PRIORITIZING MARKETING LEADS BASED ON SOCIAL MEDIA POSTINGS

• US 20130085805A1
• Filed: 10/05/2012
• Published: 04/04/2013
• Est. Priority Date: 10/02/2012
• Status: Abandoned Application

• Current Assignee: Toyota Motor Sales USA, Inc. (Toyota Motor Corporation)
• Original Assignee: Toyota Motor Sales USA, Inc. (Toyota Motor Corporation)
• Inventors: Kursar, Brian, Gopinath, Jayadev
• Application Number:
  US13/646,493
• Publication Number:
  US 20130085805A1
• Time in Patent Office: Days
• US Class Current: 705/7.29
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data
• CPC Class Codes: G06Q 30/0202 Market predictions or forecasting for commercial activities
• CPC Class Codes: G06Q 30/0205 Location or geographical consideration
• CPC Class Codes: G06Q 50/01 Social networking

Abstract

A system may prioritize marketing leads. Each marketing lead may identify a prospect for a marketing effort. The system may include a computer data processing system that is configured to: query a computer system for social media postings made in a social media network system by each prospect; determine whether each prospect is a good candidate for the marketing effort based on the results of the query; and store information indicative of the determination.

Claims

1. A system for prioritizing marketing leads, each marketing lead identifying a prospect for a marketing effort, comprising a computer data processing system configured to:

query a computer system for social media postings made in a social media network system by each prospect;

determine whether each prospect is a good candidate for the marketing effort based on the results of the query; and

store information indicative of the determination.

2. The system for prioritizing marketing leads of claim 1 wherein the computer processing system is configured to tag each social media posting that contains information relevant to whether each prospect is a good candidate for the marketing effort.

3. The system for prioritizing marketing leads of claim 1 wherein the computer data processing system is configured to:

determine a degree to which each prospect is a good candidate for the marketing effort; and

store information indicative of the degree to which each prospect is a good candidate.

4. The system for prioritizing marketing leads of claim 1 wherein the computer data processing system is configured to:

identify each social media posting made by each prospect that contains information indicative of a positive or negative sentiment about a product brand; and

determine whether each prospect is a good candidate for the marketing effort based at least in part on his or her identified sentiments.

5. The system for prioritizing marketing leads of claim 4 wherein the computer data processing system is configured to:

identify each social media posting made by each prospect that contains information indicative of a positive or negative sentiment about a different product brand; and

determine whether each prospect is a good candidate for the marketing effort based at least in part on his or her identified sentiments about the different brand.

6. The system for prioritizing marketing leads of claim 1 wherein the computer data processing system is configured to:

identify each social media posting made by each prospect that contains information indicative of an intention to purchase a product; and

determine whether each prospect is a good candidate for the marketing effort based at least in part on his or her identified intentions to purchase.

7. The system for prioritizing marketing leads of claim 1 wherein the computer data processing system is configured to:

identify each social media posting made by each prospect that contains information indicative of a comparison between one product brand and another; and

determine whether each prospect is a good candidate for the marketing effort based at least in part on his or her identified comparisons.

8. The system for prioritizing marketing leads of claim 7 wherein the computer data processing system is configured to:

determine whether each identified comparison is between products within substantially the same class; and

determine whether each prospect is a good candidate for the marketing effort based at least in part on the same class determinations for the comparisons made by prospect.

9. The system for prioritizing marketing leads of claim 1 wherein the computer data processing system is configured to:

query the computer system for social media postings in the social media network system made to each prospect;

identify those social media postings made to each prospect that contain information indicative of a recommendation for or against a product brand; and

determine whether each prospect is a good candidate for the marketing effort based at least in part on the identified recommendations made to the prospect.

10. The system for prioritizing marketing leads of claim 9 wherein the computer data processing system is configured to obtain the social media postings made to each prospect by querying the computer system for social media postings that were made in response to social media postings made by each prospect.

11. The system for prioritizing marketing leads of claim 9 wherein the computer data processing system is configured to obtain the social media postings made to each prospect by querying the computer system for social media postings made to each prospect in an area within the social media network system dedicated to each prospect and in which others may post postings.

12. The system for prioritizing marketing leads of claim 1 wherein the computer data processing system is configured to:

identify each social media posting made by each prospect that contains information indicative of an event in the life of each prospect that is relevant to determining whether each prospect is a good candidate for the marketing effort; and

determine whether each prospect is a good candidate for the marketing effort based at least in part on his or her identified events.

13. The system for prioritizing marketing leads of claim 1 wherein the computer data processing system is configured to:

identify each social media posting made by each prospect that contains information indicative of a visit to a product dealer; and

determine whether each prospect is a good candidate for the marketing effort based at least in part on his or her identified visits.

14. The system for prioritizing marketing leads of claim 13 wherein the computer data processing system is configured to:

verify the accuracy of the information indicative of each visit to a product dealer; and

determine whether each prospect is a good candidate for the marketing effort based at least in part on the verifications of his or her identified visits.

15. A non-transitory, tangible, computer-readable storage medium containing a program of instructions configured to cause a computer data processing system running the program of instructions to prioritize marketing leads, each marketing lead identifying a prospect for a marketing effort, and, in particular, to:

query a computer system for social media postings made in a social media network system by each prospect;

determine whether each prospect is a good candidate for the marketing effort based on the results of the query; and

store information indicative of the determination.

16. The storage medium of claim 15 wherein the program of instructions are configured to cause the computer data processing system to tag each social media posting that contains information relevant to whether each prospect is a good candidate for the marketing effort.

17. The storage medium of claim 15 wherein the program of instructions are configured to cause the computer data processing system to:

determine a degree to which each prospect is a good candidate for the marketing effort; and

store information indicative of the degree to which each prospect is a good candidate.

18. The storage medium of claim 15 wherein the program of instructions are configured to cause the computer data processing system to:

identify each social media posting made by each prospect that contains information indicative of a positive or negative sentiment about a product brand; and

determine whether each prospect is a good candidate for the marketing effort based at least in part on his or her identified sentiments.

19. The storage medium of claim 18 wherein the program of instructions are configured to cause the computer data processing system to:

identify each social media posting made by each prospect that contains information indicative of a positive or negative sentiment about a different product brand; and

determine whether each prospect is a good candidate for the marketing effort based at least in part on his or her identified sentiments about the different brand.

20. The storage medium of claim 15 wherein the program of instructions are configured to cause the computer data processing system to:

identify each social media posting made by each prospect that contains information indicative of an intention to purchase a product; and

determine whether each prospect is a good candidate for the marketing effort based at least in part on his or her identified intentions to purchase.

21. The storage medium of claim 15 wherein the program of instructions are configured to cause the computer data processing system to:

identify each social media posting made by each prospect that contains information indicative of a comparison between one product brand and another; and

determine whether each prospect is a good candidate for the marketing effort based at least in part on his or her identified comparisons.

22. The storage medium of claim 21 wherein the program of instructions are configured to cause the computer data processing system to:

determine whether each identified comparison is between products within substantially the same class; and

determine whether each prospect is a good candidate for the marketing effort based at least in part on the same class determinations for the comparisons made by prospect.

23. The storage medium of claim 15 wherein the program of instructions are configured to cause the computer data processing system to:

query the computer system for social media postings in the social media network system made to each prospect;

identify those social media postings made to each prospect that contain information indicative of a recommendation for or against a product brand; and

determine whether each prospect is a good candidate for the marketing effort based at least in part on the identified recommendations made to the prospect.

24. The storage medium of claim 23 wherein the program of instructions are configured to cause the computer data processing system to obtain the social media postings made to each prospect by querying the computer system for social media postings that were made in response to social media postings made by each prospect.

25. The storage medium of claim 23 wherein the program of instructions are configured to cause the computer data processing system to obtain the social media postings made to each prospect by querying the computer system for social media postings made to each prospect in an area within the social media network system dedicated to each prospect and in which others may post postings.

26. The storage medium of claim 15 wherein the program of instructions are configured to cause the computer data processing system to:

identify each social media posting made by each prospect that contains information indicative of an event in the life of each prospect that is relevant to determining whether each prospect is a good candidate for the marketing effort; and

determine whether each prospect is a good candidate for the marketing effort based at least in part on his or her identified events.

27. The storage medium of claim 15 wherein the program of instructions are configured to cause the computer data processing system to:

identify each social media posting made by each prospect that contains information indicative of a visit to a product dealer; and

determine whether each prospect is a good candidate for the marketing effort based at least in part on his or her identified visits.

28. The storage medium of claim 27 wherein the program of instructions are configured to cause the computer data processing system to:

verify the accuracy of the information indicative of each visit to a product dealer; and

determine whether each prospect is a good candidate for the marketing effort based at least in part on the verifications of his or her identified visits.