APPARATUS, SYSTEM, AND METHOD FOR DIGITAL COMMUNICATIONS DRIVEN BY BEHAVIOR PROFILES OF PARTICIPANTS
First Claim
1. A method for enhancing digital communications using behavior profiles of participants, the method comprising:
- upon initiation of a communication by one of the participants, using a processor system to retrieve the behavior profiles of the participants from a knowledge base;
generating executable actions for each of the participants from a determined behavior type from the stored behavior profiles of the other participants or a most common behavior type if the stored behavior profiles of the other participants do not exist; and
transmitting the executable actions to communication devices of the participants, each participant receiving a distinct set of executable actions.
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Abstract
An apparatus and system are described for enhancing digital communications using behavior profiles of participants, including: a collaboration engine having a behavioral profile knowledge base, the collaboration engine being an internet cloud computing arrangement, in which the behavioral profile knowledge base includes behavioral profiles of at least two participants; a communication arrangement having a collaboration module for communicating with the collaboration engine; and at least two communication terminal arrangements for providing a communication session between the at least two participants. A related method is also described.
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Citations
31 Claims
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1. A method for enhancing digital communications using behavior profiles of participants, the method comprising:
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upon initiation of a communication by one of the participants, using a processor system to retrieve the behavior profiles of the participants from a knowledge base; generating executable actions for each of the participants from a determined behavior type from the stored behavior profiles of the other participants or a most common behavior type if the stored behavior profiles of the other participants do not exist; and transmitting the executable actions to communication devices of the participants, each participant receiving a distinct set of executable actions. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A method for generating executable actions for enhancing digital communications using behavior profiles of participants, the method comprising:
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using a processor system to retrieve a unique key of one of the participants from a knowledge base, wherein a phone number is used to retrieve the unique key if the unique key address is not readily determined; identifying a participant from the unique key; retrieving specific executable actions from the knowledge base based on a behavior type of the identified participant or based on a combination of behavior types of participants, wherein if the unique key is not found, default executable actions are built from the knowledge base based on a default behavior profile; and transmitting the specific executable actions or the default executable actions from the knowledge base to other participants in a communication. - View Dependent Claims (18, 19, 20, 21, 22, 25, 26, 27)
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23. A system for enhancing digital communications using behavior profiles of participants, comprising:
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a processor system having a knowledge base, wherein, upon initiation of a communication by one of the participants, the processor system is operable to retrieve the behavior profiles of the participants from the knowledge base; a generating arrangement to generate executable actions for each of the participants from a determined behavior type from the stored behavior profiles of the other participants; and a transmitting arrangement to transmit the executable actions to communication devices of the participants, each participant receiving a distinct set of executable actions. - View Dependent Claims (24)
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28. A computer readable medium having a program, which is executable by a processor, comprising:
a program code arrangement having program code for enhancing digital communications using behavior profiles of participants, by performing the following; upon initiation of a communication by one of the participants, using a processor system to retrieve the behavior profiles of the participants from a knowledge base; generating executable actions for each of the participants from a determined behavior type from the stored behavior profiles of the other participants or executable actions available in the knowledge base for a specific combination of types for the participants; and transmitting the executable actions to communication devices of the participants, each participant receiving a distinct set of executable actions. - View Dependent Claims (29)
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30. A system for enhancing digital communications using behavior profiles of participants, comprising:
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a collaboration engine having a behavioral profile knowledge base, the collaboration engine being an internet cloud computing arrangement, wherein the behavioral profile knowledge base includes behavioral profiles of participants if the behavior profiles exist; a communication arrangement having a collaboration module for communicating with the collaboration engine; and at least two communication terminal arrangements for providing a communication session between the at least two participants. - View Dependent Claims (31)
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Specification