SYSTEM AND METHOD FOR PROCESSING DATA FOR INSURANCE ISSUED TO INDIVIDUALS AND PROVIDING FOR COVERAGE OF RELATED INDIVIDUALS

• US 20130073318A1
• Filed: 09/15/2011
• Published: 03/21/2013
• Est. Priority Date: 09/15/2011
• Status: Abandoned Application

• Current Assignee: Hartford Fire Insurance Company (The Hartford Financial Services Group, Inc.)
• Original Assignee: Hartford Fire Insurance Company (The Hartford Financial Services Group, Inc.)
• Inventors: Feldman, Julia M., Belcourt, Sandra Egan, Blau, Daniel D., Olshevski, Jodi L.
• Application Number:
  US13/233,470
• Publication Number:
  US 20130073318A1
• Time in Patent Office: Days
• US Class Current: 705/4
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

A computer system is configured to process data related to a multi-generational insurance policy issued to a policy holder and providing coverage for one or more policy members having a family relationship with the policy holder. The system has a data storage device storing data associated with the policy, including coverages of the policy holder, coverages for each of the policy members, and a family relationship between the policy holder and the policy members. The system is configured to process insurance transactions initiated from a user-accessible device and related to the multi-generational policy.

Claims

1. A computer system for processing data related to a multigenerational insurance policy issued to a policy holder by an issuer, comprising:

a data storage device storing data associated with the policy, the data associated with the policy including data related to the policy holder;

one or more coverages for the policy holder, one or more benefits associated with the policy, one or more coverages for one or more policy members, the one or more coverages for the one or more policy members comprising one or more coverages for at least one risk in which the policy holder does not have an insurable interest, a family relationship between the policy holder and each of the policy members, and an association of the one or more benefits with each of the policy members;

an interface device for communicating with a user accessible device and the data storage device; and

a processor in communication with the data storage device and the user accessible device, the processor configured to;

cause the user accessible device to display policy data, including policy holder data and policy member data;

receive via the user accessible device data indicative of a user-initiated policy transaction;

responsive to receipt of the data indicative of the user-initiated policy transaction, cause the user accessible device to display data indicative of the policy transaction, and

provide an output signal to a second computer system having data indicative of the user-initiated policy transaction.

2. The computer system of claim 1, wherein the user-initiated policy transaction comprises a request to add a proposed policy member, the data indicative of the user-initiated policy transaction comprising a name of the proposed policy member and a family relationship between the policy holder and the proposed policy member.

3. The computer system of claim 2, wherein the processor is further configured to access data indicative of a rating for the policy, an individual rating for the proposed member, and determine an overall rating for the proposed member based on the rating for the policy and the individual rating for the proposed member.

4. The computer system of claim 1, wherein the stored data comprises a rating for the policy and an individual rating for each of the policy members, and wherein the processor is configured to determine the rating for the policy independent of the individual ratings for each of the policy members.

5. The computer system of claim 1, wherein the one or more benefits comprise a reduced deductible determined based on a period of time of the policy holder not having been involved in an accident, the reduced deductible being associated with the one or more policy members.

6. The computer system of claim 1, wherein the one or more benefits comprise a premium credit based on number of renewals by the policy holder.

7. The computer system of claim 1, wherein the processor is further configured to prompt the policy holder responsive to nonpayment in full when due of a premium under the policy by the one or more members.

8. The computer system of claim 1, wherein the second computer system is a policy document generation system configured to generate policy documents responsive to the user-initiated policy transaction.

9. The computer system of claim 1, wherein the second computer system is a premium billing system configured to generate premium bills directed to the policy holder.

10. The computer system of claim 1, wherein the family relationship includes adult children, adult grandchildren, parents and grandparents.

11. The computer system of claim 1, wherein the user accessible device is configured for access by insurance company call center personnel.

12. The computer system of claim 1, wherein the processor is further configured for generation of premium bills.

13. The computer system of claim 1, wherein the processor is configured to permit a policy holder to initiate a request to add a member, and not to permit a member to initiate a request to add a member.

14. A computer-implemented method for processing data related to a multigenerational insurance policy issued to a policy holder and providing coverage to the policy holder and one or more policy members, comprising:

receiving at a processor of a computer system configured to process data related to multi-generational insurance policies, from a user-accessible device, data indicative of a request to initiate a policy transaction;

responsive to the request, accessing by the processor from a data storage device in communication with the processor data related to the policy, the data stored in the data storage device including data related to the policy holder, one or more coverages of the policy holder, the one or more policy members, one or more coverages of the one or more policy members, the one or more coverages of the one or more policy members comprising one or more coverages for at least one risk in which the policy holder does not have an insurable interest, and a family relationship between the policy holder and each of the members;

causing by the processor the user accessible device to display data responsive to the request for the policy transaction, and

providing by the processor an output signal to a second computer system having data indicative of the user-initiated policy transaction.

15. The computer-implemented method of claim 14, wherein the policy transaction is an addition to coverage of one of the members, and the processor accesses data indicative of one or more benefits associated with the policy, and stores data indicative of associating the one or more benefits with the addition to coverage.

16. The computer-implemented method of claim 14, wherein the displayed data is determined by the processor responsive to whether the request is received from the policy holder or one of the policy members.

17. The computer-implemented method of claim 16, wherein, responsive to a request from a policy holder, the processor causes the user accessible device to display data relating to all of the members.

18. The computer-implemented method of claim 14, wherein the policy transaction is a consolidation of address of one of the members with the policy holder.

19. The computer-implemented method of claim 14, wherein the transaction is a payment of a premium on coverage of a member by the policy holder.

20. The computer-implemented method of claim 14, further comprising providing an output signal for an alert to be communicated to the policy holder responsive to a user-selected parameter.

21. The computer-implemented method of claim 20, wherein the user-selected parameter comprises failure to pay in full when due a premium under the policy by one of the members.

22. The computer-implemented method of claim 14, wherein the second computer system is a premium billing computer system.

23. A non-transitory computer-readable medium, the computer-readable medium having processor-executable instructions stored thereon, which instructions, when executed by the processor, cause the processor to:

receive from a user-accessible device data indicative of a request to initiate a policy transaction related to a multi-generational insurance policy issued to a policy holder and having coverage for at least one policy member, selected by the policy holder and having a family relationship with the policy holder;

responsive to the request, access from a data storage device data related to the policy, the data stored in the data storage device including data related to the policy holder, coverages related to the policy holder;

coverages of the at least one policy member, the coverages of the at least one policy member comprising coverages for risks in which the policy holder does not have an insurable interest; and

a family relationship between the policy holder and the at least one policy member; and

provide an output signal for causing the user accessible device to display data responsive to the request for the policy transaction.

24. The computer-readable medium of claim 23, wherein the transaction is an addition of a policy member and is initiated by the policy holder, and the data responsive to the request comprises a prompt for a family relationship between the policy holder and a proposed added policy member.

25. The computer-readable medium of claim 24, wherein the instructions, when executed by the processor, further cause the processor to output a signal to a second computer system, the signal having data related to the policy transaction.

26. The computer-readable medium of claim 25, wherein the policy transaction is a change in coverage, and the signal has data indicative of the change in coverage for transmission to a policy document generation system for generation of corresponding policy documents.

27. The computer-readable medium of claim 23, wherein the policy is an automobile insurance policy.

28. The computer-readable medium of claim 27, wherein the policy transaction is an addition of a member for coverage relating to an automobile in which the policy holder does not have an ownership interest.

29. The computer-readable medium of claim 23, wherein the policy is a homeowners insurance policy.

30. The computer-readable medium of claim 23, wherein the policy transaction is an addition of a member for coverage relating to a property in which the policy holder does not have an ownership interest, and wherein the instructions further cause the processor to access data indicative of one or more benefits associated with the policy, and to store data indicative of associating the one or more benefits with the added member.