System And Method For Visual Voice Mail In An LTE Environment

• US 20130108032A1
• Filed: 11/02/2011
• Published: 05/02/2013
• Est. Priority Date: 11/02/2011
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Shaw, Venson M.
• Granted Patent: US 8,515,029 B2
• Time in Patent Office: Days
• US Class Current: 379/88.14
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 2203/252 where a voice mode is enhanced with visual information
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 3/53333 Message receiving aspects
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message
• CPC Class Codes: H04M 7/0024 Services and arrangements where telephone services are combined with data services arrangements which combine a telephonic equipment and a computer H04M7/0012
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

A method for delivery of a voice mail message to a recipient. The method includes identifying the recipient of the voice mail message, receiving a notification indicative of one of the subscriber'"'"'s availability, the subscriber'"'"'s presence and the subscriber'"'"'s location, recording the voice mail message, selectively converting the voice mail message to a text message based on the notification, and delivering either the text message or the voice mail message to a device of the recipient based on the notification. The method may further include receiving an alternative destination device for delivery of the text message or the voice message and delivering the text message or the voice message to the alternative destination device using internet protocol.

Claims

1. A method for delivery of a message to a recipient comprising:

identifying the recipient of the voice mail message;

receiving a notification indicative of one of the recipient'"'"'s availability or the subscriber'"'"'s location;

receiving the voice mail message;

selectively converting the voice mail message to a text message based on the notification; and

delivering either the text message or the voice mail message to a device of the recipient based on the notification.

2. The method of claim 1, wherein the text message or voice message is delivered to a device of the recipient using a packet switched network.

3. The method of claim 1, further comprising receiving an alternative destination device for delivery of the text message or the voice message and delivering the text message or the voice message to the alternative destination device using internet protocol.

4. The method of claim 1, wherein the alternative destination device is an appliance connected to the internet.

5. The method of claim 1, further comprising receiving a distribution list and delivering the text message or voice message to designated devices of each of multiple recipients based on the distribution list.

6. The method of claim 5, wherein at least one recipient receives the text message and another recipient receives the voice message.

7. A method for processing a voice mail message to a recipient comprising:

receiving a text message at a voice mail server representative of the voice mail message to be delivered;

converting the text message to the voice mail message; and

sending the voice mail message to a device of the recipient via a packet switched network.

8. The method of claim 7 wherein the voice mail message is sent via a circuit switched network if the packet switched network is unavailable.

9. The method of claim 7 further comprising receiving a distribution list and wherein the voice mail message is delivered to multiple recipients based on the distribution list.

10. The method of claim 7 further comprising receiving a map indicating a destination of interest associated with the voice mail message and delivering the voice mail message along with the map indicating the destination of interest to the recipient.

11. The method of claim 10 wherein the voice mail message is selectively transcribed to a text message based on one of availability of the recipient, presence of the recipient, location of the recipient, and selection of an alternative destination device of the recipient.

12. A voice mail server comprising at least one processor in communication with at least one memory that stores computer-executable instructions, wherein the at least one processor is configured to execute the computer-executable instructions to:

receive a voice mail message from a calling party to a recipient;

selectively transcribe the voice mail message to a text message based on one of availability of the recipient, the presence of the recipient, location of the recipient and a selected destination receiving device of the recipient; and

deliver either the voice mail message or a text message to the recipient based on the transcribe function.

13. The voice mail server of claim 12 wherein the processor is further configured to receive a distribution list for the voice mail message and to deliver the voice mail message to multiple recipients in the distribution list.

14. The voice mail server of claim 12 wherein the processor is further configured to receive a map indicating a location of interest and to deliver the voice mail message with the map indicating the location of interest.

15. A visual voice mail server comprising at least one memory that stores computer-executable instructions and at least one processor in communication with the at least one memory, wherein the at least one processor is configured to execute the computer-executable instructions to:

receive a voice mail message and a distribution list having multiple recipients;

transcribe the voice mail message to a text message;

deliver the voice mail message to at least one recipient and the text message to at least one other recipient.

16. The visual voice mail server of claim 15 wherein the processor is further configured to select delivery of the voice mail message or the text message based on one of availability of each of the subscribers, presence of each of the subscribers;

location of each of the subscribers and a selection of an alternative destination device of each of the subscribers.

17. The visual voice mail server of claim 15 wherein the processor is further configured to receive a map indicating a destination of interest and forwarding the map to each of the recipients along with the voice message and the text message.