INTELLIGENT INTENT DETECTION FROM SOCIAL NETWORK MESSAGES
First Claim
1. A system, comprising:
- an intent component that detects user intent of a user from messages of the user on a social network as part of processing a user query, the intent component assigned a status of the social network that enables access to the user messages of the social network;
a results component that returns results to the user query for access by the user based on the user intent; and
a processor that executes computer-executable instructions associated with at least one of the intent component or the results component.
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Accused Products
Abstract
An intent engine that automatically detects user intent from messages of a social network (e.g., messages with questions to ask) and outputs intent data. The engine is intelligent in that it can process natural language input such as questions and terms. The user is then directed to an answer page filtered according to the intent data and which proviJoshdes answers related to a question, for example. The intent engine can be designated (e.g., tagged, or “friended”) and then linked into a specialized relationship (e.g., a “friend”). Accordingly, in one example, a URL link is constructed that points to the answer page, with filters configured based on the intent data. The URL is then sent back to the user as a friendly response. When the user selects the link, the user is presented with an answer page that provides answers which match the user intent derived from the user messages.
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Citations
20 Claims
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1. A system, comprising:
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an intent component that detects user intent of a user from messages of the user on a social network as part of processing a user query, the intent component assigned a status of the social network that enables access to the user messages of the social network; a results component that returns results to the user query for access by the user based on the user intent; and a processor that executes computer-executable instructions associated with at least one of the intent component or the results component. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method, comprising acts of:
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designating access to user messages of a user of a social network via a social status; detecting user intent of the user from the user messages; creating results to a user query based on the user intent; and utilizing a processor that executes instructions stored in memory to perform at least one of the acts of designating, detecting, or creating. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A method, comprising acts of:
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designating access to user messages of a user of a social network via a social status; detecting user intent of the user from the user messages; filtering answers to a user question based on the user intent; presenting the answers on an answer page; generating a navigation link to the answer page; returning the navigation link to the user; presenting the answer page to the user in response to selection of the navigation link by the user; and utilizing a processor that executes instructions stored in memory to perform at least one of the acts of designating, detecting, filtering, presenting, generating, or returning. - View Dependent Claims (18, 19, 20)
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Specification