MANAGEMENT OF SOCIAL DEVICE INTERACTION WITH SOCIAL NETWORK INFRASTRUCTURE
First Claim
1. A social networking system that supports interactions with a third-party monitoring service and at least a first human member, the social networking system comprising:
- a management service that supports creation of a first social networking group, the management service supporting both a first docking process and a second docking process, the first docking process involving associating the first social networking group with a first device of the first human member, the second docking process involving associating the first social networking group with the third-party monitoring service; and
the management service supports a social pathway via the first social networking group through which the third-party monitoring service can receive data from the first device, and the monitoring service selectively triggering a support function in response to the data received, the support function involving an interaction with at least a first portion of the first device by the third-party monitoring service via the social pathway.
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Accused Products
Abstract
A social networking system enables interaction between various devices, infrastructures, and the like based upon monitoring, analysis, processing, and the like of information received from devices. Some or all of an infrastructure can monitor information output from one or more socially controllable devices. Upon receiving a trigger or determining a trigger event processing of received data, some or all of the infrastructure, supporting processing systems, and the like can take one or more various responsive actions, including contacting a user associated with the social devices, contacting a third party that is not a member of the social network group, contacting a service that is a member of the group, and controlling or enabling others to control aspects of devices docked with the user'"'"'s group. A user can manage various levels of authorized interaction between associated devices and a docked social group.
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Citations
20 Claims
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1. A social networking system that supports interactions with a third-party monitoring service and at least a first human member, the social networking system comprising:
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a management service that supports creation of a first social networking group, the management service supporting both a first docking process and a second docking process, the first docking process involving associating the first social networking group with a first device of the first human member, the second docking process involving associating the first social networking group with the third-party monitoring service; and the management service supports a social pathway via the first social networking group through which the third-party monitoring service can receive data from the first device, and the monitoring service selectively triggering a support function in response to the data received, the support function involving an interaction with at least a first portion of the first device by the third-party monitoring service via the social pathway. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A monitoring system that supports a plurality of customers, the monitoring system comprising:
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a first system that interacts with a social network in a first docking process to join at least a first social network group, the first social network group including a first human member and a first social device member of the first human member, the first human member being a first customer of the plurality of customers; the first system receiving and evaluating communications from the first social device member via a first social pathway provided by the first social network group; and the first system responds to the evaluation by selectively triggering a support function that involves an interaction with at least a first portion of the first social device member. - View Dependent Claims (8, 9, 10, 11, 12, 13, 14)
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15. A device that supports a member of a social networking system, the device comprising:
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an interface operable to communicatively couple with the social networking system; and processing circuitry interoperable with the interface to; interact with the social networking system in a first docking process to dock the device to a first social networking group, the first social networking group including a third-party monitoring service member; and deliver status information associated with a first portion of the device to the third-party monitoring service member via a social pathway provided by the first social network group. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification