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CHANGE MANAGEMENT SYSTEM AND METHOD

  • US 20130103990A1
  • Filed: 10/19/2011
  • Published: 04/25/2013
  • Est. Priority Date: 10/19/2011
  • Status: Active Grant
First Claim
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1. A method for managing changes to a computer system comprising:

  • generating a database configured with fields identifying one or more component changes and potential problems associated with each one or more component changes;

    populating the fields of the database with information as a component change is made to a computer system;

    monitoring the computer system for issuance of error alerts;

    comparing issued error alerts against entries of potential problems in the database; and

    identifying a set of at least one of the component changes as a potential cause of the issued error alert based on the result of the comparing step.

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