METHODS AND SYSTEMS FOR COMPILING COMMUNICATION FRAGMENTS AND CREATING EFFECTIVE COMMUNICATION

• US 20130073277A1
• Filed: 09/21/2011
• Published: 03/21/2013
• Est. Priority Date: 09/21/2011
• Status: Abandoned Application

• Current Assignee: PKET, LLC
• Original Assignee: PKET, LLC
• Inventors: Mills, Heather
• Application Number:
  US13/239,055
• Publication Number:
  US 20130073277A1
• Time in Patent Office: Days
• US Class Current: 704/9
• CPC Class Codes: G06F 40/131 Fragmentation of text files, e.g. creating reusable text-blocks; Linking to fragments, e.g. using XInclude; Namespaces

Abstract

Methods and systems compiles communication fragments based on user chosen variables to create a communication. The communication, can be immediately displayed to the user for approval, may be manipulated real-time by selecting amongst a collection of variables to arrive at the final communication. An exemplary system gathers personal information and profile information from users of the communication service. This information is used when compiling a communication to allow for more customized and personalized communications. Information is used by an empirical database to gain intelligence on which communication has the highest likelihood of satisfying a receiver for a particular communication type. These communications, with the highest likelihood of success, are recommended by the communication service to potential senders of communication.

Claims

1. A method performed by a computer-based device, the method comprising:

receiving receiver information based on a user selection;

receiving at least one identifier based on a user selection from a group of indentifiers;

identifying a communication structure based on the received at least one identifier;

forming a communication based on the identified communication structure, the received identifier and the receiver information; and

outputting the formed communication.

2. The method of claim 1, wherein the communication structure identifies at least two of at least one group of opening sentences, at least one group of facts sentence fragments, and at least one group of praise sentence fragments.

3. The method of claim 2, further comprising:

receiving a performance rating value between a scale having limits of good and outstanding based on at least one of a user selection or information associated with the identified receiver,

wherein identifying the communication structure is further based on the received performance rating value.

4. The method of claim 3, wherein forming the communication further comprises:

selecting one of the at least one group of opening sentences identified in the communication structure based on the received performance rating and the identifier, wherein each group of the group of opening sentences comprises at least one complete sentence; and

selecting at least one sentence from the identified group of opening sentences based on the received performance value.

5. The method of claim 2, wherein the communication structure further identifies at least one second group of praise sentence fragments.

6. The method of claim 5, wherein the communication structure further identifies at least one quote.

7. The method of claim 6, further comprising:

receiving a length value based on at least one of a user selection or length information associated with the identified receiver,

wherein each group of the group of facts sentence fragments comprises a plurality of facts sentence fragments,

wherein each group of the first group of praise sentence fragments comprises a plurality of praise sentence fragments,

wherein forming the communication further comprises;

selecting at least two facts sentence fragments from the identified group of facts sentence fragments based on the received length value; and

selecting at least two praise sentence fragments from the identified group of praise sentence fragments based on the received length value,

wherein the selected at least two praise sentence fragments identifies one of a plurality of thank you groups.

8. The method of claim 7, wherein forming the communication further comprises:

receiving a job level value based on at least one of a user selection or information associated with the identified receiver, the value is based on a job level of the receiver relative to the user; and

selecting at least two praise sentence fragments from the identified second group of praise sentence fragments based on the received length value and the received job level value,

wherein the selected at least two praise sentence fragments identifies one of a plurality of adverb groups.

9. The method of claim 7, further comprising:

receiving an intellectual value between a scale having limits of casual and business based on at least one of a user selection or information associated with the identified receiver,

wherein selecting facts sentence fragments from the identified group of facts sentence fragments is further based on the received intellectual value.

10. The method of claim 7, further comprising:

receiving a first value within a range between whether the communication is intended for an individual or a team based on at least one of a user selection or information associated with the identified receiver;

receiving a second value based on at least one of a user selection or information associated with the identified receiver, the second value corresponding to the receiver'"'"'s role associated with an issue associated with the received identifier;

receiving a third value based on at least one of a user selection or information associated with the identified receiver, the third value is based on a job level of the receiver relative to the user; and

receiving a fourth value between a scale having limits of casual and business based on at least one of a user selection or information associated with the identified receiver,

wherein selecting the at least two praise sentence fragments from the selected first group of praise sentence fragments is further based on at least one of the received first, second, third and fourth values.

11. The method of claim 10, further comprising:

receiving an emotional value corresponding to an emotional scale based on at least one of a user selection or information associated with the identified receiver,

wherein the identified group of the thank you fragments comprises thank you sentence fragments,

wherein forming comprises selecting at least one thank you sentence fragment from the identified group of thank you sentence fragments based on the received emotional value and the first value.

12. The method of claim 11, wherein the identifiers comprise:

identifiers associated with an area of workplace; and

identifiers associated with specifics about the receiver.

13. The method of claim 8, further comprising:

receiving an intellectual value between a scale having limits of casual and business based on at least one of a user selection or information associated with the identified receiver; and

receiving a performance rating value between a scale having limits of good and outstanding based on at least one of a user selection or information associated with the identified receiver,

wherein forming comprises selecting at least one adverb from the identified group of adverbs based on the received intellectual and performance rating value.

14. A system comprising:

a user interface device configured to receive a user selection of at least one identifier from a group of indentifiers and receive a user selection of a receiving user;

a memory device configured to store information associated with a plurality of users;

an output device; and

a processing device in data communication with the user interface device and the output device, the processing device configured to;

identify a communication structure based on the selection of the at least one identifier; and

form a communication based on the identified communication structure, the received identifier and stored information associated with the selected receiving user,

wherein the output device is configured to output the formed communication.

15. The system of claim 14, wherein the communication structure identifies at least two of at least one group of opening sentences, at least one group of facts sentence fragments, and at least one group of praise sentence fragments.

16. The system of claim 15, wherein the processing device is configured to receive a performance rating value between a scale having limits of good and outstanding based on at least one of a user selection received at the user interface device or stored information associated with the identified receiver,

wherein the processing device identifies the communication structure further based on the received performance rating value.

17. The system of claim 16, wherein the processing device forms the communication by:

selecting one of the at least one group of opening sentences identified in the communication structure based on the received performance rating and the identifier, wherein each group of the group of opening sentences comprises at least one complete sentence; and

selecting at least one sentence from the identified group of opening sentences based on the received performance value.

18. The system of claim 15, wherein the communication structure further identifies at least one second group of praise sentence fragments.

19. The system of claim 18, wherein the communication structure further identifies at least one quote.

20. The system of claim 19, wherein the processing device is configured to receive a length value based on at least one of a user selection using the user interface or information associated with the selected receiving user stored in the memory device,

wherein each group of the group of facts sentence fragments comprises a plurality of facts sentence fragments,

wherein each group of the first group of praise sentence fragments comprises a plurality of praise sentence fragments,

wherein the processing device forms the communication by:

selecting at least two facts sentence fragments from the identified group of facts sentence fragments based on the received length value; and

selecting at least two praise sentence fragments from the identified group of praise sentence fragments based on the received length value,

wherein the selected at least two praise sentence fragments identifies one of a plurality of thank you groups.

21. The system of claim 20, wherein the processing device is configured to:

receive a job level value based on at least one of a user selection using the user interface or information associated with the selected receiving user stored in the memory device; and

form the communication by selecting at least two praise sentence fragments from the identified second group of praise sentence fragments based on at least one of the received length value or the stored length value information and at least one of the received job level value or the stored job level value information,

wherein the selected at least two praise sentence fragments identifies one of a plurality of adverb groups.

22. The system of claim 20, wherein the processing device is configured to:

receive a intellectual value between a scale having limits of casual and business based on at least one of a user selection using the user interface or information associated with the selected receiving user stored in the memory device; and

forms the communication by selecting facts sentence fragments from the identified group of facts sentence fragments based on the user selected intellectual value or the stored user selected intellectual value information.

23. The system of claim 20, wherein the processing device is configured to:

receive a first value within a range between whether the communication is intended for an individual or a team based on at least one of a user selection using the user interface or information associated with the selected receiving user stored in the memory device;

receive a second value based on at least one of a user selection using the user interface or information associated with the selected receiving user stored in the memory device, the second value corresponds to the receiving user'"'"'s role associated with an issue associated with the received identifier;

receive a third value based on at least one of a user selection using the user interface or information associated with the selected receiving user stored in the memory device, the third value is based on a job level of the receiving user relative to the user operating the user interface;

receive a fourth value between a scale having limits of casual and business based on at least one of a user selection using the user interface or information associated with the selected receiving user stored in the memory device; and

form the communication by selecting the at least two praise sentence fragments from the selected first group of praise sentence fragments is further based on at least one of the received first, second, third and fourth values.

24. The system of claim 23, wherein the processing device is configured to:

receive an emotional value corresponding to an emotional scale based on at least one of a user selection using the user interface or information associated with the selected receiving user stored in the memory device, wherein the identified group of the thank you fragments comprises thank you sentence fragments; and

form the communication by selecting at least one thank you sentence fragment from the identified group of thank you sentence fragments based on the received emotional value and the first value.

25. The system of claim 24, wherein the identifiers comprise:

identifiers associated with an area of workplace; and

identifiers associated with specifics about the receiver.

26. The system of claim 21, wherein the processing device is configured to:

receive an intellectual value between a scale having limits of casual and business based on at least one of a user selection using the user interface or information associated with the selected receiving user stored in the memory device;

receive a performance rating value between a scale having limits of good and outstanding based on at least one of a user selection using the user interface or information associated with the selected receiving user stored in the memory device; and

form the communication by selecting at least one adverb from the identified group of adverbs based on the received intellectual and performance rating value.