Multidimensional Barcodes For Information Handling System Service Information
First Claim
1. A system to aid service of an information handling system, the system comprising:
- a service label presented at the information handling system and having a two-dimensional barcode, the two dimensional barcode having a service identifier;
a portable information handling system having a processor, a camera and a barcode application interfaced with the camera, the camera operable to take an image of the two-dimensional barcode, the processor running the barcode application, the barcode application operable to analyze the image to retrieve the service identifier;
a service application interfaced with the barcode application and operable to apply the service identifier to retrieve service information that provides service for the information handling system.
18 Assignments
0 Petitions
Accused Products
Abstract
Multi-dimensional barcodes at a product include service identifiers for the product so that an end user with a portable information handling system captures an image of the multi-dimensional barcode and extracts the service identifiers to obtain service information from a service network location. For example, a service identifier embeds a URL that links to a video demonstrating how to assemble the product. As another example, a service identifier links to a service network location and includes a unique identifier so that an end user retrieves warranty or purchase information for the product.
54 Citations
20 Claims
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1. A system to aid service of an information handling system, the system comprising:
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a service label presented at the information handling system and having a two-dimensional barcode, the two dimensional barcode having a service identifier; a portable information handling system having a processor, a camera and a barcode application interfaced with the camera, the camera operable to take an image of the two-dimensional barcode, the processor running the barcode application, the barcode application operable to analyze the image to retrieve the service identifier; a service application interfaced with the barcode application and operable to apply the service identifier to retrieve service information that provides service for the information handling system. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method to aid service of an information handling system, the method comprising:
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capturing an image of at least a portion of an information handling system with a camera integrated in a portable information handling system; analyzing the image with the portable information handling system to determine identity information of the information handling system; sending the identity information of the information handling system from the portable information handling system through a network to a service network location; responding to the identity information at the service network location by sending service information for the information handling system to the portable information handling system; and presenting the service information with the portable information handling system. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17)
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18. A portable information handling system comprising:
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a processor; a network interface; a camera operable to take an image of an information handling system having a service identifier; a service application executing on the processor and operable to apply the service identifier to retrieve service information through the network interface that provides service for the information handling system. - View Dependent Claims (19, 20)
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Specification