AUTOMATIC TASK MANAGEMENT AND RESOLUTION SYSTEMS AND METHODS

• US 20130074076A1
• Filed: 09/19/2011
• Published: 03/21/2013
• Est. Priority Date: 09/19/2011
• Status: Abandoned Application

• Current Assignee: Any.do, Inc. (Any.DO Ltd.)
• Original Assignee: Any.do, Inc. (Any.DO Ltd.)
• Inventors: LINDENFELD, Yoni, PERCHIK, Omer, KAHANA, Itay
• Application Number:
  US13/235,935
• Publication Number:
  US 20130074076A1
• Time in Patent Office: Days
• US Class Current: 718/100
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Abstract

An automatic task management and resolution system including semantic task analysis functionality operative to provide a semantic analysis of at least part of a textual description of a task and task-resolution functionality operative to employ the semantic analysis to recommend at least one resolution for the task. The task-resolution functionality is also operative to prompt an owner of the task to select one of at least one resolution for the task and to execute the one of at least one resolution for the task.

Claims

1. An automatic task management and resolution system comprising:

semantic task analysis functionality operative to provide a semantic analysis of at least part of a textual description of a task; and

task-resolution functionality operative to employ said semantic analysis to recommend at least one resolution for said task.

2. An automatic task management and resolution system according to claim 1 and wherein said task-resolution functionality is also operative to prompt an owner of said task to select one of at least one resolution for said task.

3. An automatic task management and resolution system according to claim 1 and wherein said task-resolution functionality is also operative to execute said one of at least one resolution for said task.

4. An automatic task management and resolution system according to claim 1 and also comprising a task database operable for storing task descriptions and metadata associated therewith.

5. An automatic task management and resolution system according to claim 1 and also comprising auto-complete functionality operative to employ said semantic analysis to preemptively suggest at least one complementary text to complete said at least part of a textual description of a task.

6. An automatic task management and resolution system according to claim 5 and wherein said at least one complementary text comprises a task predicate with whom an owner of said task has interacted in the past.

7. An automatic task management and resolution system according to claim 5 and wherein said at least one complementary text comprises a task predicate with whom an owner of said task is acquainted.

8. An automatic task management and resolution system according to claim 7 and wherein said auto-complete functionality retrieves said predicate from at least one of said owner'"'"'s phone contacts, said owner'"'"'s social network contacts and public contact directories.

9. An automatic task management and resolution system according to claim 5 and wherein said at least one complementary text comprises at least a refining term which refines said textual description of said task.

10. An automatic task management and resolution system according to claim 5 and wherein said auto-complete functionality is also operative to prompt an owner of said task to select one of at least one complementary text to complete said at least part of a textual description of a task.

11. An automatic task management and resolution system according to claim 1 and also comprising auto-complete functionality operative to utilize task descriptions stored in said database to preemptively suggest at least one complementary text to complete said at least part of a textual description of a task.

12. An automatic task management and resolution system according to claim 11 and wherein said at least one complementary text comprises a task predicate with whom an owner of said task has interacted in the past.

13. An automatic task management and resolution system according to claim 11 and wherein said at least one complementary text comprises a task predicate with whom an owner of said task is acquainted.

14. An automatic task management and resolution system according to claim 13 and wherein said auto-complete functionality retrieves said predicate from at least one of said owner'"'"'s phone contacts, said owner'"'"'s social network contacts and public contact directories.

15. An automatic task management and resolution system according to claim 11 and wherein said at least one complementary text comprises at least a refining term which refines said textual description of said task.

16. An automatic task management and resolution system according to claim 11 and wherein said auto-complete functionality is also operative to prompt an owner of said task to select one of at least one complementary text to complete said at least part of a textual description of a task.

17. An automatic task management and resolution system according to claim 1 and also comprising a statistics aggregator operable for aggregating task statistics.

18. An automatic task management and resolution system according to claim 1 and wherein said task-resolution functionality comprises at least one of:

a contextual assistant operative to employ said semantic analysis to recommend at least one contextual resolution for said task, said contextual resolution being contextually related to said task;

a personalization engine operative to employ said semantic analysis and personal information pertaining to an owner of said task to recommend at least one personalized resolution for said task;

a task collaboration platform operative to employ said semantic analysis to recommend collaborating between at least two individuals to resolve said task;

a task delegation engine operative to employ said semantic analysis to delegate resolving of said task to an individual other than said owner; and

a subtasking engine operative to employ said semantic analysis to break down said task into a set of subtasks and to employ said task resolution matching functionality to recommend a resolution for each of said subtasks.

19. An automatic task management and resolution system according to claim 18 and wherein said personal information comprises at least one of the location of said owner, preferred vendors of said owner and acquaintances of said owner.

20. An automatic task management and resolution system according to claim 18 and wherein said contextual assistant also employs information pertaining to the location of vendors, the price range of said vendors'"'"' merchandise, and overall past satisfaction with said vendors to recommend a contextual resolution for said task.

21. An automatic task management and resolution system according to claim 18 and wherein said personalization engine is operative to retrieve said personal information from social networks of which said owner is a member.

22. An automatic task management and resolution system according to claim 1 and wherein said task-resolution functionality also comprises at least one of:

a bidding platform operative to facilitate bidding by service providers on providing services for resolving said task;

a 3^rd party application module operative to execute 3^rd party applications operable for resolving said task; and

a 3^rd party service warehouse comprising information pertaining to 3^rd party services which said system may employ to resolve said task.

23. An automatic task management and resolution system according to claim 1 and wherein said system resides on a host server which is accessible via the internet.

24. An automatic task management and resolution system according to claim 1 and also comprising a task generator which is operative to automatically generate potential tasks for an individual.

25. An automatic task management and resolution system according to claim 24 and wherein said potential tasks pertain to the purchase of products advertised on the internet.

26. An automatic task management and resolution system according to claim 24 and wherein said potential tasks are identical to tasks which were created by users other than said individual.

27. An automatic task management and resolution system according to claim 1 and also comprising an application programming interface operative to facilitate programming interfacing with said system.

28. An automatic task management and resolution system according to claim 27 and wherein said application programming interface is also operative to receive email messages, to employ said semantic task analysis functionality to analyze the content of said messages and to provide a semantic analysis of potential task related elements of said messages to said task-resolution functionality.

29. An automatic task management and resolution system according to claim 1 and wherein said system is also operative to track actual resolution of said task.

30. An automatic task management and resolution system according to claim 1 and also comprising task element linking functionality operative to employ said semantic analysis to provide at least one actionable link for at least one element of said task.

31. An automatic task management and resolution system according to claim 30 and wherein said at least one actionable link is a link to a web page.

32. An automatic task management and resolution system according to claim 30 and wherein said at least one actionable link is a link to an application.

33. An automatic task management and resolution system according to claim 18 and wherein said contextual assistant is operative to provide optional actions which are contextually related to said task to an owner of said task.

34. An automatic task management and resolution system according to claim 33 and wherein said optional actions comprise at least one of:

online searching for a product;

online searching for a service;

online searching for a location of a product provider;

online searching for a location of a service provider; and

requesting directions to any of said locations.

35. An automatic task management and resolution system according to claim 18 and wherein said task collaboration platform is also operative to employ said semantic analysis to provide a recommendation to collaborate between at least two individuals to resolve said task.

36. An automatic task management and resolution system according to claim 18 and wherein said task collaboration platform is also operative to prompt an owner of said task to accept said recommendation.

37. An automatic task management and resolution system according to claim 18 and wherein said task collaboration platform is also operative to execute said recommendation.

38. An automatic task management and resolution system according to claim 18 and wherein said set of subtasks is identical to a corresponding set of subtasks which were created in the past to resolve a task identical to said task.

39. An automatic task management and resolution system according to claim 18 and wherein said subtasking engine is operative to employ a crowdsourcing mechanism to provide said set of subtasks.

40. An automatic task management and resolution system according to claim 22 and wherein said bidding platform is also operative to employ said semantic analysis to recommend resolving said task by hiring at least one of said service providers.

41. An automatic task management and resolution system comprising:

semantic task analysis functionality operative to provide a semantic analysis of at least part of a textual description of a task; and

task element linking functionality operative to employ said semantic analysis to provide at least one actionable link for at least one element of said task.

42. An automatic task management and resolution system according to claim 41 and wherein said at least one actionable link is a link to a web page.

43. An automatic task management and resolution system according to claim 41 and wherein said at least one actionable link is a link to an application.

44. An automatic task management and resolution system comprising:

semantic task analysis functionality operative to provide a semantic analysis of at least part of a textual description of a task; and

a contextual assistant operative to employ said semantic analysis to recommend at least one contextual resolution for said task, said contextual resolution being contextually related to said task.

45. An automatic task management and resolution system according to claim 44 and wherein said contextual assistant is operative to provide optional actions which are contextually related to said task to an owner of said task.

46. An automatic task management and resolution system according to claim 45 and wherein said optional actions comprise at least one of:

online searching for a product;

online searching for a service;

online searching for a location of a product provider;

online searching for a location of a service provider; and

requesting directions to any of said locations.

47. An automatic task management and resolution system comprising:

semantic task analysis functionality operative to provide a semantic analysis of at least part of a textual description of a task having an owner; and

a personalization engine operative to employ said semantic analysis and personal information pertaining to said owner of said task to recommend at least one personalized resolution for said task.

48. An automatic task management and resolution system comprising:

semantic task analysis functionality operative to provide a semantic analysis of at least part of a textual description of a task; and

a task collaboration platform operative to employ said semantic analysis to recommend collaborating between at least two individuals to resolve said task.

49. An automatic task management and resolution system according to claim 48 and wherein said task collaboration platform is also operative to employ said semantic analysis to provide a recommendation to collaborate between at least two individuals to resolve said task.

50. An automatic task management and resolution system according to claim 48 and wherein said task collaboration platform is also operative to prompt an owner of said task to accept said recommendation.

51. An automatic task management and resolution system according to claim 48 and wherein said task collaboration platform is also operative to execute said recommendation.

52. An automatic task management and resolution system comprising:

semantic task analysis functionality operative to provide a semantic analysis of at least part of a textual description of a task having an owner; and

a task delegation engine operative to employ said semantic analysis to delegate resolving of said task to an individual other than said owner.

53. An automatic task management and resolution system comprising:

semantic task analysis functionality operative to provide a semantic analysis of at least part of a textual description of a task; and

a subtasking engine operative to employ said semantic analysis to break down said task into a set of subtasks and to employ said task resolution matching functionality to recommend a resolution for each of said subtasks.

54. An automatic task management and resolution system according to claim 53 and wherein said set of subtasks is identical to a corresponding set of subtasks which were created in the past to resolve a task identical to said task.

55. An automatic task management and resolution system according to claim 53 and wherein said subtasking engine is operative to employ a crowdsourcing mechanism to provide said set of subtasks.

56. An automatic task management and resolution system comprising:

semantic task analysis functionality operative to provide a semantic analysis of at least part of a textual description of a task; and

a bidding platform operative to facilitate bidding by service providers on providing services for resolving said task.

57. An automatic task management and resolution system according to claim 56 and wherein said bidding platform is also operative to employ said semantic analysis to recommend resolving said task by hiring at least one of said service providers.

58. An automatic task management and resolution system comprising:

semantic task analysis functionality operative to provide a semantic analysis of at least part of a textual description of a task; and

auto-complete functionality operative to employ said semantic analysis to preemptively suggest at least one complementary text to complete said at least part of a textual description of a task.

59. An automatic task management and resolution system according to claim 58 and wherein said at least one complementary text comprises a task predicate with whom an owner of said task has interacted in the past.

60. An automatic task management and resolution system according to claim 58 and wherein said at least one complementary text comprises a task predicate with whom an owner of said task is acquainted.

61. An automatic task management and resolution system according to claim 60 and wherein said auto-complete functionality retrieves said predicate from at least one of said owner'"'"'s phone contacts, said owner'"'"'s social network contacts and public contact directories.

62. An automatic task management and resolution system according to claim 58 and wherein said at least one complementary text comprises at least a refining term which refines said textual description of said task.

63. An automatic task management and resolution system according to claim 58 and wherein said auto-complete functionality is also operative to prompt an owner of said task to select one of at least one complementary text to complete said at least part of a textual description of a task.

64. An automatic task management and resolution system comprising:

semantic task analysis functionality operative to provide a semantic analysis of at least part of a textual description of a task; and

auto-complete functionality operative to utilize task descriptions stored in said database to preemptively suggest at least one complementary text to complete said at least part of a textual description of a task.

65. An automatic task management and resolution system according to claim 64 and wherein said at least one complementary text comprises a task predicate with whom an owner of said task has interacted in the past.

66. An automatic task management and resolution system according to claim 64 and wherein said at least one complementary text comprises a task predicate with whom an owner of said task is acquainted.

67. An automatic task management and resolution system according to claim 66 and wherein said auto-complete functionality retrieves said predicate from at least one of said owner'"'"'s phone contacts, said owner'"'"'s social network contacts and public contact directories.

68. An automatic task management and resolution system according to claim 64 and wherein said at least one complementary text comprises at least a refining term which refines said textual description of said task.

69. An automatic task management and resolution system according to claim 64 and wherein said auto-complete functionality is also operative to prompt an owner of said task to select one of at least one complementary text to complete said at least part of a textual description of a task.

70. An automatic task management and resolution system comprising:

semantic task analysis functionality operative to provide a semantic analysis of at least part of a textual description of a task; and

iterative auto-complete functionality operative to employ said semantic analysis to iteratively suggest at least one complementary text to complete said at least part of a textual description of a task.

71. An automatic task management and resolution system according to claim 70 and wherein each iteration of said iterative auto-complete functionality suggests at least one complementary text comprises at least a refining term which further refines said textual description of said task.

72. An automatic task management and resolution method comprising:

providing a semantic analysis of at least part of a textual description of a task; and

employing said semantic analysis to recommend at least one resolution for said task.