Emergency Call Hybrid Architecture
First Claim
1. A hybrid emergency call system, comprising:
- a third party service center for receiving an incoming wireless emergency signal from a remote location, the third party service center comprising;
at least one server that decodes information from the incoming wireless emergency signal including a location of the incoming wireless emergency signal;
at least one server that selects an appropriate public emergency call response center based upon the location of the incoming wireless emergency signal;
at least one server that converts the incoming wireless emergency signal into at least one audio file in a speaking language of the selected public emergency call response center; and
wherein the at least one audio file is relayed to the selected public emergency call response center over a telecommunications channel.
4 Assignments
0 Petitions
Accused Products
Abstract
A hybrid emergency call system that includes a single, third party entity for receiving voice and data signals from a remote location, such as a motor vehicle, deciphering information from the signals, such as the location of the originator of the signals and the nature of the emergency, and based upon at least the location of the originator of the signals, selecting the most appropriate answering unit of the public emergency service such that the deciphered information can be relayed to the public emergency services unit in the preferred form and language of the public emergency services unit using telecommunications and web-interface tools. Subsequently, direct telephonic communication may be established between the motorist and the public emergency services unit.
18 Citations
20 Claims
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1. A hybrid emergency call system, comprising:
a third party service center for receiving an incoming wireless emergency signal from a remote location, the third party service center comprising; at least one server that decodes information from the incoming wireless emergency signal including a location of the incoming wireless emergency signal; at least one server that selects an appropriate public emergency call response center based upon the location of the incoming wireless emergency signal; at least one server that converts the incoming wireless emergency signal into at least one audio file in a speaking language of the selected public emergency call response center; and wherein the at least one audio file is relayed to the selected public emergency call response center over a telecommunications channel. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A method for providing a hybrid emergency call system, comprising:
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receiving at a third party service center an incoming wireless emergency signal from a remote location; selecting an appropriate public emergency call response center based upon a location of the incoming wireless emergency signal; converting the incoming wireless emergency signal into at least one audio file in a speaking language of the selected public emergency call response center; and relaying the at least one audio file to the selected public emergency call response center over a telecommunications channel. - View Dependent Claims (17, 18, 19, 20)
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Specification