METHOD AND SYSTEM FOR CREATING ELECTRONIC BUSINESS REFERRALS WITH CLOUD COMPUTING

• US 20130060591A1
• Filed: 09/01/2011
• Published: 03/07/2013
• Est. Priority Date: 09/01/2011
• Status: Active Grant

• Current Assignee: Dennis Meegan
• Original Assignee: Dennis Meegan
• Inventors: Meegan, Dennis
• Granted Patent: US 8,533,015 B2
• Time in Patent Office: Days
• US Class Current: 705/7.19
• CPC Class Codes: G06Q 30/0214 Referral reward systems
• CPC Class Codes: G06Q 50/01 Social networking

Abstract

A method and system for creating electronic business referrals with cloud computing. Existing clients, customers or patient of a provider of professional services request a unique referral identifier tracking code (e.g., a unique QR code, etc.). The unique referral identifier tracking code is used by others as an automatic referral method to automatically schedule and appointment at a provider of the professional services, automatically record a referral discount for fee charged by the provider of the professional services and automatically record a referral credit for the existing client, customer or patient at provider of the professional services. The automatic referral method is completed with an electronic referral application in a cloud computing application when the unique referral identifier tracking code is received anywhere on a cloud computing network using less bandwidth and less processing cycles via the cloud communications network than via a non-cloud communications network.

Claims

1. A method for creating an electronic referral system with a cloud communications network, comprising:

receiving securely a request message including a plurality of electronic information from an application on a first target network device with one or more processors to create an referral entity on an electronic referral application in a cloud computing application on a server network device with one or more processors via a cloud communications network comprising a public communication network, and one or more private, community networks and hybrid networks, wherein a user of the first target network device is an existing customer, client or patient of a provider of professional services;

creating a unique referral identifier tracking code on the electronic referral application in the cloud computing application on the server network device using the plurality of electronic information from the request message;

creating an electronic referral entity the electronic referral application in the cloud computing application on the server network device;

sending securely the created electronic referral entity from the electronic referral application in the cloud computing application on the server network device back to the application on the first target network device via the cloud computing network;

generating automatically from the electronic referral application in the cloud computing application on the server network device on a printing device with one or more processors a plurality of non-electronic referral entities including the created unique electronic referral identifier for the first target network device;

providing automatically the created electronic referral entity from the first target network device to a plurality of other target network devices each with one or more processors via the cloud computing network, the other target network devices including a pre-determined association with the first target network device;

making the generated plurality of non-electronic referral entities available to other entities associated with the first target network device; and

allowing the created unique referral identifier tracking code from the created electronic referral entity and the plurality of non-electronic referral entities to be used by another target network device with one or more processors to automatically schedule an appointment at a provider of professional services and automatically record a referral discount for fee charged by the provider of the professional services and automatically record a referral credit for the first target network device at provider of the professional services from the electronic referral application in the cloud computing application on the server network device when received via anywhere on the cloud computing network using less bandwidth and less processing cycles via the cloud communications network than via a non-cloud communications network.

3. The method of claim 1 wherein the created unique referral identifier tracking code included includes a unique QR bar code.

4. The method of claim 3 wherein the created non-electronic referral entity includes a paper or plastic non-electronic referral entity.

5. The method of claim 1 wherein secure sending and receiving steps include using a Wireless Encryption Protocol (WEP), Wireless-Wi-Fi Protected Access (WPA), Robust Security Network (RSN), Advanced Encryption Standard (AES), Data Encryption Standard (DES), Triple Data Encryption Standard (3DES), Secure Hash Algorithm (SHA), Message Digest-5 (MD-5), Electronic Code Book (ECB), Diffie and Hellman (DH), HyperText Transport Protocol Secure, (HTTP5), Secure Sockets Layer (SSL), or a Transport Layer Security (TLS) security method.

6. The method of claim 1 wherein the server network device includes a wireless networking interface for sending and receiving electronic information and messages comprising a Worldwide Interoperability for Microwave Access (WiMax) wireless networking interface with 4^th generation (4G) wireless speeds for communicating with the cloud communications network.

7. The method of claim 1 wherein the cloud communications network includes a cloud electronic referral service for the electronic referral service application, a cloud computing platform for the electronic referral service and a cloud computing infrastructure for the electronic referral service.

8. The method of claim 1 wherein the cloud communications network includes on-demand electronic referral services, broadband network access, resource pooling, rapid elasticity and measured network services for electronic referral services.

9. The method of claim 1 wherein the step of providing automatically the created electronic referral entity includes providing automatically the created electronic referral entity to one or more social networking sites.

10. The method of claim 1 wherein the application on the first target network device includes smart application for a smart phone or a tablet computer.

11. The method of claim 1 further comprising providing automatically the created electronic referral entity from the first target network device to a plurality of other servers network devices each with one or more processors via the cloud computing network.

12. The method of claim 11 wherein the created referral entity is displayed on a plurality of web-sites on the plurality of server network devices.

13. The method of claim 1 wherein the step of providing automatically the created electronic referral entity from the first target network device includes providing the created electronic referral entity from the first target network device in an electronic mail message, a text message or an instant message.

14. The method of claim 1 further comprising:

receiving securely a second request message from a second target network device with one or more processors on the electronic referral application in the cloud computing application on the server network device via the cloud communications network, wherein the second request message includes referral electronic information obtained from the unique electronic referral identifier code created for the first target network device;

sending securely and automatically from the electronic referral application in the cloud computing application on the server network device via the cloud communications network an electronic appointment information form to collect electronic appointment information from the second target network device to automatically schedule an appointment for the provider of professional services;

receiving securely on the electronic referral application in the cloud computing application on the server network device via the cloud communications network a completed electronic appointment information form from the second target network device;

automatically scheduling an appointment at the provider of the professional services on the electronic referral application in the cloud computing application on the server network device via the cloud communications network with the received completed electronic appointment information form;

automatically recording with the electronic referral application in the cloud computing application on the server network device a referral discount for the appointment scheduled for the second target network device, wherein the referral discount was included in the referral electronic information obtained from the unique electronic referral identifier code created for the first target network device received in the second request message; and

automatically recording with the electronic referral application in the cloud computing application on the server network device a referral credit for the appointment scheduled for the second target network device, wherein the referral credit was included in the referral electronic information obtained from the unique electronic referral identifier code created for the first target network device received in the second request message.

15. The method of claim 14 further comprising:

automatically generating a gift card or gift certificate or pre-paid debit card for an amount of the referral credit with the electronic referral application in the cloud computing application on the server network device.

16. The method of claim 1 further comprising:

automatically recording with the electronic referral application in the cloud computing application in a database associated with the server network device all referral credits for all appointment scheduled from all unique electronic referral identifier codes created for all target network devices;

creating automatically a ranked list of referral credits for the target network devices with the electronic referral application in the cloud computing application on the server network device; and

providing automatically additional referral credits to a pre-determined number of target network devices in the ranked list of referral credits with the electronic referral application in the cloud computing application on the server network device.

17. The method of claim 16 further comprising:

increasing automatically an amount of a referral credit for each additional referral credit recorded for a target network device.

18. The method of claim 16 further comprising:

automatically generating a gift card or gift certificate or pre-paid debit card for an amount of the additional referral credits with the electronic referral application in the cloud computing application on the server network device.

19. The method of claim 1 wherein the professional services include medical services, dental services, legal services, accounting services, construction services and repair services.

2. A non-transitory computer readable medium having stored therein a plurality of instructions for causing one or more processors on or more network devices to execute the steps of:

receiving securely a request message including a plurality of electronic information from an application on a first target network device with one or more processors to create an referral entity on an electronic referral application in a cloud computing application on a server network device with one or more processors via a cloud communications network comprising a public communication network, and one or more private, community networks and hybrid networks, wherein a user of the first target network device is an existing customer, client or patient of a provider of professional services;

creating a unique referral identifier tracking code on the electronic referral application in the cloud computing application on the server network device using the plurality of electronic information from the request message;

creating an electronic referral entity the electronic referral application in the cloud computing application on the server network device;

sending securely the created electronic referral entity from the electronic referral application in the cloud computing application on the server network device back to the application on the first target network device via the cloud computing network;

generating automatically from the electronic referral application in the cloud computing application on the server network device on a printing device with one or more processors a plurality of non-electronic referral entities including the created unique electronic referral identifier for the first target network device;

providing automatically the created electronic referral entity from the first target network device to a plurality of other target network devices each with one or more processors via the cloud computing network, the other target network devices including a pre-determined association with the first target network device;

making the generated plurality of non-electronic referral entities available to other entities associated with the first target network device; and

allowing the created unique referral identifier tracking code from the created electronic referral entity and the plurality of non-electronic referral entities to be used by another target network device with one or more processors to automatically schedule an appointment at a provider of professional services and automatically record a referral discount for fee charged by the provider of the professional services and automatically record a referral credit for the first target network device at provider of the professional services from the electronic referral application in the cloud computing application on the server network device when received via anywhere on the cloud computing network using less bandwidth and less processing cycles via the cloud communications network than via a non-cloud communications network.

20. A system for creating an electronic referral system with a cloud communications network, comprising in combination:

for receiving securely a request message including a plurality of electronic information from an application on a first target network device with one or more processors to create an referral entity on an electronic referral application in a cloud computing application on a server network device with one or more processors via a cloud communications network comprising a public communication network, and one or more private, community networks and hybrid networks, wherein a user of the first target network device is an existing customer, client or patient of a provider of professional services;

for creating a unique referral identifier tracking code on the electronic referral application in the cloud computing application on the server network device using the plurality of electronic information from the request message;

for creating an electronic referral entity the electronic referral application in the cloud computing application on the server network device;

for sending securely the created electronic referral entity from the electronic referral application in the cloud computing application on the server network device back to the application on the first target network device via the cloud computing network;

for generating automatically from the electronic referral application in the cloud computing application on the server network device on a printing device with one or more processors a plurality of non-electronic referral entities including the created unique electronic referral identifier for the first target network device;

for providing automatically the created electronic referral entity from the first target network device to a plurality of other target network devices each with one or more processors via the cloud computing network, the other target network devices including a pre-determined association with the first target network device;

for making the generated plurality of non-electronic referral entities available to other entities associated with the first target network device;

for allowing the created unique referral identifier tracking code from the created electronic referral entity and the plurality of non-electronic referral entities to be used by another target network device with one or more processors to automatically schedule an appointment at a provider of professional services and automatically record a referral discount for fee charged by the provider of the professional services and automatically record a referral credit for the first target network device at provider of the professional services from the electronic referral application in the cloud computing application on the server network device when received via anywhere on the cloud computing network using less bandwidth and less processing cycles via the cloud communications network than via a non-cloud communications network;

for receiving securely a second request message from a second target network device with one or more processors on the electronic referral application in the cloud computing application on the server network device via the cloud communications network, wherein the second request message includes referral electronic information obtained from the unique electronic referral identifier code created for the first target network device;

for sending securely and automatically from the electronic referral application in the cloud computing application on the server network device via the cloud communications network an electronic appointment information form to collect electronic appointment information from the second target network device to automatically schedule an appointment for the provider of professional services;

for receiving securely on the electronic referral application in the cloud computing application on the server network device via the cloud communications network a completed electronic appointment information form from the second target network device;

for automatically scheduling an appointment at the provider of the professional services on the electronic referral application in the cloud computing application on the server network device via the cloud communications network with the received completed electronic appointment information form;

for automatically recording with the electronic referral application in the cloud computing application on the server network device a referral discount for the appointment scheduled for the second target network device, wherein the referral discount was included in the referral electronic information obtained from the unique electronic referral identifier code created for the first target network device received in the second request message;

for automatically recording with the electronic referral application in the cloud computing application on the server network device a referral credit for the appointment scheduled for the second target network device, wherein the referral credit was included in the referral electronic information obtained from the unique electronic referral identifier code created for the first target network device received in the second request message;

for automatically recording with the electronic referral application in the cloud computing application in a database associated with the server network device all referral credits for all appointment scheduled from all unique electronic referral identifier codes created for all target network devices;

for creating automatically a ranked list of referral credits for the target network devices; and

providing automatically additional referral credits to a pre-determined number of target network devices in the ranked list of referral credits.