SYSTEM AND METHOD FOR STORING AND ACCESSING ELECTRONIC RECEIPTS

• US 20130151344A1
• Filed: 06/06/2012
• Published: 06/13/2013
• Est. Priority Date: 12/08/2011
• Status: Abandoned Application

• Current Assignee: First Data Corporation (Fiserv Incorporated)
• Original Assignee: First Data Corporation (Fiserv Incorporated)
• Inventors: Tavares, Silvio, Baumgart, Mark D., Alvarado, Javier M.
• Application Number:
  US13/490,226
• Publication Number:
  US 20130151344A1
• Time in Patent Office: Days
• US Class Current: 705/14.65
• CPC Class Codes: G06Q 30/00 Commerce
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data

Abstract

Electronic receipts arising from transactions processed at a card transaction processing system are captured and stored at the processing system for subsequent access by merchants and cardholders. Advertisements and promotional offers may be placed on the electronic receipts for viewing by a cardholder when the receipts are accessed.

Claims

1. A method for managing electronic receipts for transactions conducted by customer entities at merchants using presentation instruments, the method comprising:

enrolling, by one or more processors, customer entities in a customer program for receiving electronic receipts in lieu of paper receipts for transactions conducted at merchants by customer entities using the presentation instruments, wherein the presentation instruments are issued by a plurality of different issuers, wherein enrollment is managed by a third party entity that processes transactions between merchants and customer entities using the presentation instruments, wherein the third party is not a merchant and not an issuer of the presentation instruments, wherein enrollment includes storing, in a preference database managed by the third party entity, preference data from each of the enrolled customer entities, and wherein the preference data for each enrolled customer entity represents at least one customer preference regarding the transmission of a transaction notification at the time of a transaction in lieu of a paper receipt, and wherein the preference data for at least one or more of the enrolled customer entities further represents a preference for printing of a receipt when a transaction is above a specified amount;

receiving, at a transaction processing system from a plurality of point-of-sale (POS) devices, transaction data for a plurality of transactions, wherein the plurality of transactions are conducted at a plurality of different merchants by a plurality of different customer entities using a plurality of presentation instruments issued by the plurality of different issuers, wherein the transaction processing system is operated by the third party;

generating, by one or more of the processors, electronic receipts for the plurality of transactions from the transaction data received at the transaction processing system, wherein each of the electronic receipts provides evidence of a transaction between a merchant and a customer entity, and wherein each of the electronic receipts comprises data reflecting at least the identity of a merchant, the presentation instrument used in making a transaction, the date of a transaction, and the amount of a transaction;

storing, by one or more of the processors, the electronic receipts at a receipt database;

providing, by one or more of the processors, access to the stored electronic receipts to both customer entities and the merchants;

in response to receiving the transaction data at the transaction processing system from one of the POS devices for one of the transactions, determining at the transaction processing system for that transaction (1) whether there is a customer preference regarding the transmission of a transaction notification at the time of a transaction in lieu of a paper receipt, and (2) whether there is a customer preference for printing of a receipt when a transaction is above a specified amount;

transmitting, by one or more of the processors, a transaction response message from the transaction processing system to the one of the POS devices, the transaction response message having a data field for including (1) an “

approved—

do not print receipt”

data code when there is a customer preference for an electronic notification to be transmitted at the time of a transaction in lieu of a paper receipt, and when the amount of the transaction is not above the specified amount, and (2) an “

approved—

print receipt”

data code when there is a customer preference for an electronic notification to be transmitted at the time of a transaction in lieu of a paper receipt, and when the amount of the transaction is above the specified amount; and

in response to the “

approved—

do not print receipt”

data code, suppressing, at the one of the POS devices, the printing of a paper receipt.

2. The method of claim 1, wherein the third party entity is a third party transaction processing entity that operates the transaction processing system.

3. The method of claim 1, wherein the merchants enroll in a merchant program for obtaining access to electronic receipts with a third party transaction processing entity that operates the transaction processing system.

4. The method of claim 1, wherein the preference data is provided by each of the customer entities during enrollment and includes at least one of a mobile device ID or an email address for receiving the transaction notification.

5. The method of claim 1, wherein the transaction notification is in the form of a short message service (SMS) message and is transmitted to a mobile device of a customer entity, the SMS message having a portion of the data from an electronic receipt.

6. The method of claim 5, wherein the transaction notification includes a link for accessing a website having a complete electronic receipt.

7. The method of claim 1, wherein the stored electronic receipts are accessible by the customer entities and the merchants through a website maintained by a transaction processing entity.

9. The method of claim 1, wherein customer entities enroll in the customer program at an issuer of a presentation instrument, wherein the issuer provides the preference data to the third party entity, and wherein the third party entity is a third party transaction processing entity that operates the transaction processing system.

10. The method of claim 1, wherein the merchants enroll in a merchant program for obtaining access to electronic receipts with a third party transaction processing entity that operates the card transaction processing system.

11. The method of claim 1, wherein the presentation instruments are each associated with a credit card account.

12. The method of claim 1, wherein the presentation instruments are each a card.

13. The method of claim 1, wherein the electronic receipts include promotional information when accessed by a customer entity.

14. The method of claim 13, wherein the promotional information may be selectively removed from the electronic receipts when accessed by a merchant.

15. The method of claim 13, further comprising:

analyzing, at the transaction processing system, the transaction data to determine customer spending trends; and

developing the promotional information based on the determined customer spending trends.

16. The method of claim 15, wherein the merchants include a first merchant having a first merchant classification and a second merchant having a second merchant classification, wherein the step of analyzing the transaction data includes determining a likelihood of the customer entity conducting a transaction with the second merchant after the first merchant, and wherein the developed promotional information is associated with the merchant classification of the second merchant.

8. (canceled)

17. A method for managing receipts for transactions conducted by a customer entity at a merchant using a presentation instrument, the method comprising:

receiving, at a transaction processing system from a plurality of point-of-sale (POS) devices, transaction data for each of a plurality of transactions conducted at a plurality of merchants by a plurality of different customer entities using presentation instruments issued by a plurality of issuers, the transaction data including merchant classification data for the merchants at which the transactions are conducted;

generating, at the transaction processing system and at the time of each of the transactions, a transaction notification for each of the transactions based on the transaction data;

aggregating transaction data for the plurality of transactions conducted at the plurality of merchants by the plurality of different customer entities;

analyzing, at the transaction processing system, the aggregated transaction data for the plurality of transactions to determine a likelihood of a customer entity conducting, after a first transaction with a first merchant having a first merchant classification, a second, subsequent transaction with a second merchant having a second merchant classification;

developing, by one or more processors, the promotional information based on the second merchant classification of the second merchant;

associating, by one or more of the processors, the promotional information with the transaction notification generated for the first transaction; and

transmitting, by one or more of the processors, the transaction notification to the customer entity, wherein the promotional information is transmitted with the transaction notification at the time of the first transaction with the first merchant.

18. (canceled)

19. The method of claims 18, further comprising:

generating electronic receipts from the transaction data transmitted to the transaction processing system; and

storing the electronic receipts at a receipt database.

20. The method of claim 19, wherein the transaction notification is in the form of a standard message service (SMS) message and is transmitted to a mobile device of a customer entity, the SMS message having a portion of the data from an electronic receipt.

21. The method of claim 19, wherein the transaction notification includes a link for accessing a website having a complete electronic receipt.

22. The method of claim 19, wherein the stored electronic receipts are accessible by the customer entity through a website maintained by a transaction processing entity.

23. The method of claim 19, wherein the transaction processing system is operated by a third party transaction processing entity that is not a merchant and not an issuer of the presentation instruments.

24. The method of claim 19, wherein the transaction processing system is operated by a third party transaction processing entity that processes transactions between the merchants and the customer entities.

25. The method of claim 19, wherein the transaction processing system is operated by a third party transaction processing entity that processes transactions between the merchants and the customer entities, wherein the electronic receipts provide evidence of transactions between the merchants and the customer entities, and wherein the electronic receipts each comprise data reflecting at least the identity of a merchant, the date of a transaction, and the amount of a transaction.

26. A method for managing receipts for transactions conducted by customer entities at merchants using presentation instruments, the method comprising:

enrolling, by one or more processors, the customer entities in a customer program for receiving electronic receipts in lieu of paper receipts for transactions conducted by customer entities at merchants using the presentation instruments, wherein the presentation instruments are issued by a plurality of issuers, wherein enrollment is managed by a third party that is not a merchant and not an issuer of the presentation instruments, wherein enrollment includes storing, in a preference database managed by the third party, preference data from each of the customer entities, wherein the preference data for each of the customer entities represents at least one customer preference regarding the transmission of a transaction notification at the time of a transaction in lieu of a paper receipt, and wherein the preference data for at least one or more of the customer entities further represents a preference for printing of a receipt when a transaction is above a specified amount;

capturing, with a point-of-sale (POS) device, transaction data for each of the transactions;

transmitting, by one or more of the processors, the transaction data to a transaction processing system;

in response to transmitting the transaction data to the transaction processing system, determining at the transaction processing system for each transaction (1) whether there is a customer preference regarding the transmission of a transaction notification at the time of a transaction in lieu of a paper receipt, and (2) whether there is a customer preference for printing of a receipt when a transaction is above a specified amount;

transmitting, by one or more of the processors, a transaction response message from the transaction processing system to the POS device, the transaction response message having a data field for including (1) an “

approved—

do not print receipt”

data code when there is a customer preference for an electronic notification to be transmitted at the time of a transaction in lieu of a paper receipt, and when the amount of the transaction is not above the specified amount, and (2) an “

approved—

print receipt”

data code when there is a customer preference for an electronic notification to be transmitted at the time of a transaction in lieu of a paper receipt, and when the amount of the transaction is above the specified amount; and

in response to the “

approved—

do not print receipt”

data code, suppressing, at the POS device, the printing of a paper receipt.

27. The method of claim 26, wherein the preference data establishes that electronic receipts are to be provided in lieu of paper receipts unless the transaction data reflects a specified condition relating to the transaction.

28. The method of claim 27, wherein the specified condition relates to whether the amount of the transaction is below a pre-determined threshold.

29. The method of claim 26, wherein the transaction data for each of the transactions includes data identifying the customer entity, wherein the data identifying the customer entity is data identifying an account with which the customer entity is associated.

30. A system for managing electronic receipts for transactions conducted by customers at merchants using presentation instruments, the system comprising:

a preference database for storing preference data from each of the customers, wherein the preference data is received during enrollment in a customer program under which a customer receives electronic receipts in lieu of paper receipts for transactions conducted at merchants by that customer, wherein the preference data represents at least one customer preference regarding the transmission of a transaction notification at the time of a transaction by that customer in lieu of a paper receipt, and wherein the preference data for at least one or more of the enrolled customer entities further represents a preference for printing of a receipt when a transaction is above a specified amount, wherein the enrollment is managed by a third party that is not a merchant and not an issuer of the presentation instruments, and wherein the transaction is conducted at any one of a plurality of different merchants by any one of a plurality of different customers using any one of a plurality of different presentation instruments issued by any one of a plurality of different issuers;

point-of-sale (POS) devices at the merchants for capturing transaction data for each of the transactions;

a transaction processing system operated by the third party for receiving the transaction data captured at the POS devices and generating electronic receipts from the transaction data transmitted to the transaction processing system;

a receipt database for a storing the electronic receipts and providing access to the stored electronic receipts to both the customers and the merchants;

wherein, in response to receiving the transaction data at the transaction processing system captured at one of the POS devices, the transaction processing system determines for each transaction at that one of the POS devices (1) whether there is a customer preference regarding the transmission of a transaction notification at the time of a transaction in lieu of a paper receipt, and (2) whether there is a customer preference for printing of a receipt when a transaction is above a specified amount;

wherein the transaction processing system transmits a transaction response message to the one of the POS devices, the transaction response message having a data field for including (1) an “

approved—

do not print receipt”

data code when there is a customer preference for an electronic notification to be transmitted at the time of a transaction in lieu of a paper receipt, and when the amount of the transaction is not above the specified amount, and (2) an “

approved—

print receipt”

data code when there is a customer preference for an electronic notification to be transmitted at the time of a transaction in lieu of a paper receipt, and when the amount of the transaction is above the specified amount; and

in response to the “

approved—

do not print receipt”

data code, suppressing, at the one of the POS devices, the printing of a paper receipt.