SYSTEM HEALTH AND PERFORMANCE CARE OF COMPUTING DEVICES

• US 20130124926A1
• Filed: 11/19/2009
• Published: 05/16/2013
• Est. Priority Date: 11/19/2009
• Status: Active Grant

• Current Assignee: Sony Corporation (Sony Group Corp.), Sony Electronics Inc. (Sony Group Corp.)
• Original Assignee: Sony Corporation (Sony Group Corp.), Sony Electronics Inc. (Sony Group Corp.)
• Inventors: Cowie, Robert, Dao, Tam, Lam, Tom, Nguyen, Don, Zhang, Guoxuan
• Granted Patent: US 8,719,634 B2
• Time in Patent Office: Days
• US Class Current: 714/45
• CPC Class Codes: G06F 11/0736 in functional embedded systems, i.e. in a data processing system designed as a combination of hardware and software dedicated to performing a certain function testing or monitoring of automated control systems G05B23/02
• CPC Class Codes: G06F 11/0748 in a remote unit communicating with a single-box computer node experiencing an error/fault remote testing G06F11/2294
• CPC Class Codes: G06F 11/0751 Error or fault detection not based on redundancy power supply failures G06F1/30; network fault management H04L41/06
• CPC Class Codes: G06F 11/0793 Remedial or corrective actions recovery from an exception in an instruction pipeline G06F9/3861; by retry G06F11/1402; for recovering from a failure of a protocol instance or entity H04L69/40
• CPC Class Codes: G06F 11/3466 Performance evaluation by tracing or monitoring
• CPC Class Codes: G06F 2201/83 the solution involving signatures
• CPC Class Codes: G06F 2201/865 Monitoring of software

Abstract

A system and computer program product for system care for a computing device. In one embodiment, a process includes analyzing one or more software and hardware components of the computing device by a system care program of the computing device, analyzing system health of the computing device based on the one or more software and hardware components based on at least one of status and settings of the one or more software and hardware components, and analyzing performance of the computing device based on the one or more software and hardware components based on signature profiles of the one or more software and hardware components The process may also include determining one or more solutions for the computing device by the system care program based on the system health and performance of the computing device, and displaying a report including the one or more solutions.

Claims

1. A method for providing system care for a computing device, the method comprising the acts of:

analyzing, by a system care program of the computing device, one or more software and hardware components of the computing device;

analyzing system health of the computing device based on the one or more software and hardware components based on at least one of status and settings of the one or more software and hardware components;

analyzing performance of the computing device based on the one or more software and hardware components based on signature profiles of the one or more software and hardware components;

determining one or more solutions for the computing device by the system care program based on the system health and performance of the computing device; and

displaying a report including the one or more solutions.

2. The method of claim 1, wherein analyzing system health and performance of the computing device is based on user selection of one of a one-click button and system health button.

3. The method of claim 1, wherein the signature profiles relate to one or more of registry signatures, file signatures, event log identifiers and operating system event identifiers.

4. The method of claim 1, wherein the one or more solutions relate to one or more patch files provided to the system care program by a sustaining server.

5. The method of claim 1, wherein the system care program is associated with the manufacturer of the computing device, the system care program interoperating with an operating system of the computing device.

6. The method of claim 1, wherein the report relates to a periodic report and indicates the status of one or more components of the computing device.

7. The method of claim 1, further comprising performing one or more of a system update and system verification based on the one or more solutions.

8. The method of claim 1, further comprising cleaning the computing device based on user detection of a system health button of a user interface of the system care program.

9. The method of claim 1, further comprising connecting to a remote assistance center based on user selection of service care button of a user interface of the system care program.

10. A computer program product comprising:

a computer storage medium having computer executable program code embodied therein to provide providing system care for a computing device, the computer storage medium having;

computer executable program code to analyze one or more software and hardware components of the computing device;

computer executable program code to analyze system health of the computing device based on the one or more software and hardware components based on at least one of status and settings of the one or more software and hardware components;

computer executable program code to analyze performance of the computing device based on the one or more software and hardware components based on signature profiles of the one or more software and hardware components;

computer executable program code to determine one or more solutions for the computing device by the system care program based on the system health and performance of the computing device; and

computer executable program code to display a report including the one or more solutions.

11. The computer program product of claim 10, wherein analyzing system health and performance of the computing device is based on user selection of one of a one-click button and system health button.

12. The computer program product of claim 10, wherein the signature profiles relate to one or more of registry signatures, file signatures, event log identifiers and operating system event identifiers.

13. The computer program product of claim 10, wherein the one or more solutions relate to one or more patch files provided to the system care program by a sustaining server.

14. The computer program product of claim 10, wherein the system care program is associated with the manufacturer of the computing device, the system care program interoperating with an operating system of the computing device.

15. The computer program product of claim 10, wherein the report relates to a periodic report and indicates the status of one or more components of the computing device.

16. The computer program product of claim 10, further comprising computer executable code to perform one or more of a system update and system verification based on the one or more solutions.

17. The computer program product of claim 10, further comprising computer executable code to clean the computing device based on user detection of system health button of a user interface of the system care program.

18. The computer program product of claim 10, further comprising computer executable code to connect to a remote assistance center based on user selection of service care button of a user interface of the system care program.

19. A system comprising:

a server; and

a computing device configured for providing system care, the computing device configured to;

analyze, by a system care program of the computing device, one or more software and hardware components of the computing device;

analyze system health of the computing device based on the one or more software and hardware components based on at least one of status and settings of the one or more software and hardware components;

analyze performance of the computing device based on the one or more software and hardware components based on signature profiles of the one or more software and hardware components;

determine one or more solutions for the computing device by the system care program based on the system health and performance of the computing device; and

display a report including the one or more solutions.

20. The system of claim 19, wherein server is associated with a manufacturer system care server for the computing device.