Conditional Auto-Responder

• US 20130097270A1
• Filed: 12/09/2012
• Published: 04/18/2013
• Est. Priority Date: 09/24/2010
• Status: Abandoned Application

• Current Assignee: Yagi Corp (Yagi Agency Co., Ltd.)
• Original Assignee: Yagi Corp (Yagi Agency Co., Ltd.)
• Inventors: Plotkin, Robert
• Application Number:
  US13/709,018
• Publication Number:
  US 20130097270A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: H04L 51/02 using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
• CPC Class Codes: H04L 51/043 using or handling presence information
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04M 1/7243 with interactive means for internal management of messages
• CPC Class Codes: H04M 1/72448 with means for adapting the functionality of the device according to specific conditions
• CPC Class Codes: H04M 1/72463 to restrict the functionality of the device
• CPC Class Codes: H04M 1/72484 wherein functions are triggered by incoming communication events
• CPC Class Codes: H04M 2250/12 including a sensor for measuring a physical value, e.g. temperature or motion telephones including GPS signal receivers H04M2250/10

Abstract

In response to detecting an incoming message (such as an email message, a text message, or a voice message) sent by a sender to a recipient, a computer system determines whether a current context of the recipient satisfies a condition. If the current context of the recipient satisfies the condition, then the system selects a response message based on the current context and sends the response message to the sender. The system'"'"'s decision about whether to respond automatically to subsequent messages sent to the recipient may vary as the recipient'"'"'s context changes. Furthermore, the system may select and send different response messages based on changes in the recipient'"'"'s context.

Claims

1. A method performed by at least one computer processor executing computer program instructions tangibly stored on at least one non-transitory computer-readable medium, the method comprising:

(A) detecting a first incoming message, wherein the first incoming message is associated with a first sender and a first recipient;

(B) identifying first context data associated with the first recipient at a first time;

(C) determining whether a first condition is satisfied by the first context data independently of a receipt time of the first incoming message; and

(D) sending a first response message to the first sender in response to determining that the first condition is satisfied by the first context data.

2. The method of claim 1, further comprising:

(E) before (D), selecting the first response message based on the first context data.

3. The method of claim 2, wherein (E) comprises generating the first response message based on the first context data.

4. The method of claim 1, wherein (C) comprises determining whether the first time falls within a first time period.

5. The method of claim 4, wherein (C) comprises determining whether the first time falls within a first time period of a first appointment, wherein the first appointment is represented by a first appointment record.

6. The method of claim 4, wherein (C) comprises determining whether the first time is before expiration of a first timer.

7. The method of claim 1, wherein (C) comprises determining whether the first incoming message is transmitted via a first communication mode.

8. The method of claim 1, wherein (C) comprises determining whether the first condition is satisfied by task performed by a device associated with the first recipient.

9. The method of claim 1, wherein (C) comprises determining whether the first condition is satisfied by a current location of the first recipient.

10. The method of claim 1, wherein (C) comprises determining whether a profile associated with the first recipient is active.

11. The method of claim 1:

wherein (A) comprises detecting a first incoming message transmitted via a first communication mode; and

wherein (D) comprises sending the first response message to the first sender via the first communication mode.

12. The method of claim 11, further comprising:

(E) generating a derived message based on the first incoming message; and

(F) transmitting the derived message to a second recipient via a second communication mode that differs from the first communication mode.

13. The method of claim 1:

wherein (A) comprises detecting a first incoming message transmitted via a first communication mode; and

wherein (D) comprises sending the first response message to the first sender via a second communication mode that differs from the first communication mode.

14. The method of claim 1, further comprising:

(E) deferring transmission of the first incoming message to a device associated with the first recipient.

15. The method of claim 1, further comprising:

(E) deferring notification to the first recipient of receipt of the first incoming message.

16. The method of claim 1, further comprising:

(E) deferring manifestation of the first incoming message.

17. The method of claim 1, further comprising:

(E) forwarding the first incoming message to a second recipient.

18. The method of claim 1:

wherein (A) comprises detecting transmission of the first incoming message via a first communication mode; and

wherein the method further comprises;

(E) generating a derived message from the first incoming message; and

(F) transmitting the derived message to the first recipient via a second communication mode that differs from the first communication mode.

19. The method of claim 1:

wherein (C) comprises determining that the first condition is satisfied by the first context data independently of the receipt time of the first incoming message; and

wherein the method further comprises;

(E) detecting a second incoming message, wherein the second incoming message is associated with the first sender and the first recipient;

(F) identifying second context data associated with the first recipient at a second time;

(G) determining whether the first condition is satisfied by the second context data independently of a receipt time of the second incoming message;

(H) if the first condition is determined to be satisfied by the second context data, then sending a second response message to the first sender; and

(I) if the first condition is determined not to be satisfied by the second context data, then not sending the second response message to the first sender.

20. A non-transitory computer-readable medium comprising computer program instructions tangibly stored on the computer-readable medium, wherein the instructions are executable by at least one computer processor to perform a method comprising:

(A) detecting a first incoming message, wherein the first incoming message is associated with a first sender and a first recipient;

(B) identifying first context data associated with the first recipient at a first time;

(C) determining whether a first condition is satisfied by the first context data independently of a receipt time of the first incoming message; and

(D) sending a first response message to the first sender in response to determining that the first condition is satisfied by the first context data.

21. The computer-readable medium of claim 20, wherein the method further comprises:

(E) before (D), selecting the first response message based on the first context data.

22. The computer-readable medium of claim 21, wherein (E) comprises generating the first response message based on the first context data.

23. The computer-readable medium of claim 20, wherein (C) comprises determining whether the first time falls within a first time period.

24. The computer-readable medium of claim 23, wherein (C) comprises determining whether the first time falls within a first time period of a first appointment, wherein the first appointment is represented by a first appointment record.

25. The computer-readable medium of claim 23, wherein (C) comprises determining whether the first time is before expiration of a first timer.

26. The computer-readable medium of claim 20, wherein (C) comprises determining whether the first incoming message is transmitted via a first communication mode.

27. The computer-readable medium of claim 20, wherein (C) comprises determining whether the first condition is satisfied by task performed by a device associated with the first recipient.

28. The computer-readable medium of claim 20, wherein (C) comprises determining whether the first condition is satisfied by a current location of the first recipient.

29. The computer-readable medium of claim 20, wherein (C) comprises determining whether a profile associated with the first recipient is active.

30. The computer-readable medium of claim 20:

wherein (A) comprises detecting a first incoming message transmitted via a first communication mode; and

wherein (D) comprises sending the first response message to the first sender via the first communication mode.

31. The computer-readable medium of claim 30, further comprising:

(E) generating a derived message based on the first incoming message; and

(F) transmitting the derived message to a second recipient via a second communication mode that differs from the first communication mode.

32. The computer-readable medium of claim 20:

wherein (A) comprises detecting a first incoming message transmitted via a first communication mode; and

wherein (D) comprises sending the first response message to the first sender via a second communication mode that differs from the first communication mode.

33. The computer-readable medium of claim 20, further comprising:

(E) deferring transmission of the first incoming message to a device associated with the first recipient.

34. The computer-readable medium of claim 20, further comprising:

(E) deferring notification to the first recipient of receipt of the first incoming message.

35. The computer-readable medium of claim 20, further comprising:

(E) deferring manifestation of the first incoming message.

36. The computer-readable medium of claim 20, further comprising:

(E) forwarding the first incoming message to a second recipient.

37. The computer-readable medium of claim 20:

wherein (A) comprises detecting transmission of the first incoming message via a first communication mode; and

wherein the method further comprises;

(E) generating a derived message from the first incoming message; and

(F) transmitting the derived message to the first recipient via a second communication mode that differs from the first communication mode.

38. The computer-readable medium of claim 20:

wherein (C) comprises determining that the first condition is satisfied by the first context data independently of the receipt time of the first incoming message; and

wherein the method further comprises;

(E) detecting a second incoming message, wherein the second incoming message is associated with the first sender and the first recipient;

(F) identifying second context data associated with the first recipient at a second time;

(G) determining whether the first condition is satisfied by the second context data independently of a receipt time of the second incoming message;

(H) if the first condition is determined to be satisfied by the second context data, then sending a second response message to the first sender; and

(I) if the first condition is determined not to be satisfied by the second context data, then not sending the second response message to the first sender.