Management Device, Management Method, And Recording Medium
First Claim
1. A device management system including a management system and a remote management system, both the management system and the remote management system managing status information about a device, the device management system comprising:
- a storage unit that stores therein a correspondence relation between the status information about the device and a reference destination that is determined according to the status information;
a sending unit that sends a status notification to both the management system and the remote management system if the reference destination of the status notification indicates both the management system and the remote management system; and
a control unit configured to,switch an access destination to one of the management system and the remote management system, if the status information is being accessed in another one of the management system and the remote management system,maintain the access destination to one of the management system and the remote management system, if the status information is being updated, andinhibit further access to one of the management system and the remote management system in which the status information is being accessed.
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Accused Products
Abstract
A first acquisition unit acquires an event notification from an MFP and updates first device-status information. A transmission unit transmits the event notification and first reference-destination information. A switching unit switches a first access to the first reference-destination information to a second access to second reference-destination information. A second acquisition unit issues an acquisition request at a first interval, issues an acquisition request at a second interval in response to the event notification, acquires the second device-status information, and update the first device-status information.
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Citations
12 Claims
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1. A device management system including a management system and a remote management system, both the management system and the remote management system managing status information about a device, the device management system comprising:
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a storage unit that stores therein a correspondence relation between the status information about the device and a reference destination that is determined according to the status information; a sending unit that sends a status notification to both the management system and the remote management system if the reference destination of the status notification indicates both the management system and the remote management system; and a control unit configured to, switch an access destination to one of the management system and the remote management system, if the status information is being accessed in another one of the management system and the remote management system, maintain the access destination to one of the management system and the remote management system, if the status information is being updated, and inhibit further access to one of the management system and the remote management system in which the status information is being accessed. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A device management method performed by a management system and a remote management system, both the management system and the remote management system managing status information about a device, the method comprising:
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managing a correspondence relation between the status information about the device and a reference destination that is determined according to the status information; sending a status notification to both the management system and the remote management system if the reference destination of the status notification indicates both the management system and the remote management system controlling such that, an access destination is switched to one of the management system and the remote management system, if the status information is being accessed in another one of the management system and the remote management system, the access destination is maintained to one of management system and the remote management system, if the status information is being updated, and further access to one of the management system and the remote management system in which the status information is being accessed is inhibited. - View Dependent Claims (8, 9, 10, 11, 12)
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Specification