METHODS AND SYSTEMS FOR SCALABLE EXTRACTION OF EPISODE RULES USING INCREMENTAL EPISODE TREE CONSTRUCTION IN A MULTI-APPLICATION EVENT SPACE
First Claim
1. A computer-implemented method of identifying frequently occurring episodes comprising:
- collecting records of events in a log file, the events representing actions taken by one or more users within a plurality of service portals;
determining a window comprising a timespan;
identifying, by a processor, a plurality of frequently occurring episodes represented in the log file, wherein each frequently occurring episode comprises a plurality of events occurring within the window.
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Abstract
Methods and systems for scalable extraction of episode rules using incremental episode tree construction in a multi-application event space comprise compiling events from multiple, different domain logs into in a universal log file, rolling domain-dependent and domain-independent windows through the universal log file to identify distinct event-pattern episodes, adding episodes to an episode tree data structure, pruning less frequent episodes from the episode tree, analyzing the episode tree to identify frequent episode rules, and applying the frequent episode rules to future interactions with users.
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Citations
24 Claims
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1. A computer-implemented method of identifying frequently occurring episodes comprising:
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collecting records of events in a log file, the events representing actions taken by one or more users within a plurality of service portals; determining a window comprising a timespan; identifying, by a processor, a plurality of frequently occurring episodes represented in the log file, wherein each frequently occurring episode comprises a plurality of events occurring within the window. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A system configured to identify frequently occurring episodes comprising:
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a processing system comprising one or more processors; and a memory system comprising one or more computer-readable media, wherein the computer-readable media contain instructions stored thereon that, when executed by the processing system, cause the processing system to perform operations comprising; collecting records of events in a log file, the events representing actions taken by one or more users within a plurality of service portals; determining a window comprising a timespan; identifying, by a processor, a plurality of frequently occurring episodes represented in the log file, wherein each frequently occurring episode comprises a plurality of events occurring within the window. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
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Specification