information;

monitoring a behavior pattern of a user of the first consumer item;

determining a strategy for replacing the first consumer item according to the behavior pattern and the measure of usage of the first consumer item; and

identifying according to the strategy a second consumer item for replacing the first consumer item.

20. The method of claim 19, comprising determining the strategy for replacing the first item by predicting from the behavior pattern of the user a desire of the user to replace the first item with one of an upgrade of the first item, a downgrade to the first item, and a substantially similar replacement of the first item.