VARYING OFFERS BASED ON PROXIMITY TO CUSTOMER'S CURRENT LOCATION

• US 20130046589A1
• Filed: 08/19/2011
• Published: 02/21/2013
• Est. Priority Date: 08/19/2011
• Status: Abandoned Application

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Grigg, David M., Calman, Matthew A., Bose, Raja, Ross, Erik Stephen
• Application Number:
  US13/213,792
• Publication Number:
  US 20130046589A1
• Time in Patent Office: Days
• US Class Current: 705/14.1
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

Embodiments of the invention are directed to methods, systems, apparatus and computer program products are described herein for communicating offers to customers based in part on the distance from the customer to the merchant'"'"'s location after receiving an indication of a point of transaction event by receiving an indication of a point-of-transaction event, collecting positioning information related to the customer, determining the distance between the customer and the merchant, correlating the distance between the customer and the merchant to offers to entice the customer to travel to the merchant'"'"'s location and communicating the offers to the customer.

Claims

1. A method for communicating offers for goods and services comprising:

receiving an indication of a transaction event involving a customer;

collecting a first set of data, wherein said first set of data comprises information related to the customer'"'"'s location;

determining a distance between the customer and a merchant, based in part on the first set of data;

correlating the distance between the customer and a merchant to offers, wherein the offers are intended to entice the customer to travel to the merchant'"'"'s location; and

communicating the offers to the customer.

2. The method of claim 1, further comprising:

collecting a second set of data, wherein said second set of data comprises information about the customer; and

choosing one or more offers to communicate to the customer based in part on the second set of data.

3. The method of claim 1, wherein the first set of data is collected from at least one of global positioning data, mobile device data, social networking data or search data.

4. The method of claim 2, wherein the second set of data is collected from at least one of transaction data, biographical data, social network data or publicly available data.

5. The method of claim 1, wherein the indication of a transaction event includes information regarding the transaction

9. The method of claim 1, wherein the first set of customer data includes the indication of a transaction event.

10. The method of claim 2, wherein choosing one or more offers to communicate to the customer is based in part on the indication of a transaction event.

11. The method of claim 1, wherein the offers are selected from discounts for goods or services offered by the merchant, discounts for goods or services offered by other merchants, access to goods or services otherwise unavailable to the customer, reductions in fees

12. The method of claim 1, further comprising the steps of:

receiving information from the customer relative to the customer'"'"'s location;

adjusting the determined distance between the customer and the merchant, based in part on the information received from the customer;

communicating alternative offers to the customer.

13. The method of claim 1, further comprising the steps of:

receiving information from the customer relative to the communicated offers;

identifying alternate offers to entice the customer to travel to the merchant'"'"'s location, based in part on the information from the customer;

communicating alternative offers to the customer.

6. The method of claim 6, wherein the information regarding the transaction comprises the time the transaction occurred.

7. The method of claim 6, wherein the information regarding the transaction comprises the location where the transaction occurred.

8. The method of claim 6, wherein the information regarding the transaction comprises item level information about what was purchased.

14. An apparatus comprising:

a computing platform comprising a memory and at least one processor operatively connected with the memory, wherein the processor is configured to;

receive an indication of a transaction event involving a customer;

collect a first set of data, wherein said first set of data comprises information related to the customer'"'"'s location;

determining a distance between the customer and a merchant, based in part on the first set of data;

correlating the distance between the customer and a merchant to offers, wherein the offers are intended to entice the customer to travel to the merchant'"'"'s location; and

communicate the offers to the customer.

15. The apparatus of claim 14, wherein the processor is further configured to:

collect a second set of data, wherein the second set of data comprises information about the customer; and

choose one or more offers to communicate to the customer based in part on the second set of data.

16. The apparatus of claim 14, wherein the first set of data is collected from at least one of global positioning data, mobile device data, social network data or search data.

17. The apparatus of claim 15, wherein the second set of data is collected from at least one of transaction data, biographical data, social network data or publicly available data.

18. The apparatus of claim 14, wherein the indication of a transaction event includes information regarding the transaction.

19. The apparatus of claim 18, wherein the information regarding the transaction comprises the time the transaction occurred.

20. The apparatus of claim 18, wherein the information regarding the transaction comprises the location where the transaction occurred.

21. The apparatus of claim 18, where the information regarding the transaction comprises item level information about what was purchased.

22. The apparatus of claim 14, wherein the first set of customer data includes the indication of a transaction event.

23. The apparatus of claim 15, wherein the processor is configured to choose one or more offers to communicate to the customer is based in part on the indication of a transaction event.

24. The apparatus of claim 14, wherein the offers are selected from discounts for goods or services offered by the merchant, discounts for goods or services offered by other merchants, access to goods or services otherwise unavailable to the customer, reductions in fees

25. The apparatus of claim 14, wherein the processor is further configured to:

receive information from the customer relative to the customer'"'"'s location;

adjust the determined distance between the customer and the merchant, based in part on the information received from the customer; and

communicate alternative offers to the customer.

26. The apparatus of claim 14, wherein the processor is further configured to:

receive information from the customer relative to the communicated offers;

identify alternate offers to entice the customer to travel to the merchant'"'"'s location, based in part on the information received from the customer;

communicate alternative offers to the customer.

27. A computer program product comprising a non-transitory computer-readable medium having computer-executable code stored thereon, the computer-executable code comprising:

a first code portion configured to receive an indication of a transaction event involving a customer;

a second code portion configured to collect a first set of data, wherein said first set of data comprises information related to the customer'"'"'s location;

a third code portion configured to determine a distance between the customer and a merchant, based in part on the first set of data;

a fourth code portion configured to correlate the distance between the customer and a merchant to offers, wherein the offers are intended to entice the customer to travel to the merchant'"'"'s location; and

a fifth code portion configured to communicate the offers to the customer.

28. The computer program product of claim 27, further comprising:

a code portion configured to collect a second set of data, wherein said second set of data comprises information about the customer; and

a code portion configured to choose one or more offers to communicate to the customer based in part on the second set of data.

29. The computer program product of claim 27, wherein the first set of data is collected from at least one of global positioning data, mobile device data, social networking data or search data.

30. The computer program product of claim 28, wherein the second set of data is collected from at least one of transaction data, biographical data, social network data or publicly available data.

31. The computer program product of claim 27, wherein the indication of a transaction event includes information regarding the transaction.

32. The computer program product of claim 31, wherein the information regarding the transaction comprises the time the transaction occurred.

33. The computer program product of claim 31, wherein the information regarding the transaction comprises the location where the transaction occurred.

34. The computer program product of claim 31, wherein the information regarding the transaction comprises item level information about what was purchased.

35. The computer program product of claim 27, wherein the first set of customer data includes the indication of a transaction event.

36. The computer program product of claim 28, wherein the code portion configured to choose one or more offers to communicate to the customer choose in part based on the indication of a transaction event.

37. The computer program product of claim 27, wherein the offers are selected from discounts for goods or services offered by the merchant, discounts for goods or services offered by other merchants, access to goods or services otherwise unavailable to the customer, reductions in fees

38. The computer program product of claim 27, further comprising:

a code portion configured to receive information from the customer relative to the customer'"'"'s location, adjust the determined distance between the customer and the merchant based in part on the information received from the customer and communicate alternative offers to the customer.

39. The computer program product of claim 27, further comprising:

a code portion configured to receive information from the customer relative to the communicated offers, identify alternate offers to entice the customer to travel to the merchant'"'"'s location, based in part on the information received from the customer, and communicate alternative offers to the customer.