METHOD AND SYSTEM TO DEFINE IMPLEMENT AND ENFORCE WORKFLOW OF A MOBILE WORKFORCE
First Claim
1. A computer-based method for managing a mobile workforce with task persons and converting GPS signal data from a GPS-enabled cellular phone, tablet computer or electronic device used by the task person into time-based location data, the method operative with a database populated with task situs location data, event time data and task person data representing at least contact data for that task person, said database coupled to a web-based processor which in turn is coupled to a telecommunications network, said GPS-enabled device coupled to said telecommunications network, the method comprising:
- programming temporal rules unique to said task situs location;
programming territorial rules unique to said task situs location;
associating some temporal-location situs rules with some corresponding territorial-location situs rules;
generating a first communications event when the temporal-location situs rules are violated;
generating a second communications event when the territorial-location situs rules are violated;
generating a third communications event when the associated temporal-location-territorial-location situs rules are violated; and
sending the first, second and third communications events to one or more designated persons associated with said task person and the task person.
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Accused Products
Abstract
The computer program manages a mobile workforce with task persons and GPS-enabled devices by using the GPS time-based location data. A database is populated with task situs location data, event time data and task person data and task person contact data. The database is coupled to the web-based processor, telecommunications network and GPS-enabled device. The system operator programs temporal (time) based rules and location-based rules unique to the task situs. Some rules are both time and location based. When the temporal or territorial rules are violated, first and second comm-events are generated by the system, for example, a text or IVR message to the task person. When associated time-and-territorial rules are violated, a third communications event arises. The time based rules may be associated or correlated with the event time for the task. The event time may be a “time of arrival.” Further, rules may be for approach, entry, or on-location. Territorial rules may proximal, intermediate and distal territories. Designated persons for the comm-notice may be hierarchically related to the task person. The comm-notice may be dynamically created from a designated persona as a content provider.
131 Citations
23 Claims
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1. A computer-based method for managing a mobile workforce with task persons and converting GPS signal data from a GPS-enabled cellular phone, tablet computer or electronic device used by the task person into time-based location data, the method operative with a database populated with task situs location data, event time data and task person data representing at least contact data for that task person, said database coupled to a web-based processor which in turn is coupled to a telecommunications network, said GPS-enabled device coupled to said telecommunications network, the method comprising:
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programming temporal rules unique to said task situs location; programming territorial rules unique to said task situs location; associating some temporal-location situs rules with some corresponding territorial-location situs rules; generating a first communications event when the temporal-location situs rules are violated; generating a second communications event when the territorial-location situs rules are violated; generating a third communications event when the associated temporal-location-territorial-location situs rules are violated; and sending the first, second and third communications events to one or more designated persons associated with said task person and the task person. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A computer readable medium having stored therein non-transient computer program for managing a mobile workforce with task persons and converting GPS signal data from a GPS-enabled cellular phone, tablet computer or electronic device used by the task person into time-based location data, the method operative with a database populated with task situs location data, event time data and task person data representing at least contact data for that task person, said database coupled to a web-based processor which in turn is coupled to a telecommunications network, said GPS-enabled device coupled to said telecommunications network, the method comprising:
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programming temporal rules unique to said task situs location; programming territorial rules unique to said task situs location; associating some temporal-location situs rules with some corresponding territorial-location situs rules; generating a first communications event when the temporal-location situs rules are violated; generating a second communications event when the territorial-location situs rules are violated; generating a third communications event when the associated temporal-location-territorial-location situs rules are violated; and sending the first, second and third communications events to one or more designated persons associated with said task person and the task person. - View Dependent Claims (15, 16, 17, 18, 19, 20, 21, 22, 23)
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Specification