STORAGE AND EXPOSURE OF UNIFIED CONTACTS BASED ON MATCH CRITERIA

• US 20130080914A1
• Filed: 09/28/2011
• Published: 03/28/2013
• Est. Priority Date: 09/28/2011
• Status: Abandoned Application

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Souza, Jeremy de, Kashiramka, Komal, Conceicao, Ladislau, TenEyck, Ross, Neto, Mayerber Carvalho
• Application Number:
  US13/246,865
• Publication Number:
  US 20130080914A1
• Time in Patent Office: Days
• US Class Current: 715/752
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting

Abstract

Individual contact information from a variety of sources are linked into a unified contact view to provide consistent user experience across platforms, while contact data is tracked in a distributed fashion. A communication application unifying multiple sources of contact data into a single logical view may communicate to a user that the unification has occurred. Through granular change tracking and data linkage, the user may be empowered to both understand and correct any system action. Match criteria for contact information may be exposed in individual contact views and in the unified contact view clarifying to the user matching and conflicting contact information.

Claims

1. A method to be executed at least in part in a computing device for storing and exposing match criteria and unified contacts, the method comprising:

retrieving contact information from a plurality of sources;

determining similar contacts based on predefined match criteria;

generating at least one form a set of;

an automatically created link and a suggested link among the similar contacts;

exposing the generated links and the predefined match criteria to a user; and

generating a unified contact based on at least one from a set of user acceptance and rejection of the generated links, wherein the contact information in the unified contact is distributed across contacts from the plurality of sources.

2. The method of claim 1, wherein the plurality of sources include one or more of:

a social networking application, a professional networking application, an email service, and an address book.

3. The method of claim 1, further comprising:

retrieving at least one of the contacts from a local source including a local address book.

4. The method of claim 1, further comprising:

identifying a source contact information according to a network/service identifier assigned to the source.

5. The method of claim 1, wherein the contact information includes at least one from a set of:

images, icons, text strings, localization information, and permissions.

6. The method of claim 1, further comprising:

enabling a user to manually provide contact information for a contact; and

including the manually provided contact in generation of the unified contact.

7. The method of claim 1, wherein the match criteria is exposed at one of a contact level and a field level.

8. The method of claim 1, further comprising:

presenting match status of a field for a contact in a unified contact view.

9. The method of claim 1, further comprising:

exposing the match criteria in response to a hover action by a user.

10. The method of claim 1, further comprising:

displaying a source associated with one of a contact and a field for a contact in a unified contact view.

11. The method of claim 10, wherein the unified contact view is organized based on a source-independent architecture.

12. A communication server for storing and exposing match criteria and unified contacts, the server comprising:

a memory;

a processor coupled to the memory, the processor executing a communication application, wherein the communication application is configured to;

retrieve contact information from a plurality of sources;

determine similar contacts based on predefined match criteria;

generate at least one form a set of;

an automatically created link and a suggested link among the similar contacts;

expose the generated links and the predefined match criteria to a user;

generate a unified contact based on at least one from a set of user acceptance and rejection of the generated links, wherein the contact information in the unified contact is distributed across contacts from the plurality of sources; and

display a unified contact view that includes a source associated with one of a contact and a field for a contact.

13. The server of claim 12, wherein the communication application is further configured to:

scale a scope of attribution between a contact level and a field level to provide confidence to a user regarding presented contact information.

14. The server of claim 12, wherein the unified contact view includes one of:

a summary merged view and a component-oriented view.

15. The server of claim 12, wherein the communication application is further configured to:

enable a user to customize the match criteria.

16. The server of claim 12, wherein the unified contact view includes summary of at least one of unlinked and rejected contacts to enable the user to undo accidental rejections.

17. The server of claim 12, wherein the communication application is further configured to:

automatically create a new a contact to store user annotations from a read-only contact;

persist the user annotations in a primary contact list; and

scale an amount of detailed information for matching criteria and sources displayed on the unified contact view based on one or more of;

an available bandwidth, a screen size, and a processing power.

18. A computer-readable memory device with instructions stored thereon for exposing match criteria of contact information conflict resolution, the instructions containing:

retrieving contact information from a plurality of sources;

determining similar contacts based on predefined match criteria;

generating at least one form a set of;

an automatically created link and a suggested link among the similar contacts;

enabling a user to manually provide contact information for a contact;

exposing the generated links and the predefined match criteria to a user;

generating a unified contact based on at least one from a set of user acceptance and rejection of the generated links, wherein the contact information in the unified contact is distributed across contacts from the plurality of sources;

including the manually provided contact in generation of the unified contact; and

displaying a unified contact view that includes a source associated with one of a contact and a field for a contact.

19. The computer-readable memory device of claim 18, wherein the instructions further comprise:

disambiguating the contact information from the plurality of sources for displaying in the unified contact view.

20. The computer-readable memory device of claim 18, wherein the instructions further comprise:

employing at least one from a set of;

field level versioning and change tracking to distinguish user updates to the contact information and system updates to the contact information.