TELEPRESENCE SYSTEM FOR PROVIDING INFORMATION TO A USER THROUGH AN AGENT BASED ON THE LOCATION OF THE AGENT
First Claim
Patent Images
1. A method for a user to establish telepresence with an agent via the Internet and a cellular communication network, the method comprising:
- establishing communication between the user and the agent via the Internet and cellular communication network;
passing requests from the user to the agent via an online device in signal communication with the Internet; and
passing telepresence information from the agent to the user via a wireless device in signal communication with the cellular network, wherein the cellular communication network is in signal communication with the Internet.
0 Assignments
0 Petitions
Accused Products
Abstract
Described is a telepresence system for providing information to a user through an agent based on the location of the agent, which is remote to a location of the user. The telepresence system is in signal communication with the Internet and a wireless communication network.
23 Citations
29 Claims
-
1. A method for a user to establish telepresence with an agent via the Internet and a cellular communication network, the method comprising:
-
establishing communication between the user and the agent via the Internet and cellular communication network; passing requests from the user to the agent via an online device in signal communication with the Internet; and passing telepresence information from the agent to the user via a wireless device in signal communication with the cellular network, wherein the cellular communication network is in signal communication with the Internet. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22)
-
-
23. A telepresence system for providing information to a user through an agent based on the location of the agent, which is remote to a location of the user, wherein the telepresence system is in signal communication with the Internet and a wireless communication network, the telepresence system comprising:
-
a client module in signal communication with an online device of the user; an agent module in signal communication with a wireless device of the agent; a server in signal communication with the client module, agent module, and both the Internet and wireless communication network, wherein the server is configured to receive requests from the user via the Internet, receive location information from the agent via the cellular telecommunication network, and provide telepresence information from the agent to the user. - View Dependent Claims (24, 25, 26, 27, 28, 29)
-
Specification