PROVIDING A SUMMARY OR RECEIPT FOR ON-DEMAND SERVICES THROUGH USE OF PORTABLE COMPUTING DEVICES

• US 20130132246A1
• Filed: 11/08/2012
• Published: 05/23/2013
• Est. Priority Date: 12/06/2010
• Status: Abandoned Application

• Current Assignee: Uber Technologies, Inc.
• Original Assignee: Uber Technologies, Inc.
• Inventors: Amin, Shalin, Radhakrishnan, Mina, Holden, Paul-Phillip
• Application Number:
  US13/672,655
• Publication Number:
  US 20130132246A1
• Time in Patent Office: Days
• US Class Current: 705/34
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/063 Operations research, analysis or management
• CPC Class Codes: G06Q 30/0284 Time or distance, e.g. usage of parking meters or taximeters
• CPC Class Codes: G06Q 40/10 Tax strategies
• CPC Class Codes: G06Q 40/12 Accounting
• CPC Class Codes: G06Q 50/40 Business processes related to the transportation industry shipping G06Q10/083
• CPC Class Codes: H04W 4/029 Location-based management or tracking services

Abstract

A method for providing a service summary or receipt on a computing device is provided. One or more processors determine information for a service rendered for a user. The information includes a cost for the service, a type of service performed, and a person who performed the service. A summary receipt panel is provided on a display of the computing device and includes the information for the service rendered. The one or more processors provide, on the summary receipt panel, a map that identifies a location relevant to the service rendered and a feedback feature that enables the user to rate the service received.

Claims

1. A method for providing a service summary or receipt on a computing device, the method being performed by one or more processors and comprising:

determining information for a service rendered for a user, the information including a cost for the service, a type of service performed, and a person who performed the service;

providing a summary receipt panel on a display of the computing device that includes the information for the service rendered;

providing, on the summary receipt panel, a map that identifies a location relevant to the service rendered; and

providing, on the summary receipt panel, a feedback feature that enables the user to rate the service received.

2. The method of claim 1, wherein determining information for the service rendered for the user includes (i) determining whether the user has provided a promotional code, and (ii) in response to determining that the user has provided a promotional code, determining a cost charged to an account of the user that is less than the cost for the service.

3. The method of claim 1, wherein determining information for the service rendered for the user includes determining a date and time when the service was rendered.

4. The method of claim 1, wherein providing the summary receipt panel includes displaying an image of the person who performed the service.

5. The method of claim 4, wherein providing the summary receipt panel includes displaying an image of a type of vehicle used to provide the service.

6. The method of claim 5, wherein the image of the person and the image of the type of vehicle are each selectable to display additional information about the person and the vehicle, respectively.

7. The method of claim 1, wherein determining information for the service rendered for the user and providing the summary receipt panel is performed in response to the person who performed the service notifying the user that the service has been completed.

8. A non-transitory computer-readable medium storing instructions that, when executed by one or more processors, causes the one or more processors to perform steps comprising:

determining information for a service rendered for a user, the information including a cost for the service, a type of service performed, and a person who performed the service;

providing a summary receipt panel on a display of the computing device that includes the information for the service rendered;

providing, on the summary receipt panel, a map that identifies a location relevant to the service rendered; and

providing, on the summary receipt panel, a feedback feature that enables the user to rate the service received.

9. The non-transitory computer-readable medium of claim 8, wherein the instructions cause the one or more processors to determine information for the service rendered for the user by (i) determining whether the user has provided a promotional code, and (ii) in response to determining that the user has provided a promotional code, determining a cost charged to an account of the user that is less than the cost for the service.

10. The non-transitory computer-readable medium of claim 8, wherein the instructions cause the one or more processors to determine information for the service rendered for the user by determining a date and time when the service was rendered.

11. The non-transitory computer-readable medium of claim 8, wherein the instructions cause the one or more processors to provide the summary receipt panel by displaying an image of the person who performed the service.

12. The non-transitory computer-readable medium of claim 11, wherein the instructions cause the one or more processors to provide the summary receipt panel by displaying an image of a type of vehicle used to provide the service.

13. The non-transitory computer-readable medium of claim 12, wherein the image of the person and the image of the type of vehicle are each selectable to display additional information about the person and the vehicle, respectively.

14. The non-transitory computer-readable medium of claim 8, wherein the instructions cause the one or more processors to determine information for the service rendered for the user and provide the summary receipt panel in response to the person who performed the service notifying the user that the service has been completed.

15. A mobile computing device comprising:

a display;

one or more memory resources; and

one or more processors coupled to the display and the one or more memory resources, the one or more processors to;

determine information for a service rendered for a user, the information including a cost for the service, a type of service performed, and a person who performed the service;

provide a summary receipt panel on a display of the computing device that includes the information for the service rendered;

provide, on the summary receipt panel, a map that identifies a location relevant to the service rendered; and

provide, on the summary receipt panel, a feedback feature that enables the user to rate the service received.

16. The mobile computing device of claim 15, wherein the one or more processors determine information for the service rendered for the user by (i) determining whether the user has provided a promotional code, and (ii) in response to determining that the user has provided a promotional code, determining a cost charged to an account of the user that is less than the cost for the service.

17. The mobile computing device of claim 15, wherein the one or more processors determine information for the service rendered for the user by determining a date and time when the service was rendered.

18. The mobile computing device of claim 15, wherein the one or more processors provide the summary receipt panel by displaying an image of the person who performed the service.

19. The mobile computing device of claim 18, wherein the one or more processors provide the summary receipt panel by displaying an image of a type of vehicle used to provide the service.

20. The mobile computing device of claim 19, wherein the image of the person and the image of the type of vehicle are each selectable to display additional information about the person and the vehicle, respectively.