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VEHICLE DEALERSHIP CUSTOMER SERVICE AND RETENTION UTILITY

  • US 20130054287A1
  • Filed: 08/30/2011
  • Published: 02/28/2013
  • Est. Priority Date: 08/30/2011
  • Status: Abandoned Application
First Claim
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1. A method for providing dealership services to customers of a dealership, comprising:

  • receiving, at a computing device, log-in information corresponding to a customer of the dealership;

    estimating, at the computing device, a distance traveled corresponding to a vehicle associated with the customer according to a database at the dealership utility system;

    determining, at the computing device, a next service due time based on the estimated distance traveled;

    notifying, from the computing device, the customer at a predetermined time prior to the determined next service due time of when the vehicle is due for a service; and

    receiving, at the computing device, an input from the customer corresponding to scheduling of a service appointment in response to the notification.

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