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SITUATIONAL RECOMMENDATIONS IN HETEROGENOUS SYSTEM ENVIRONMENT

  • US 20130067496A1
  • Filed: 09/13/2011
  • Published: 03/14/2013
  • Est. Priority Date: 09/13/2011
  • Status: Active Grant
First Claim
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1. A computer implemented method to generate a recommendation in a heterogeneous computer system environment, the method comprising:

  • receiving an event, wherein said event represents an interaction between an agent and a first resource from a plurality of resources available at said heterogeneous computer system environment;

    based on said event, determining at least one impacted situation from a plurality of situations;

    based on said event, the computer determining at least one operator from a plurality of operators to apply on to said at least one impacted situation;

    the computer updating said at least one impacted situation by applying said at least one operator on to said at least one impacted situation;

    based on said updated situation, generating said recommendation of a second resource from said plurality of resources by a recommender system of the computer system environment.

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