System And Method For Augmenting Features Of Visual Voice Mail
First Claim
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1. A method comprising:
- providing a system including at least one processor configured to process voice mail messages;
parsing, by said system including said at least one processor, a voice mail message to determine content of the voice mail message;
identifying, with said system, a plurality of intended recipients of the voice mail message based on the parsed content of the voice mail message;
determining, with said system, a message format preference for each recipient of the plurality of intended recipients;
converting, with said system, the voice mail message to a format that is compatible with the message format preference of each recipient of the plurality of intended recipients; and
transmitting, via said system, each of the converted voice mail messages to the plurality of intended recipients.
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Abstract
A method for delivery of a voice mail message to a recipient. The method includes determining content of the voice mail message, identifying a recipient of the voice mail message based on the determining step, converting the voice mail message to a format for delivery based on the identifying step, and delivering the converted voice mail message to the recipient. The method further includes identifying a voice mail box of the recipient and caching voice mail box information at a voice mail server.
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Citations
13 Claims
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1. A method comprising:
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providing a system including at least one processor configured to process voice mail messages; parsing, by said system including said at least one processor, a voice mail message to determine content of the voice mail message; identifying, with said system, a plurality of intended recipients of the voice mail message based on the parsed content of the voice mail message; determining, with said system, a message format preference for each recipient of the plurality of intended recipients; converting, with said system, the voice mail message to a format that is compatible with the message format preference of each recipient of the plurality of intended recipients; and transmitting, via said system, each of the converted voice mail messages to the plurality of intended recipients. - View Dependent Claims (2, 3, 4, 9, 10, 11, 12)
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5. A method comprising:
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providing a system including at least one processor configured to process voice mail messages; receiving, by said system, visual voice mail information for a plurality of intended recipients of the visual voice mail information; determining, by said system, content of the received visual voice mail information; identifying, with said system, each intended recipient of the plurality of intended recipients based on the determined content; initiating, by said system, a predictive tool for predicting future communications to said plurality of intended recipients by generating updates to a profile for said plurality of intended recipients, said updates being performed when a voice mail message is received for each intended recipient by performing a destination lookup for each intended recipient using a Lightweight Data Access Protocol server or a Domain Name System server, thereby determining a destination network and location of each intended recipient; providing, by said system, an address destination for each said intended recipient by associating each said intended recipient with a Lightweight Data Access Protocol address or a Domain Name System server address for future delivery of visual voice mail messages to the plurality of intended recipients; and caching, by said system, address destination information for each said intended recipient to a visual voice mail server. - View Dependent Claims (7, 13)
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6. (canceled)
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8. (canceled)
Specification