Updating a user Interface

• US 20130036367A1
• Filed: 04/23/2010
• Published: 02/07/2013
• Est. Priority Date: 04/23/2010
• Status: Abandoned Application

• Current Assignee: Hewlett Packard Enterprise Development LP (Hewlett-Packard Enterprise Company)
• Original Assignee: Hewlett Packard Enterprise Development LP (Hewlett-Packard Enterprise Company)
• Inventors: Wilkinson, Dennis, DeRoos, Stephen, Hertling, William, Eld, Kevin
• Application Number:
  US13/642,376
• Publication Number:
  US 20130036367A1
• Time in Patent Office: Days
• US Class Current: 715/745
• CPC Class Codes: G06F 9/451 Execution arrangements for user interfaces

Abstract

A computerized method for updating a user interface is provided to receiving information indicative of the behavior of a plurality of previous users with respect to a user interface and determine, based on the received information, an updated version of the user interface likely to be useful. The method may further output data indicative of the updated version of the user interface.

Claims

1. A computerized method for updating a user interface, comprising:

receiving, by a computing device, information indicative of the behavior of a plurality of previous users with respect to a user interface;

determining, by the computing device, based on the received information, an updated version of the user interface likely to be useful; and

outputting, by the computing device, data indicative of the updated version of the user interface.

2. The method of claim 1, wherein the received information comprises information indicative of transitions between components on the user interface.

3. The method of claim 1, further comprising displaying the updated version of the user interface based on the outputted data.

4. The method of claim 1, wherein determining an updated version of the user interface is performed each time the user interface is displayed.

5. A computing device comprising:

a processor; and

a machine-readable storage medium encoded with instructions executable by the processor for updating a user interface, the machine-readable medium comprising;

instructions for receiving information indicative of a plurality of user interface components;

instructions for receiving information indicative of the behavior of a plurality of previous users with respect to a user interface displaying one or more of the user interface components;

instructions for determining, based on the information indicative of the behavior of the plurality of previous users, an updated version of the user interface likely to be useful,

wherein instructions for determining an updated version of the user interface comprise instructions for reorganizing the user interface components; and

instructions for outputting data indicative of the updated version of the user interface.

6. The computing device of claim 5, wherein data indicative of the updated version of the user interface comprises data readable by website publishing software.

7. The computing device of claim 5, wherein instructions for receiving information indicative of the behavior of a plurality of previous users comprise instructions for receiving information indicative of transitions between the user interface components.

8. The computing device of claim 5, wherein instructions for reorganizing the user interface components comprise instructions for selecting one or more of the user interface components for display.

9. The computing device of claim 5, wherein instructions for reorganizing the user interface components comprise instructions for reordering the display order of the user interface components.

10. The computing device of claim 5, wherein instructions for reorganizing the user interface components comprise instructions for determining whether a group of user interface components may be reordered.

11. The computing device of claim 5, wherein a user interface component represents a solution option.

12. A machine-readable storage medium encoded with instructions executable by a processor for updating a user interface, the machine-readable medium comprising:

instructions for receiving information indicative of multiple user issues;

instructions for receiving information related to the activity of multiple previous users with respect to a user interface;

instructions for predicting for each user issue, based on the information indicative of the activity of multiple previous users, an updated version of the user interface likely to be useful for addressing the user issue; and

instructions for outputting data indicative of each updated version of the user interface.

13. The machine-readable storage medium of claim 12, wherein instructions for receiving information related to the activity of multiple previous users comprise instructions for receiving information indicative of transitions between components on the user interface.

14. The machine-readable storage medium of claim 12, wherein instructions for predicting an updated version of the user interface comprise instructions for selecting one or more user interface components for display.

15. The machine-readable storage medium of claim 12, wherein instructions for predicting an updated version of the user interface comprise instructions for determining an order for displaying user interface components.