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AUTOMATED SERVICE SOLUTION DELIVERY

  • US 20130047148A1
  • Filed: 08/18/2011
  • Published: 02/21/2013
  • Est. Priority Date: 08/18/2011
  • Status: Active Grant
First Claim
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1. A method, comprising:

  • hosting, at a software update server, a plurality of software update uniform resource locators (URLs) that each reference software support information related to one of a plurality of initial logical components of a deployed software package, where the plurality of initial logical components represent problem reporting domains of the deployed software package;

    detecting a request, initiated by a selection at a computing device of one of the software update URLs, for the software support information referenced by the selected software update URL for the one of the plurality of initial logical components of the software package; and

    downloading the software support information referenced by the selected software update URL for the one of the plurality of initial logical components.

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