METHOD AND SYSTEM FOR ENROLLING A CUSTOMER IN A LOYALTY CAMPAIGN WITH A SHAREABLE BENEFIT

• US 20130041745A1
• Filed: 10/17/2012
• Published: 02/14/2013
• Est. Priority Date: 12/23/2010
• Status: Abandoned Application

• Current Assignee: Apriva, LLC (APPSware Holdings, Inc.)
• Original Assignee: Apriva, LLC (APPSware Holdings, Inc.)
• Inventors: Coppinger, Paul D.
• Application Number:
  US13/654,211
• Publication Number:
  US 20130041745A1
• Time in Patent Office: Days
• US Class Current: 705/14.36
• CPC Class Codes: G06Q 30/0236 Incentive or reward received by requiring registration or ID from user
• CPC Class Codes: G06Q 30/0239 Online discounts or incentives

Abstract

A loyalty gateway (130) determines a mobile device identifier of a customer based on transaction information obtained from a point of sale device (120) and searches a database (135) to determine whether the mobile device identifier is associated in the database (135) with multiple transaction instrument identifiers. If so, the loyalty gateway (130) selects one of the multiple transaction account identifiers by applying a predefined rule and applies a transaction instrument (115) corresponding to the selected transaction account identifier in payment for the transaction and provides to the customer associated with the mobile device identifier a loyalty benefit such as a free item, a discount on a purchase, or loyalty points applicable to a purchase. The predefined rule may be based on, for example, a purchase amount, purchase date, product identifier or merchant identifier.

Claims

1. A method for enrolling a customer, during a transaction occurring at a point of sale, into a loyalty campaign providing a shareable loyalty benefit, the method performed by a computer system and comprising the steps of:

obtaining, from a point of sale device, transaction information including a transaction account identifier corresponding to a transaction instrument of the customer;

searching a database for the transaction account identifier;

obtaining, upon determining the transaction account identifier is not located in the database, a mobile device identifier corresponding to a mobile device of the customer;

associating the transaction account identifier with the mobile device identifier; and

providing to the customer associated with the mobile device identifier a loyalty benefit which the customer may either redeem or provide to a second customer.

2. The method of claim 1 wherein the step of providing a loyalty benefit comprises providing at least one of a free item, a discount on a purchase, and loyalty points applicable to a purchase.

3. The method of claim 1 wherein the step of providing a loyalty benefit comprises providing an electronic coupon that may be forwarded to the second customer via Short Message Service.

4. The method of claim 1 wherein the step of providing a loyalty benefit comprises providing a benefit which, when forwarded to the second customer, enables the second customer to enroll in the loyalty campaign.

5. The method of claim 1 wherein the step of providing a loyalty benefit comprises providing a benefit which, when forwarded to the second customer, enables the second customer to install a wallet application on a mobile device of the second customer.

12. The method of claim 1 wherein the step of providing a loyalty benefit comprises providing at least one of a free item, a discount on a purchase, and loyalty points applicable to a purchase.

6. A computer implemented system providing a shareable loyalty benefit to a customer enrolled in a loyalty campaign during a transaction at a point of sale, the system comprising:

input means for obtaining, from a point of sale device, transaction information including a transaction account identifier corresponding to a transaction instrument of the customer;

computing means for searching a database for the transaction account identifier;

the input means obtaining, upon determining the transaction account identifier is not located in the database, a mobile device identifier corresponding to a mobile device of the customer;

the computing means associating the transaction account identifier with the mobile device identifier; and

output means for providing to the customer associated with the mobile device identifier a loyalty benefit which the customer may either redeem or provide to a second customer.

7. The system of claim 6 wherein the output means comprises means for providing at least one of a free item, a discount on a purchase, and loyalty points applicable to a purchase.

8. The system of claim 6 wherein the output means comprises means for providing an electronic coupon that may be forwarded to the second customer via Short Message Service.

9. The system of claim 6 wherein the output means comprises means for providing a benefit which, when forwarded to the second customer, enables the second customer to enroll in the loyalty campaign.

10. The system of claim 6 wherein the output means comprises means for providing a benefit which, when forwarded to the second customer, enables the second customer to install a wallet application on a mobile device of the second customer.

11. A method for enrolling a customer, during a transaction occurring at a point of sale, into a loyalty campaign providing a shareable loyalty benefit, the method performed by a computer system and comprising the steps of:

obtaining, from a point of sale device, a mobile device identifier corresponding to a mobile device of the customer;

obtaining, from the point of sale device, transaction information including a transaction account identifier corresponding to a transaction instrument of the customer;

searching a database for the mobile device identifier;

storing the mobile device identifier in the database upon determining that the mobile device identifier is not previously stored in the database;

storing the transaction account identifier in the database in association with the mobile device identifier; and

providing to the customer associated with the mobile device identifier a loyalty benefit which the customer may either redeem or provide to a second customer.

13. The method of claim 11 wherein the step of providing a loyalty benefit comprises providing an electronic coupon that may be forwarded to the second customer via Short Message Service.

14. The method of claim 11 wherein the step of providing a loyalty benefit comprises providing a benefit which, when forwarded to the second customer, enables the second customer to enroll in the loyalty campaign.

15. The method of claim 11 wherein the step of providing a loyalty benefit comprises providing a benefit which, when forwarded to the second customer, enables the second customer to install a wallet application on a mobile device of the second customer.

16. A computer implemented system providing a shareable loyalty benefit to a customer enrolled in a loyalty campaign during a transaction at a point of sale, the system comprising:

input means for obtaining, from a point of sale device, a mobile device identifier corresponding to a mobile device of the customer and for obtaining, from the point of sale device, transaction information including a transaction account identifier corresponding to a transaction instrument of the customer;

computing means for searching a database for the mobile device identifier, for storing the mobile device identifier in the database upon determining that the mobile device identifier is not previously stored in the database, and for storing the transaction account identifier in the database in association with the mobile device identifier; and

output means for providing to the customer associated with the mobile device identifier a loyalty benefit which the customer may either redeem or provide to a second customer.

17. The system of claim 16 wherein the output means comprises means for providing at least one of a free item, a discount on a purchase, and loyalty points applicable to a purchase.

18. The system of claim 16 wherein the output means comprises means for providing an electronic coupon that may be forwarded to the second customer via Short Message Service.

19. The system of claim 16 wherein the output means comprises means for providing a benefit which, when forwarded to the second customer, enables the second customer to enroll in the loyalty campaign.

20. The system of claim 16 wherein the output means comprises means for providing a benefit which, when forwarded to the second customer, enables the second customer to install a wallet application on a mobile device of the second customer.